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Seasonal outdoor pool
Seasonal outdoor pool
Seasonal outdoor pool
Balcony

Guest reviews

4.5/5 Wonderful
2,096 reviews
Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet Friendly
  • Air Conditioning
  • Restaurant
  • Kitchen

Map

Explore the area

Popular LocationCity Hall6 min walk
Popular LocationPennsylvania Convention Center10 min walk
Popular LocationReading Terminal Market10 min walk
AirportPhiladelphia, PA (PHL-Philadelphia Intl.)15 min drive

Choose dates to view prices

  • Suite, 1 Bedroom

    4.5/5 guest room rating

    Room amenities

    • 900 sq ft
    • City view
    • Sleeps 3
    • 1 King Bed
    More detailsSuite, 1 Bedroom
  • Studio Suite, 1 King Bed

    4.9/5 guest room rating

    Room amenities

    • 450 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsStudio Suite, 1 King Bed
  • Studio Suite, 2 Double Beds

    4.8/5 guest room rating

    Room amenities

    • 450 sq ft
    • Sleeps 4
    • 2 Double Beds
    More detailsStudio Suite, 2 Double Beds
  • Suite, 1 Bedroom

    Room amenities

    • 900 sq ft
    • City view
    • Sleeps 5
    • 2 Double Beds
    More detailsSuite, 1 Bedroom
  • Deluxe Studio Suite, 1 King Bed, City View

    4.9/5 guest room rating

    Room amenities

    • 500 sq ft
    • City view
    • Sleeps 3
    • 1 King Bed
    More detailsDeluxe Studio Suite, 1 King Bed, City View
  • Deluxe Studio Suite, 2 Double Beds, City View

    Room amenities

    • 500 sq ft
    • City view
    • Sleeps 4
    • 2 Double Beds
    More detailsDeluxe Studio Suite, 2 Double Beds, City View
  • Studio Suite, 1 King Bed, Balcony, City View

    4.7/5 guest room rating

    Room amenities

    • 500 sq ft
    • City view
    • Sleeps 3
    • 1 King Bed
    More detailsStudio Suite, 1 King Bed, Balcony, City View
  • Studio Suite, 2 Double Beds, Balcony, City View

    Room amenities

    • 500 sq ft
    • City view
    • Sleeps 4
    • 2 Double Beds
    More detailsStudio Suite, 2 Double Beds, Balcony, City View
  • Skyline King Suite

    Room amenities

    • 220 sq ft
    • Sleeps 3
    • 1 King Bed
    More detailsSkyline King Suite
  • Skyline Double Queen

    Room amenities

    • 336 sq ft
    • Sleeps 4
    • 2 Queen Beds
    More detailsSkyline Double Queen
  • Skyline Murphy King Suite

    Room amenities

    • 300 sq ft
    • Sleeps 3
    • 1 King Bed
    More detailsSkyline Murphy King Suite
  • Skyline Accessible King Suite

    Room amenities

    • 380 sq ft
    • Sleeps 3
    • 1 King Bed
    More detailsSkyline Accessible King Suite

The price per-night is based on the lowest price found within the past 24 hours for the next 30 nights. All prices exclude taxes and fees and are based on a 1-night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.

About this area

Philadelphia

Located in Philadelphia, The Windsor Suites is in the city center and near a metro station. The area's natural beauty can be seen at Penn's Landing and Fairmount Park, while Philadelphia Museum of Art and Please Touch Museum are cultural highlights. Looking to enjoy an event or a game? See what's going on at Wells Fargo Center or Lincoln Financial Field. Our guests appreciate the hotel's central location.

Visit our Philadelphia travel guide
Map
Popular Location

What's nearby

  • City Hall - 6 min walk
  • Pennsylvania Convention Center - 10 min walk
  • Reading Terminal Market - 10 min walk
  • Rittenhouse Square - 13 min walk
  • Mutter Museum - 14 min walk

Getting around

  • City Hall Station - 6 min walk
  • Philadelphia, PA (ZFV-30th Street Rail Station) - 19 min walk
  • Philadelphia Intl. Airport (PHL) - 15 min drive

Restaurants

  • Con Murphy's - 1 min walk
  • Mace's Crossing - 1 min walk
  • Subway - 1 min walk
  • Animo - 1 min walk
  • The Green Line Cafe - 1 min walk
Questions about this property?Find answers

About this property

The Windsor Suites

4-star Philadelphia hotel in Center City, walk to City Hall
2 restaurants, 2 bars/lounges, and a 24-hour fitness center are available at this hotel. WiFi in public areas is free. Other amenities include a 24-hour business center, valet parking, and a seasonal outdoor pool. All 155 rooms feature kitchens with refrigerators, ovens, stovetops, and microwaves. Free WiFi and pillowtop beds are standard, as are LCD TVs with cable channels.
The Windsor Suites offers 155 accommodations with laptop-compatible safes and complimentary bottled water. Pillowtop beds feature premium bedding. 32-inch LCD televisions come with premium cable channels. Accommodations at this 4-star hotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

