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RiverStone Resort & Spa

Photo gallery for RiverStone Resort & Spa

Exterior
Indoor pool, seasonal outdoor pool, pool umbrellas
Indoor pool, seasonal outdoor pool, pool umbrellas
Indoor pool, seasonal outdoor pool, pool umbrellas
48-inch LCD TV with cable channels, TV

Overview of RiverStone Resort & Spa

RiverStone Resort & Spa

3.5 star property

4.6/5 Wonderful

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Pet friendly
  • Air conditioning
  • Spa
Map
212 Dollywood Ln, Pigeon Forge, TN, 37863

Explore the area

  • Popular LocationDolly Parton's Stampede Dinner Attraction8 min walk
  • Popular LocationPatriot Park19 min walk
  • Popular LocationDollywood15 min drive

Room options

About this area

Pigeon Forge

Located in Pigeon Forge, RiverStone Resort & Spa is in the city center and on the riverwalk. The area's natural beauty can be seen at Great Smoky Mountains National Park and popular attractions include Dollywood and Ripley's Aquarium of the Smokies. Traveling with kids? Consider Xtreme Racing Center, or check out an event or a game at The Ripken Experience - Pigeon Forge. Enjoy the area's slopes with cross-country skiing and downhill skiing, and don't miss out on the sledding and snow tubing.
Visit our Pigeon Forge travel guideOpens in a new window
Map

What's nearby

  • Dolly Parton's Stampede Dinner Attraction - 8 min walk
  • Patriot Park - 19 min walk
  • Pigeon Forge Factory Outlet Mall - 3 min drive
  • LeConte Center at Pigeon Forge - 4 min drive
  • Dollywood - 15 min drive

Getting around

  • McGhee Tyson Airport (TYS) - 56 min drive

Restaurants

  • Lil Black Bear Cafe - 8 min walk
  • Cracker Barrel - 11 min walk
  • Cielito Lindo Mexican Grill - 11 min walk
  • Huck Finn's Catfish - 15 min walk
  • Log Cabin Pancake House - 19 min walk

About this property

RiverStone Resort & Spa

3.5-star family-friendly hotel by the river
RiverStone Resort & Spa is located close to Dollywood, and provides an adjacent golf course, a terrace, and a garden. Active travelers can enjoy fishing at this hotel. Treat yourself to aromatherapy, a detox wrap, or a manicure/pedicure at the onsite spa. Free in-room WiFi, with speed of 25+ Mbps, is available to all guests, along with a playground and laundry facilities.
You'll also enjoy perks such as:
  • A seasonal outdoor pool and an indoor pool, with a lazy river and pool umbrellas
  • Free self parking
  • Tour/ticket assistance, a 24-hour front desk, and wedding services
  • Smoke-free premises, a banquet hall, and concierge services
  • Guest reviews give top marks for the helpful staff
Room features
All 136 individually furnished rooms include comforts such as premium bedding and air conditioning, in addition to perks like separate sitting areas and separate dining areas. Guests reviews speak well of the spacious rooms at the property.
Other amenities include:
  • Heating and ceiling fans
  • Free toiletries and hair dryers
  • 48-inch HDTVs with cable channels
  • Balconies, separate sitting areas, and separate dining areas

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Contactless check-out
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site

Things to do

  • 24-hour fitness center
  • Billiards/pool table
  • Fishing
  • Full-service spa
  • Indoor pool
  • Playground
  • Seasonal outdoor pool
  • Spa tub

Family friendly

  • Indoor pool
  • Kitchen
  • Laundry facilities
  • Lazy river
  • Microwave
  • Playground
  • Pool gate
  • Refrigerator
  • Seasonal outdoor pool
  • Separate dining area
  • Soundproofed rooms
  • Trampoline
  • Washer/dryer

Conveniences

  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Housekeeping (on request)
  • Laundry facilities
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference space (3600 square feet)

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area
  • Pool umbrellas
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Detox wraps
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - Swedish
  • Reflexology
  • Spa open daily

More

  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Egyptian cotton sheets
  • Heating
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels

Entertainment

  • 48-inch LCD TV
  • Cable channels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dining room
  • Dishwasher
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop

Outdoor space

  • Balcony

More

  • Access via exterior corridors
  • Free local calls
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laundry detergent
  • Phone
  • Separate sitting area
  • Soundproofing
  • Washer and dryer
  • Window screens

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Pigeon Forge
3 star
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Hotel
Hotel
Guest rating 4.5+
Guest rating 4.5+
Pet friendly
Pet friendly
Family friendly
Family friendly
Pool
Pool

Policies

Check-in

Check-in time starts at 4:00 PM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per pet, per day
Welcoming dogs only
2 per room (up to 15 lbs)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 50.0 per stay

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Resort fee: USD 35.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 25.00 per pet, per day
  • Rollaway bed fee: USD 50.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property's seasonal pool is subject to closure periodically due to weather conditions.
Please note: In-room fireplaces are only operational in fall and winter months (subject to weather conditions).

