The staff was very accommodating and held my room for me till 230 am cause my flight was delayed due to weather AND equipment repairs. The phone in the room didn’t work, and the TV remote had dead batteries. Even that late the night girl came and put in a new phone and all even though her shift was over. I didn’t feel well while I was there, had travelled a lot was jetlsgged and something I ate— I needed to be left alone and the cleaning staff were super helpful to not bother me but make sure to here wasn’t any thing I needed. I checked out a day early and even though it was supposed to be non refundable, the girl that evening around 6 pm said that if I requested a refund for the one night through Expedia then she’d make sure I got it. She just couldn’t do it herself because I booked through Expedia. I still need to go on the site and request the refund. It was very clean, quiet. Comfortable bed and pillows. Good A/C or heat, weather kept changing. It was a 10 minute Uber to Phoenix Airport. When I could get out and around there was restaurants, my Bank card others, hardware store, pharmacy— everything within a 5 minute walk. Area was safe and pretty for Tempe AZ. Nothing but great things to report.