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Hilton Phuket Arcadia Resort & Spa

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Exterior
Point of interest
View from room
Daily buffet breakfast (THB 650 per person)
Point of interest

Overview of Hilton Phuket Arcadia Resort & Spa

Hilton Phuket Arcadia Resort & Spa

5.0 star property

8.4/10 Very Good

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant
Map
333 Patak Road, Karon Beach, Karon, Phuket, 83100

Guests rated this location 8.0/10 - Very Good

Explore the area

  • Popular LocationKaron Beach11 min walk
  • Popular LocationKaron Beach Roundabout2 min drive
  • Popular LocationKata Beach8 min drive
  • AirportPhuket (HKT-Phuket Intl.)69 min drive

Room options

About this area

Karon

Located in Karon, Hilton Phuket Arcadia Resort & Spa is in a rural area and on the beach. Karon View Point and Wat Chalong are notable landmarks, and the area's natural beauty can be seen at Karon Beach and Kata Beach. Traveling with kids? Consider Dino Park Mini Golf and Phuket Shooting Range. Looking to get your feet wet? Kayaking, scuba diving and snorkeling adventures can be found near the property.
Visit our Karon travel guideOpens in a new window
Map

What's nearby

  • Karon Beach - 11 min walk
  • Karon Beach Roundabout - 2 min drive
  • Kata Beach - 8 min drive
  • Kata Noi Beach - 11 min drive
  • Big Buddha - 35 min drive

Getting around

  • Phuket Intl. Airport (HKT) - 69 min drive

Restaurants

  • Ocean Beach Club - 16 min walk
  • อีสานร้อยซาว Esan Roysoaw Oranginal Thai Food - 7 min walk
  • Sofia - 7 min walk
  • บ้านสายลม - 9 min walk
  • Thai Restaurant

About this property

Hilton Phuket Arcadia Resort & Spa

5-star luxury hotel refurbished in 2017 and located near Karon Beach
Located close to Kata Beach and Big Buddha, Hilton Phuket Arcadia Resort & Spa provides a roundtrip airport shuttle, 3 poolside bars, and a beach bar. This hotel is a great place to bask in the sun with a white sand beach, beachfront dining, and beach towels. Indulge in a facial, a hot stone massage, and a body scrub at the onsite spa. Be sure to enjoy a meal at any of the 4 onsite restaurants, which feature international cuisine and a poolside location. Enjoy the 24-hour gym, as well as activities like racquetball/squash. Free in-room WiFi is available to all guests, along with a grocery/convenience store and a terrace.
You'll also find perks like:
  • 5 outdoor pools and a children's pool, with a waterslide, free cabanas, and sun loungers
  • Free valet parking
  • Buffet breakfast (surcharge), 3 outdoor tennis courts, and limo/town car service
  • A free beach club on site, express check-out, and ATM/banking services
  • Guest reviews give good marks for the beach locale, pool, and helpful staff
Room features
All 662 individually furnished rooms feature comforts such as premium bedding and furnished balconies, as well as perks like pillow menus and laptop-compatible safes.
Other conveniences in all rooms include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Bathrooms with rainfall showers and deep soaking tubs
  • 43-inch LCD TVs with premium channels
  • Wardrobes/closets, electric kettles, and daily housekeeping

Languages

Chinese (Mandarin), English, Russian, Thai

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Safety and Health Administration (Thailand)
Follows standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Contactless room service is available

Safety measures

Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi; wired internet (THB 300 per 24-hour period)

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Limo/town car service
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM–11:00 AM for a fee: THB 650 for adults and THB 325 for children
  • 2 bars/lounges
  • 3 poolside bars
  • 4 restaurants
  • A beach bar
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Cafe' Cino
  • Ocean Beach Club
  • Sails Restaurant
  • Sand Court BBQ & Lounge
  • Thai Thai Restaurant

Things to do

  • 24-hour gym
  • 3 outdoor tennis courts
  • 5 outdoor pools
  • Billiards/pool table
  • Children's pool
  • Free beach club
  • Full-service spa
  • Playground
  • Racquetball/squash
  • Shopping
  • Tennis lessons
  • Waterslide

Family friendly

  • 5 outdoor pools
  • Children's games
  • Children's pool
  • Children's toys
  • Free crib
  • Grocery/convenience store
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 11 meeting rooms
  • Computer station
  • Conference center (25,834 square feet of space)

Outdoors

  • Beach towels
  • Free pool cabanas
  • Garden
  • On the beach
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Elevator
  • Grab bar near toilet
  • In-room accessibility
  • Low-height counter and sink
  • Raised toilet seat
  • Roll-in shower (select rooms)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas (fines apply)
  • Renovated entire property - August 2017

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels

Entertainment

  • 43-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

Outdoor space

  • Furnished balcony

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Safe
  • Soundproofed rooms

Similar properties

See similar properties

Karon
Karon
Hotel
Hotel
5 star
5 star
Family friendly
Family friendly
Parking included
Parking included
Guest rating 4+
Guest rating 4+

