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The Windsor Suites

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Seasonal outdoor pool, a heated pool
Seasonal outdoor pool, a heated pool
Seasonal outdoor pool, a heated pool
Balcony

Overview of The Windsor Suites

VIP Access

The Windsor Suites

4 out of 5

4.4/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet friendly
  • Air conditioning
  • Restaurant
  • Kitchen

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment

Explore the area

  • Popular LocationPennsylvania Convention Center10 min walk
  • Popular LocationRittenhouse Square13 min walk
  • Popular LocationPhiladelphia Museum of Art18 min walk
  • AirportPhiladelphia, PA (PHL-Philadelphia Intl.)15 min drive

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About this area

Philadelphia

Located in Philadelphia, The Windsor Suites is in the city center and near a metro station. The area's natural beauty can be seen at Rittenhouse Square and Fairmount Park, while Philadelphia Museum of Art and Mutter Museum are cultural highlights. Looking to enjoy an event or a game? See what's going on at Wells Fargo Center or Lincoln Financial Field. Guests appreciate the hotel's central location.
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Popular Location

What's nearby

  • Benjamin Franklin Parkway - 6 min walk
  • Pennsylvania Convention Center - 10 min walk
  • Reading Terminal Market - 10 min walk
  • Rittenhouse Square - 13 min walk
  • Philadelphia Museum of Art - 18 min walk

Getting around

  • City Hall Station - 6 min walk
  • Philadelphia, PA (ZFV-30th Street Rail Station) - 19 min walk
  • Philadelphia International Airport (PHL) - 15 min drive

Restaurants

  • Tir na nOg — 3 min walk
  • Amuse — 4 min walk
  • Ruth's Chris Steak House — 6 min walk
  • Davio's — 6 min walk
  • Gran Caffe L'Aquila — 7 min walk

About this property

The Windsor Suites

4-star Philadelphia hotel in Center City, walk to City Hall
2 restaurants, 2 bars/lounges, and a 24-hour fitness center are available at this hotel. WiFi in public areas is free. Other amenities include a 24-hour business center, valet parking, and a seasonal outdoor pool. All 155 individually furnished rooms feature free WiFi and pillowtop beds. Guests will find kitchens with refrigerators, ovens, stovetops, and microwaves.
The Windsor Suites offers 155 accommodations with laptop-compatible safes and complimentary bottled water. Each accommodation is individually furnished. Pillowtop beds feature premium bedding. 32-inch LCD televisions come with premium cable channels. Accommodations at this 4-star hotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Philadelphia hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Masks are required at the property
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured covered valet parking on site (USD 45.00 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • 2 restaurants
  • 2 bars/lounges
  • Room service available

Things to do

  • 24-hour fitness center
  • Heated pool
  • Seasonal outdoor pool

Family friendly

  • Children's games
  • Kitchen
  • Laundry facilities
  • Microwave
  • Refrigerator
  • Seasonal outdoor pool

Conveniences

  • ATM/banking services
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Languages spoken

  • Chinese
  • English
  • Italian
  • Spanish

Business services

  • 24-hour business center
  • Computer station
  • Conference space (1897 square feet)
  • Meeting rooms - 3

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • Grab bar near toilet
  • In-room accessibility
  • Low-height counter and sink
  • Raised toilet seat
  • Visual alarms in hallways
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Designated smoking areas (fines apply)
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • 32-inch LCD TV
  • Cable channels
  • Premium channels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dishwasher
  • Free bottled water
  • Freezer
  • Kitchen
  • Microwave
  • Oven
  • Paper towels
  • Refrigerator
  • Stovetop
  • Toaster

More

  • Connecting rooms available
  • Desk
  • Electrical adapters/chargers
  • Free newspapers (weekdays)
  • Individually furnished
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone

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Policies

Check-in

Check-in from 3:00 PM - 2:30 AM
Early check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out

Special check-in instructions

Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 13 to May 1:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets stay free
Dogs and cats welcome
Food and water bowls are available
Service animals are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are available for USD 20.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 250.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Covered valet parking fee: USD 45.00 per night (in/out privileges)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property only accepts credit cards for all bookings and onsite payments; cash is not accepted
Prepaid debit cards are not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to September
Pool access available from 10:00 AM to 6:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation

Property is also known as

Suites Windsor
Windsor Suites
Windsor Suites Apartment
Windsor Suites Apartment Philadelphia
Windsor Suites Philadelphia
The Windsor Hotel Philadelphia
Windsor Hotel Philadelphia
Windsor Suites Hotel Philadelphia
Windsor Suites Hotel
The Windsor Suites Hotel
The Windsor Suites Philadelphia
The Windsor Suites Hotel Philadelphia

Frequently asked questions

4.4
Excellent
Rating 5 - Excellent. 1152 out of 1746 reviews
5 - Excellent 66%
Rating 4 - Good. 378 out of 1746 reviews
4 - Good 22%
Rating 3 - Okay. 107 out of 1746 reviews
3 - Okay 6%
Rating 2 - Poor. 65 out of 1746 reviews
2 - Poor 4%
Rating 1 - Terrible. 44 out of 1746 reviews
1 - Terrible 3%

4.5/5

Cleanliness

4.5/5

Staff & service

4.4/5

Amenities

4.4/5

Property conditions & facilities
Write a review

4/5 Good

Traveled with partner
Liked: Cleanliness, staff & service
Room was nice.
Stayed 2 nights in Jun 2021

1/5 Terrible

Traveled with family
Liked: Staff & service
It’s a dump
Stayed 3 nights in Jun 2021

4/5 Good

Traveled with group
Liked: Staff & service, amenities
The location was great. I also liked the dining options with the Irish and Asian restaurant. There was also a cute little outdoor cafe across the street for breakfast and coffee in crep park. I recommend anyone staying here take a walk to reading market. We had crepes but you could get just about anything there. It was crowded though but we didn'd mind. The rooms were a little outdated and old but no major complaints. The only thing that was irritating was the traffic noise from the street. Other than that we liked it. The gym was nice and the rooftop pool was relaxing with plenty of couches.
Stayed 2 nights in Jun 2021

5/5 Excellent

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view was beautiful, the balcony suite was amazing! I was treated great. Will definitely be coming back soon for the pool which is kid friendly and one of the coolest atmospheres you’ll find around! I stayed three nights and didn’t get home sick at all!!
Stayed 3 nights in Jun 2021

3/5 Okay

Traveled with partner
Disliked: Cleanliness
Air was broke didnt sleep all night. It was 78 degrees in our room. Out dated & dirty. Very upset
Stayed 1 night in Jun 2021