Ratings based on 663 Verified Reviews

They paid and stayed. We double-checked.
3.4 out of 5
67% of guests recommend
3.6 Room cleanliness
3.8 Service & staff
3.5 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3 out of 5
by A verified traveler from Los Angeles

Hotel is dated, but clean & staff was excellent.

Posted Sep 26, 2016
Hotel was conveniently located to the meeting location I travelled for. Facility is dated & could use an update. Staff was super friendly & responsive. Room was clean & comfortable. I enjoyed the swimming pool each evening.
5 out of 5
by A verified traveler from CA

Wonderful hotel highly recommend

Posted Sep 25, 2016
Nice choice when traveling to Phoenix, just didn't satisfy with the air conditioner.
2 out of 5
by A verified traveler

Posted Sep 11, 2016
It's just a motel, stayed because it's close to hospital & freeway.
1 out of 5
by A verified traveler

Stay Away, Run down, inoperative amenities!!!

Posted Aug 27, 2016
Pros: NOTHING!!!!!
Cons: Renovate and repair facilities, replace staff with people dedicated to their job.
We booked this hotel based more on reviews than price and there were 4 things that we were looking for. 1, pool 2, Spa, 3, restaurant, 4, bar. NONE of these amenities were operational!! The staff seemed indifferent to the needs and concerns of the guests. Housekeeping apparently had better things to do than taking our dirty towels out of the room. When I talked with the hotel manager about these concerns she refused to "own" any of the concerns stated. Her position was, sorry but there is nothing I can do about any of this. If this is how Ramada runs a hotel, I'll be passing them over from now on.
1 out of 5
by A verified traveler from p

Be careful with your credit card

Posted Aug 9, 2016
Booked hotel through Expedia got to the hotel I then was told there would be a 150.00 hold placed on my credit card that take 10 business day before it would be released. Slept in connecting rooms with people who had a baby that kept crying. Breakfast was a joke eggs no meat only cereal, before you check out someone had to come a take a look at the room before they would release the 150.00 hold on your card felt like I was in prison I definitely will not be staying here again
4 out of 5
by A verified traveler

Only one fault

Posted Aug 4, 2016
Check-in was easy and the staff was wonderful. The room was spacious and very clean. The beds were comfortable and the surroundings were quiet. The only complaint is about the "breakfast". There was cereal, toast, and scrambled eggs. This is the first place I've stayed where they didn't offer fruit, muffins, bagels, or even instant oatmeal. I was surprised and disappointed. Lesson learned: ask what "breakfast" consists of before making reservations.
1 out of 5
by A verified traveler from wa

My whole week experience

Posted Jul 31, 2016
It is one of the dirtiest hotels I have ever stayed at! There is small black bugs everywhere in the bathroom and even when the cleaning service come they did not give a single*** about it. I will never go there again!
4 out of 5
by A verified traveler from tempe, az

Comoda habitación

Posted Jul 27, 2016
La habítacion es cómoda aunque está un poco anticuadas
1 out of 5
by A verified traveler

Dirty Room & do not look at the mattress!

Posted Jul 23, 2016
Pros: The pool was old but it was big. Only plus to the stay.
Cons: mattresses were disgusting and the walls need to be cleaned. There were some very questionable stains on the walls in the restroom.
The rooms looked clean on the surface, however, when you look below.. it was pretty nasty. Had to look at 3 rooms. The 1st rm did not have adaquete air conditioning and the mattresses looked disgusting, with little red splotches and black grease stains the 2nd rm looked clean but found a bed bug in that room, 3rd rm was in better condition and the mattresses looked newer. Breakfast was scrambled eggs, in a room that was air conditioned by fans.. which in Mesa, in the summer is ridiculous. I will not consider staying here again.
3 out of 5
by A verified traveler

Room not clean and accessories not working in any

Posted Jul 18, 2016
Actually not working . Room was 80 degree. And carpet is dirty My room had no towels in it and took over an hour to get some.