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Puerto Azul Suite Hotel

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2 outdoor pools
Suite, Pool View | Terrace/patio
Terrace/patio
1 bedroom, minibar, in-room safe, free cribs/infant beds

Overview of Puerto Azul Suite Hotel

Puerto Azul Suite Hotel

4.0 star property

4.4/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Air conditioning
  • Restaurant
Map
Calle Pere Melia, Puerto de Pollensa, Pollensa, Mallorca, 7470

Explore the area

  • Popular LocationPlaya d'Albercuix4 min walk
  • Popular LocationPollensa Port7 min walk
  • Popular LocationPlaya del Port de Pollença10 min walk

Room options

About this area

Puerto de Pollensa

Located in Pollensa, Puerto Azul Suite Hotel is in the city center and near the beach. Pollensa Port and Golf Pollença are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Playa del Port de Pollença and Formentor Cape. Traveling with kids? Don't miss Hidropark. Kayaking, windsurfing, and sailing offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails nearby.

What's nearby

  • Playa d'Albercuix - 4 min walk
  • Boquer Valley - 7 min walk
  • Pollensa Port - 7 min walk
  • Playa del Port de Pollença - 10 min walk
  • La Platjola - 7 min drive

Getting around

  • Sa Pobla Station - 21 min drive
  • Palma de Mallorca Airport (PMI) - 46 min drive

Restaurants

  • Al Fresco Deli - 2 min walk
  • Restaurante Na Ruixa - 3 min walk
  • Laroc - 3 min walk
  • Guru - 4 min walk
  • Plaza Uno - 5 min walk

About this property

Puerto Azul Suite Hotel

4-star family-friendly hotel by the sea
At Puerto Azul Suite Hotel, you can look forward to a free breakfast buffet, a roundtrip airport shuttle, and a poolside bar. Active travelers can enjoy cycling at this hotel. For some rest and relaxation, visit the sauna or the steam room. Be sure to enjoy a meal at Restaurante, the onsite buffet restaurant. In addition to a rooftop terrace and a garden, guests can connect to free in-room WiFi, with speed of 25+ Mbps.
You'll also find perks like:
  • 2 outdoor pools
  • Free self parking
  • Bike rentals, a TV in the lobby, and a front desk safe
  • Multilingual staff, a billiards/pool table, and a computer station
  • Guest reviews say great things about the helpful staff
Room features
All guestrooms at Puerto Azul Suite Hotel have perks such as air conditioning and separate sitting areas, in addition to amenities like free WiFi and safes. Guests reviews say good things about the spacious rooms at the property.
Extra conveniences in all rooms include:
  • Bathrooms with tubs or showers and free toiletries
  • 32-inch TVs with digital channels
  • Wardrobes/closets, balconies, and separate sitting areas

Languages

Catalan, English, French, German, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows regional cleaning and disinfection practices of Safe Tourism Certified (Spain)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast and dinner
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free offsite parking
  • Roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Free buffet breakfast
  • 1 restaurant
  • 1 poolside bar and 1 bar

Restaurants on site

  • Restaurante

Things to do

  • 2 outdoor pools
  • Bicycle rentals
  • Billiards/pool table
  • Fitness center
  • Playground
  • Sauna
  • Steam room

Family friendly

  • 2 outdoor pools
  • Free children's club
  • Free cribs/infant beds
  • Laundry facilities
  • Playground
  • Refrigerator
  • Snack bar/deli

Conveniences

  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Computer station

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Accessible bathroom (select rooms)
  • Grab bar near toilet
  • In-room accessibility
  • Low-height counter and sink
  • Roll-in shower (select rooms)
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cribs/infant beds

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom

Entertainment

  • 32-inch TV
  • Digital channels

Food and drink

  • Minibar
  • Refrigerator

Outdoor space

  • Balcony

More

  • Phone
  • Safe
  • Separate sitting area

More properties to consider

See similar properties

Policies

Check-in

92% of travelers were happy with check-in
Check-in from 2:00 PM - 7 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property is closed between November 1 and March 18.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 0.83 per person, per night. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 3.30 per person, per night. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

This property does not have elevators
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Property is also known as

Puerto Azul Aparthotel Pollensa
Puerto Azul Pollensa
Puerto Azul Suite Hotel Pollensa
Puerto Azul Suite Hotel
Puerto Azul Suite Pollensa
Puerto Azul Suite
Puerto Azul Suite Hotel Hotel
Puerto Azul Suite Hotel Pollensa
Puerto Azul Suite Hotel Hotel Pollensa

Frequently asked questions

Does Puerto Azul Suite Hotel have a pool?