Cleaning and safety practices

Enhanced cleanliness measures

Follows industry sanitization guidelines of SafeStay (AHLA - USA)
Sheets and towels are washed at 60°C/140°F or hotter
High-touch surfaces are cleaned and disinfected
Disinfectant is used to clean the property

Social distancing

Social distancing measures in place
Protective shields in place at main contact areas
Contactless check-out

Safety measures

Hand sanitizer provided
Masks available
Temperature checks given to staff
Personal protective equipment worn by staff
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered valet parking: USD 45.00 per night

Food and drink

  • 2 restaurants
  • 2 bars/lounges
  • Room service available

Things to do

  • 24-hour fitness center
  • Seasonal outdoor pool

Family friendly

  • Children's games
  • Dry cleaning service
  • Kitchen
  • Laundry facilities
  • Microwave
  • Refrigerator
  • Seasonal outdoor pool

Conveniences

  • ATM/banking services
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Languages spoken

  • Chinese
  • English
  • Italian
  • Spanish

Business services

  • 24-hour business center
  • 3 meeting rooms
  • Computer station
  • Conference space (1897 square feet)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility
  • Visual alarms in hallways
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Designated smoking areas (fines apply)
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Hypo-allergenic bedding
  • Linens
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • 32-inch LCD TV
  • Cable channels
  • Premium channels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dishwasher
  • Free bottled water
  • Freezer
  • Kitchen
  • Microwave
  • Oven
  • Paper towels
  • Refrigerator
  • Stovetop
  • Toaster

More

  • Desk
  • Electrical adapters/chargers
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in from 3:00 PM - 2:30 AM
Early check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Express check-out

Special check-in instructions

Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
It is property policy that all guests must wear a face mask within public areas of the property. Only registered guests permitted, no outside visitors. Allowing unauthorized visitors access to the building will result in immediate eviction and loss of room deposit. Smoking in guestroom will result in $250 fee and immediate eviction from property.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 13 September to 09 June:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets stay free
Dogs and cats only
Food and water bowls are available
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are available for USD 20.00 per night

Property payment types

American ExpressDiners ClubDiscoverMastercardVisa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per stay

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Covered valet parking fee: USD 45.00 per night (in/out privileges)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: USD 20.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
  • This property only accepts credit cards for all bookings and onsite payments. Cash is not accepted. Prepaid debit cards are not accepted. Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
  • Personal protective equipment, including masks, will be available to guests.
  • Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.
  • Contactless check-out is available.
  • The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines.
  • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

The seasonal pool will be open from June to September
Pool access available from 10:00 AM to 6:00 PM
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation

Property is also known as

Suites Windsor
Windsor Suites
Windsor Suites Apartment
Windsor Suites Apartment Philadelphia
Windsor Suites Philadelphia
The Windsor Hotel Philadelphia
Windsor Hotel Philadelphia
Windsor Suites Hotel Philadelphia
Windsor Suites Hotel
The Windsor Suites Hotel
The Windsor Suites Philadelphia
The Windsor Suites Hotel Philadelphia

Frequently asked questions

Can I cancel my reservation for free at The Windsor Suites and receive a full refund?
Yes, The Windsor Suites offers free cancellation on select room rates, because flexibility matters! Please refer to The Windsor Suites cancellation policy on our site for more details about any exclusions or requirements.
Does this hotel have a pool?
Yes, this property has a seasonal outdoor pool. Pool access is from 10:00 AM–6:00 PM.
Is this property pet-friendly?
Yes, cats and dogs are allowed at this property. Service animals are exempt from fees.
How much is parking at this property?
Valet parking is available for USD 45.00 per night.
What time is check-in at The Windsor Suites?
Check-in is from 3:00 PM–2:30 AM.
What time is check-out at this property?
Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).
Where is The Windsor Suites located?
Located in Center City, this hotel is within a 10-minute walk of Academy of Natural Sciences, City Hall, and Walnut Street. Pennsylvania Convention Center and Reading Terminal Market are also within 15 minutes. City Hall Station is 6 minutes by foot and Race Vine Station is 8 minutes.

Guest reviews

Overall score and ratings for The Windsor Suites

4.5
Wonderful
5 - Excellent
1,397
4 - Good
499
3 - Okay
115
2 - Mediocre
56
1 - Poor
29
4.6
Cleanliness
4.6
Service and Staff
4.4
Amenities
4.5
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Clean hotel. Comfy suites and everything worked. Masks required and furniture arranged for social distancing. Friendly staff

Stayed 1 night in Jul 2020

4/5 Good

  • Liked: Staff & service, amenities, property conditions & facilities

Nice place but don’t expect 5 stars. The room was sealed that it had been cleaned for Covid but there was buffalo sauce on the cupboards

Stayed 1 night in Jun 2020

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The Balconies were nice to relax on because of the view they give

Stayed 1 night in Jun 2020

1/5

  • Disliked: Amenities, property conditions & facilities

Showers is boiling water or nothing. Freezing at night. No heat in the suite. Restaurants closed

Stayed 2 nights in Jun 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

it was very nice will come back and stay again at this hotel

Stayed 1 night in Jun 2020