Ratings based on 251 Verified Reviews

3.8 out of 5
69% of guests recommend
3.9 Room cleanliness
4.0 Service & staff
4.0 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler from montreal

This is a very good three star hotel.

Posted May 26, 2017
Pros: Location to highway but not too close to hear noise, quiet, tree-lined street, 2-room suite, comfortable beds, good shower, bkfst, pool area, staff
Cons: AC systems! Beyond noisy! Better control of dampness and resulting odours. Very unpleasant Really don't like exterior corridor hotels for that reason.
Staff was great, breakfast was very good (they actually had an egg-making station where a staff member prepared your eggs on the spot, as you liked it), the hotel was very clean, the beds very comfortable, size of the suite was fantastic as here were actually 2 separate rooms with the bathroom area in between, the mini kithenette area was fine (no stove, of course), pool/outdoor bar area looked very nice, very close to the highway but not on top of it. The negatives: their AC systems are incredibly (!!) noisy making it difficult to sleep. I had to change rooms because the unit inside the first room i was given had an AC that sounded like a truck rumbling by. The second room had a slightly quieter interior unit but there was an AC shaft just outside the room so if someone had been in the front area of the suite, they would've had a very difficult time sleeping. As usual with hotels that have exterior corridors, there was a general odour of dampness in the 2 rooms I was in. Very annoying and unpleasant. The room I actually stayed in was not as bad in the bedroom, but that first room, had an unpleasantly damp odour. I walked quickly through to my back bedroom. Good value for the money.
Comment from Hotel Management
Jun 15, 2017 by reservations, Hotel Management
Thanks for staying with us. We appreciate your feedback!
2 out of 5
by A verified traveler from nj

Posted May 10, 2017
Staff not hospitable. A staff member actually yelled at me upon checking out and left and went in her room and shut the door??? Nobody else came out. GM nowhere to b found
Comment from Hotel Management
May 12, 2017 by reservations, Hotel Management
We apologize for the bad experience during check out . Please give the hotel a call so that the GM may further assist .
5 out of 5
Recommended
for Everyone
by A verified traveler

Great location, nice clean room

Posted Apr 9, 2017
This hotel is awesome. On site restaurant and bar, breakfast included. Pool, jacuzzi tub and great location. My family and I were comfortable and happy to stay there.
Comment from Hotel Management
Apr 11, 2017 by reservations, Hotel Management
Thanks for staying with us. We appreciate your feedback!
4 out of 5
Recommended
for Everyone
by A verified traveler from Toronto, Canada

Nice quiet hotel.

Posted Apr 6, 2017
Friendly staff - always acknowledged you even when attending to others. Their smiles, "good morning/evening" & "I'll be right with you" were quite refreshing! We travel a lot & have been disappointed with the lack of acknowledgement at some 4-star hotels. There was one young lady that worked the evening shift (front desk) that was exceptional. I'm sorry that I'm so bad wirh names or I would thank her now. Big, fairly clean suite - comfy bed & couch. Floor felt a bit sticky a couple of times & had to ask for replacement towels twice! Wish the balconies were accessible & not Juliet ones, so you could relax & enjoy the sunshine from the room. Decent breakfast: hot & cold with freshly made omelets. Shopping, restaurants & beaches are all close by. Used my GPS a lot at first. My favourite beach was Delray. Seems to be a very popular hotel. Good value for the money. Will definitely stay there again.
Comment from Hotel Management
Apr 11, 2017 by reservations, Hotel Management
Thanks for staying with us. We appreciate your feedback!
5 out of 5
Recommended
for Everyone
by A verified traveler from Atlanta

Posted Apr 2, 2017
The staff at the front desk were super nice and check in was a breeze. The kitchen staff was amazing and their customer service can be rated as a five star. The bed and room felt and smelled like home, I would defiantly be coming back again.
Comment from Hotel Management
Apr 4, 2017 by reservations, Hotel Management
Thanks for staying with us. We appreciate your feedback!
4 out of 5
Recommended
for Everyone
by A verified traveler from North Florida

Large, clean & comfortable

Posted Mar 31, 2017
Will stay there again & recommend it to others........................
Comment from Hotel Management
Apr 4, 2017 by reservations, Hotel Management
Thanks for staying with us. We appreciate your feedback!
5 out of 5
Recommended
for Everyone
by A verified traveler from connecticut

Great breakfast.

Posted Mar 28, 2017
All good nice place to stay. The breakfast was great
Comment from Hotel Management
Mar 29, 2017 by reservationramadabocaraton, Hotel Management
Thanks for staying with us. We appreciate your feedback!
1 out of 5
by KRYSTAL

Posted Mar 26, 2017 on Hotels
Reserved room 2 mos in advance, however upon check in was not told that the amount of my stay plus $60 would be reserved and my bank account frozen until I check out! Will not stay here again Drive 900 miles from home can't be stranded with no bank account!
Comment from Hotel Management
May 16, 2017 by Phylicia, Hotel Management
We apologize for the inconvenience during your stay
4 out of 5
by Debbie

Almost perfect.

Posted Mar 25, 2017 on Hotels
Would have given a 5 overall but the coffee maker in the room didn't work.
Comment from Hotel Management
Mar 28, 2017 by Phylicia, Hotel Management
Thanks for staying with us. We appreciate your feedback!
5 out of 5
by carmela

Posted Mar 25, 2017 on Hotels
Great place, clean , bed was awesome !!
Comment from Hotel Management
Mar 28, 2017 by Phylicia, Hotel Management
Thanks for staying with us. We appreciate your feedback!