Yes, this property has 2 outdoor pools.

How much does it cost to stay at Puerto Azul Suite Hotel?

As of Sep 26, 2022, prices found for a 1-night stay for 2 adults at Puerto Azul Suite Hotel on Oct 27, 2022 start from $74.32, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Puerto Azul Suite Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Puerto Azul Suite Hotel?

Self parking is free at this property; nearby parking is also free.

What time is check-in at Puerto Azul Suite Hotel?

Check-in is from 2:00 PM - 7 AM. Late check-in is available during limited hours.

What time is check-out at Puerto Azul Suite Hotel?

Check-out is at noon.

Does Puerto Azul Suite Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request.

Where is Puerto Azul Suite Hotel located?

This family-friendly Pollensa hotel is located by the sea, within a 15-minute walk of Pollensa Port and Playa del Port de Pollença. Formentor Cape and Formentor Beach are also within 6 mi (10 km).

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 41 out of 83 reviews
5 - Excellent 49%
Rating 4 - Good. 34 out of 83 reviews
4 - Good 41%
Rating 3 - Okay. 7 out of 83 reviews
3 - Okay 8%
Rating 2 - Poor. 0 out of 83 reviews
2 - Poor 0%
Rating 1 - Terrible. 1 out of 83 reviews
1 - Terrible 1%

4.5/5

Cleanliness

4.6/5

Staff & service

4.5/5

Amenities

4.5/5

Property conditions & facilities

4.2/5

Eco-friendliness

5/5 Excellent

Stephanie
Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was lovely, plenty of sun beds at any time of the day. The pools were very nice, and clean. Room was spacious, and had great air conditioning. Fridge, Kettle etc Again clean. The staff were very friendly, and the food was fabulous, so much choice! Would definitely go back there.
Stayed 14 nights in Sep 2022

5/5 Excellent

Catrin
Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean room and hotel, kind and helpful staff, great pool, fantastic breakfast. Graçias!
Stayed 5 nights in Aug 2022

5/5 Excellent

Brian
Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay at a magical location. Everyone from Entertainment staff to the food staff couldn’t do enough to make our stay great! Thank you all!!
Stayed 10 nights in Aug 2022

5/5 Excellent

Edward
Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, clean hotel, friendly staff, good food and great entertainment for all ages.
Stayed 7 nights in Apr 2022

5/5 Excellent

Linda
Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, very convenient location - 2 mins walk from promenade, plenty of variety at buffet and used plates cleared quickly. Good room layout. Worked really well for us s as d our 2 teenagers. Liked the mix of couples, families and friends and fact it’s not just English guests.
Stayed 7 nights in Oct 2021

4/5 Good

Per-Erik
Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Oct 2021

4/5 Good

Jay
Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Meets expectations
Lovely warm and friendly welcome by Angela Room sadly was not pool facing but was spacious and comfy enough Shame no kitchenette Breakfast had a good spread Kids club seemed great for the kids as was the evening disco. Evening entertainment for adults was great (and im def not the sort to like that sort of thing)
Stayed 1 night in Aug 2021

4/5 Good

Natalie
Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The first thing to mention is the staff here are just lovely and work so very hard. They provide an excellent service with a smile every day, so happy and cheery. Especially the ladies in the restaurant in the mornings and evening. Please, give them praise! The hotel was clean and it was a nice looking modern hotel all in all. The amenities were good, breakfast was ideal and dinner in the evening was perfectly fine for a small hotel. It was lovely and quiet when we visited which helped. During our stay we were informed by a guest that there were some problems with some children and guests at the hotel getting ear infections which they believed to be from the pool. This made us anxious about being in the pool so we mostly went to the beach but the hotel seemed to do all they could to ensure this wasn’t a problem with the pool and reassured us very well. After an initial review on check in, the hotel manager came to speak to us about our review to ensure we were happy. Room was nice and I thought it was a lovely touch that they provided masks in your room for you. Very helpful!! The only criticism I could give was the beds in the main room were fine (neither hard or particularly comfy) however the sofa beds for the kids were not great. The manager said he hadn’t heard this before and plenty of kids stay there, but for us they were hard and there was a lot of metal around the sides of the bed which my 3 year old hurt her leg on when trying to climb up on the first day.
Stayed 3 nights in Aug 2021

4/5 Good

Verified traveler
Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rafa and Sven at kids club were great Food was a bit repetitive and uninspiring
Stayed 10 nights in Oct 2019

5/5 Excellent

Verified traveler
Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, helpful staff. Good variety of food. Accommodation bright and kept clean by staff.
Stayed 9 nights in Oct 2019