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Holiday Inn Express Portland East - Troutdale, an IHG Hotel

Photo gallery for Holiday Inn Express Portland East - Troutdale, an IHG Hotel

Exterior
Indoor pool
Indoor pool
Indoor pool
Premium bedding, pillowtop beds, in-room safe, desk

Overview of Holiday Inn Express Portland East - Troutdale, an IHG Hotel

Holiday Inn Express Portland East - Troutdale, an IHG Hotel

2.5 star property

8.2/10 Very Good

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Pet friendly
  • Air conditioning
Map
477 Nw Phoenix Dr, Troutdale, OR, 97060

Explore the area

  • Popular LocationLewis and Clark State Recreation Site13 min walk
  • Popular LocationColumbia River Gorge National Scenic Area13 min walk
  • Popular LocationEdgefield Winery5 min drive
  • AirportPortland, OR (PDX-Portland Intl.)19 min drive

Room options

About this area

Troutdale

Holiday Inn Express Portland East - Troutdale, an IHG Hotel is located in Troutdale. Edgefield Winery and Colwood National Golf Course are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Mall 205 and Cascade Station. Team Hook Up and Mt Hood Community College Planetarium are also worth visiting.

What's nearby

  • Lewis and Clark State Recreation Site - 13 min walk
  • Columbia River Gorge National Scenic Area - 13 min walk
  • Team Hook Up - 5 min drive
  • Edgefield Winery - 5 min drive
  • Mt Hood Community College - Gresham Campus - 7 min drive

Getting around

  • Cleveland Avenue Station - 8 min drive
  • Portland Union Station - 22 min drive
  • Portland International Airport (PDX) - 19 min drive

Restaurants

  • Shari's - 2 min walk
  • Ye Olde Pub - 12 min walk
  • Bandit's Bar & Grill - 13 min walk
  • Siam Sushi - 13 min walk
  • Ristorante Di Pompello - 13 min walk

About this property

Holiday Inn Express Portland East - Troutdale, an IHG Hotel

Property highlights
At Holiday Inn Express Portland East - Troutdale, an IHG Hotel, you can look forward to a free breakfast buffet, dry cleaning/laundry services, and a gym. For some rest and relaxation, visit the hot tub. Free in-room WiFi and a business center are available to all guests.
Other perks at this hotel include:
  • An indoor pool
  • Free self parking
  • Express check-out, smoke-free premises, and a front desk safe
  • A 24-hour front desk, free newspapers, and an elevator
  • Guest reviews say good things about the breakfast, helpful staff, and location
Room features
All 73 rooms offer comforts such as premium bedding and air conditioning, in addition to perks like free WiFi and safes. Guests reviews say good things about the clean rooms at the property.
Extra amenities include:
  • Rollaway/extra beds and free infant beds
  • Bathrooms with shower/tub combinations and hair dryers
  • 48-inch flat-screen TVs with premium channels
  • Coffee/tea makers, daily housekeeping, and desks

Languages

Arabic, English, Swahili

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Clean Promise (IHG)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast

Things to do

  • Fitness center
  • Indoor pool
  • Spa tub

Family friendly

  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities
  • Rollaway beds available

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • Grab bar near toilet
  • Handrails in stairways
  • In-room accessibility (select rooms)
  • Pool hoist on site
  • Raised toilet seat
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Pillow-top mattress
  • Premium bedding
  • Rollaway beds available

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • 48-inch flat-screen TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Free local calls
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - 5 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night
Service animals are welcome, and are exempt from fees
Up to 50 lbs

Children and extra beds

Children are welcome
Rollaway/extra beds are available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a smoke detector and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Children under 18 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Holiday Inn Express Hotel Troutdale Portland East
Holiday Inn Express Portland East Troutdale
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Holiday Inn Express Portland East Troutdale an IHG Hotel
"Holiday Inn Express Portland East Troutdale an IHG Hotel"

Frequently asked questions

Does Holiday Inn Express Portland East - Troutdale, an IHG Hotel have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Holiday Inn Express Portland East - Troutdale, an IHG Hotel?