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision
Guests under 13 years old are not allowed in the spa

Property is also known as

RiverStone
RiverStone Pigeon Forge
RiverStone Resort
RiverStone Resort Pigeon Forge
Riverstone Hotel Pigeon Forge
RiverStone Resort Spa
RiverStone Resort & Spa Hotel
RiverStone Resort & Spa Pigeon Forge
RiverStone Resort & Spa Hotel Pigeon Forge

Frequently asked questions

Does RiverStone Resort & Spa have a pool?

Yes, this property has an indoor pool and a seasonal outdoor pool.

How much does it cost to stay at RiverStone Resort & Spa?

As of Dec 5, 2022, prices found for a 1-night stay for 2 adults at RiverStone Resort & Spa on Jan 4, 2023 start from $148.75, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is RiverStone Resort & Spa pet-friendly?

Yes, this property allows dogs (limit 2 per room) with a maximum weight of up to 15 lbs per pet. There's a fee of USD 25.00 per pet, per day.

How much is parking at RiverStone Resort & Spa?

Self parking is free at this property.

What time is check-in at RiverStone Resort & Spa?

Check-in begins at 4:00 PM. Late check-in is available during limited hours.

What time is check-out at RiverStone Resort & Spa?

Check-out is at 10:00 AM.

Where is RiverStone Resort & Spa located?

This family-friendly Pigeon Forge hotel is located on the riverwalk, within a 10-minute walk of Dolly Parton's Stampede Dinner Attraction and Gatlinburg Municipal Golf Course. Island at Pigeon Forge is 2 mi (3.2 km) away.

RiverStone Resort & Spa Reviews

RiverStone Resort & Spa Reviews

Overall score and ratings

4.6

Wonderful

Rating 5 - Excellent. 721 out of 999 reviews" "
" "5 - Excellent 72%
Rating 4 - Good. 198 out of 999 reviews" "
" "4 - Good 20%
Rating 3 - Okay. 46 out of 999 reviews" "
" "3 - Okay 5%
Rating 2 - Poor. 23 out of 999 reviews" "
" "2 - Poor 2%
Rating 1 - Terrible. 11 out of 999 reviews" "
" "1 - Terrible 1%

4.7/5

Cleanliness

4.5/5

Staff & service

4.5/5

Amenities

4.6/5

Property conditions & facilities

4.5/5

Eco-friendliness

4/5 Good

Heather
Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pet friendly. Clean. The only complaint was that the fold out couch was not comfortable at all.

5/5 Excellent

Igor
Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice clean place. Great location and nice property. Parking and luggage trolley available and convenient. Lobby offers coffee, tea and hot chocolate. Dog friendly.
Stayed 2 nights in Nov 2022

3/5 Okay

Joseph, Lafayette
Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I had some difficulty checking in to the hotel
Stayed 1 night in Oct 2022

2/5 Poor

Tricia, Mt Pleasant
Traveled with family
Liked: Property conditions & facilities
Disliked: Staff & service
We arrived at 10 pm at night, and our keys didnt work. I called 3 times, not wanting to pack my son and belongings back up to go to the main lodge (its condo style) but they never arrived to provide access. The next day at 10 am, a worker showed up "to provide access" WE stayed for two nights, and each of the next two days, our keys stopped working. I feel like staff are badly trained, they made no accommodation for the trouble. I feel like its more of a time share type setup and I wouldn't recommend for a short stay.
Stayed 2 nights in Oct 2022

5/5 Excellent

Julia
Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at Riverstone Resort and Spa was amazing.
Stayed 3 nights in Oct 2022

5/5 Excellent

Lewis
Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice, easy, and performed quite well.
Stayed 3 nights in Oct 2022

5/5 Excellent

Ken
Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Updated rooms and amenities
Stayed 4 nights in Sep 2022

5/5 Excellent

Malgorzata
Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2022

4/5 Good

William
Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2022

4/5 Good

Jay
Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean property. Great view of the river. Would highly recommend this hotel
Stayed 1 night in Aug 2022