Policies

Check-in

Check-in from 3:00 PM - midnight
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for THB 1900.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately THB 650 for adults and THB 325 for children
  • Fee for wired Internet in public areas: THB 300 per 24-hour period (rates may vary)
  • Airport shuttle fee: THB 1400 per vehicle (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: THB 1900.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property does not allow children 16 and younger to access the Panorama Lounge after 5:30 PM.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
Children under 18 years old are not allowed in the swimming pool, health club, or fitness facility without adult supervision
Guests under 12 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Hilton Phuket Arcadia Resort Karon
Hilton Phuket Arcadia Resort
Hilton Phuket Arcadia Karon
Hilton Phuket Arcadia
Hotel Hilton Phuket Arcadia Resort & Spa Karon
Karon Hilton Phuket Arcadia Resort & Spa Hotel
Hotel Hilton Phuket Arcadia Resort & Spa
Hilton Phuket Arcadia Resort & Spa Karon
Hilton Phuket Arcadia Resort Spa
Hilton Phuket Arcadia Karon
Hilton Phuket Arcadia Resort And Spa

Frequently asked questions

Does Hilton Phuket Arcadia Resort & Spa have a pool?

Yes, this property has 5 outdoor pools and a children's pool.

How much does it cost to stay at Hilton Phuket Arcadia Resort & Spa?

As of Mar 20, 2023, prices found for a 1-night stay for 2 adults at Hilton Phuket Arcadia Resort & Spa on Mar 24, 2023 start from $144.68, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hilton Phuket Arcadia Resort & Spa pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hilton Phuket Arcadia Resort & Spa?

Valet parking is free at this property.

What time is check-in at Hilton Phuket Arcadia Resort & Spa?

Check-in is from 3:00 PM - midnight. A fee applies for early check-in (subject to availability).

What time is check-out at Hilton Phuket Arcadia Resort & Spa?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Hilton Phuket Arcadia Resort & Spa provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of THB 1400 per vehicle applies.

Where is Hilton Phuket Arcadia Resort & Spa located?

Nestled on the beach, this Karon hotel is within 3 mi (5 km) of Karon Beach, Kata Beach, and Big Buddha. Kata Noi Beach and Karon View Point are also within 6 mi (10 km).

Hilton Phuket Arcadia Resort & Spa Reviews

Hilton Phuket Arcadia Resort & Spa Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 485 out of 1002 reviews" "
" "10 - Excellent 48%
Rating 8 - Good. 343 out of 1002 reviews" "
" "8 - Good 34%
Rating 6 - Okay. 104 out of 1002 reviews" "
" "6 - Okay 10%
Rating 4 - Poor. 47 out of 1002 reviews" "
" "4 - Poor 5%
Rating 2 - Terrible. 23 out of 1002 reviews" "
" "2 - Terrible 2%

8.9/10

Cleanliness

8.7/10

Staff & service

8.4/10

Amenities

8.1/10

Property conditions & facilities

8.5/10

Eco-friendliness

Reviews

10/10 Excellent

Rika

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay and beautiful hotel!
Stayed 7 nights in Feb 2023

10/10 Excellent

Sarantsetseg

Liked: Cleanliness, staff & service

10/10 Excellent

James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our Suite, hotel grounds, staff, beach, and restaurants all outstanding! 😁

10/10 Excellent

Samith

2/10 Terrible

Sandra

Liked: Cleanliness
Disliked: Staff & service
Stayed 7 nights in Dec 2022

10/10 Excellent

Leo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our week-long stay in this resort. The resort is a very nice place. Breakfast was nice. There are good pools. Karon beach is a few steps from the resort. The staffs were pleasant and helpful. I would specifically mention Oranit and Tanittaya for their very friendly services.

4/10 Poor

Heidi

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
We came to stay at the Hilton Phuket Arcadia Resort and Spa 8 years ago and had a wonderful time, and thought it would be lovely to go back. The resort itself is beautiful, and felt like you needed a golf buggy to go around the place. So much greenery, and staff were nice. However having experienced other 5-star hotels throughout my years now, when we went back this time, we noticed how dated Hilton was, and it didn't look like it had been renovated, well maintained or anything. We stayed in the Junior Suite, and everything was old. Bathroom looked very dated, could smell mold from the shower drainage, amenities they gave were very minimal for daily use, room wasn't fitted with USB charging plugs (usually an older hotel would even get a digital clock that has some USB ports to combat this!), there was no clock, all the room lights had to be turned on manually... AND, I noticed all the towels were DATED, and we received some towels that were dated back to 2016! surely they needed to be changed and removed from the batch you'd think?? The towels from the pools had holes in them, older ones became super thin..... it was just a really disappointing experience to end the trip, particularly since we stayed 2 weeks prior at 2 different 5-star resorts. Overall we managed to still enjoy our time at in Karon, but it definitely wasn't the Hilton resort that made the experience, it was the surrounding areas that saved us in the last week.
Stayed 7 nights in Oct 2022

8/10 Good

Tom

Liked: Staff & service, amenities, property conditions & facilities
Stayed 5 nights in Sep 2022

10/10 Excellent

Kyle Stephen

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
What an amazing place for to stay we were so looked after by the staff loved ever minute will definitely return soon
Stayed 8 nights in Sep 2022

10/10 Excellent

Brian

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay
Amazing stay at this hotel, staff were attentive at all times , cannot fault them . Would use this hotel again
Stayed 9 nights in Sep 2022