As of Dec 4, 2022, prices found for a 1-night stay for 2 adults at Holiday Inn Express Portland East - Troutdale, an IHG Hotel on Dec 25, 2022 start from $101.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Holiday Inn Express Portland East - Troutdale, an IHG Hotel pet-friendly?

Yes, this property allows pets with a maximum weight of up to 50 lbs per pet. There's a fee of USD 25 per pet, per night. Service animals are exempt from fees.

How much is parking at Holiday Inn Express Portland East - Troutdale, an IHG Hotel?

Self parking is free at this property.

What time is check-in at Holiday Inn Express Portland East - Troutdale, an IHG Hotel?

Check-in is from 3 PM - 5 AM. Late check-in is available during limited hours.

What time is check-out at Holiday Inn Express Portland East - Troutdale, an IHG Hotel?

Check-out is at 11 AM.

Where is Holiday Inn Express Portland East - Troutdale, an IHG Hotel located?

Situated in Troutdale, this hotel is 0.7 mi (1.1 km) from Columbia River Gorge National Scenic Area and within 3 mi (5 km) of Edgefield Winery and Mt Hood Community College - Gresham Campus. Blue Lake Regional Park and Mall 205 are also within 12 mi (20 km).

Can I cancel my reservation for free at Holiday Inn Express Portland East - Troutdale, an IHG Hotel and receive a full refund?

Yes, Holiday Inn Express Portland East - Troutdale, an IHG Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Holiday Inn Express Portland East - Troutdale, an IHG Hotel cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

8.2

Very Good

Rating 10 - Excellent. 281 out of 628 reviews" "
" "10 - Excellent 45%
Rating 8 - Good. 194 out of 628 reviews" "
" "8 - Good 31%
Rating 6 - Okay. 96 out of 628 reviews" "
" "6 - Okay 15%
Rating 4 - Poor. 40 out of 628 reviews" "
" "4 - Poor 6%
Rating 2 - Terrible. 17 out of 628 reviews" "
" "2 - Terrible 3%

8.6/10

Cleanliness

8.6/10

Staff & service

8.1/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

6/10 Okay

April
Traveled with partner
Liked: Cleanliness
Located right off 84. Outside felt unsafe.
Stayed 1 night in Dec 2022

10/10 Excellent

Nancy
Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I needed a safe, convenient place to stay. This offered an easy off on to freeway close to restaurant . Great job.
Stayed 1 night in Oct 2022

8/10 Good

Maeve
Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
I liked the breakfast and the friendly night staff. I did not like the fact that we could not get a taxi to the airport at 4am. I also didn't like that my bedside lights did not work
Stayed 3 nights in Sep 2022

4/10 Poor

Bryanna
Traveled with partner
Liked: Cleanliness
Disliked: Staff & service
Our room was inches from the loud elevator and our view was the roof. No fridge or microwave and the room smelled horribly of cigarettes. Called to ask for a new room and the response was “you booked the cheapest room so that’s the only room we have for you.” We paid $177 for a Monday night. Pretty disappointing that room even exists.
Stayed 1 night in Sep 2022

8/10 Good

Denise
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its right next to a truck stop. The first and 3rd night I didnt notice the truck noise, but the 2nd night there was a very loud truck or two running for hours. A train also runs right behind property. Having sad this, I would stay there again. Everything else is exceptional.
Stayed 2 nights in Sep 2022

8/10 Good

Zachary, Kennewick
Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were only there for one night. Room was clean; staff were friendly; good breakfast options.
Stayed 1 night in Sep 2022

6/10 Okay

Angelica
Traveled with group
The hotel was OK, if I needed to stay in the area again I might stay here but if so I would bring my own pillow (theirs are not just uncomfortable but they are down; combined with the dirty HVAC my allergies were TERRIBLE), bring my own TP (so cheap it actually hurt) and not stay on the first floor - the breakfast service and staff are very loud in the AM, especially the manager giving his morning run down. Loud, boisterous and profanity filled... not the best way to wake up two days in a row. My friends that stayed on other floors did not have this issue, though.
Stayed 2 nights in Sep 2022

6/10 Okay

Angelica
Traveled with group
Liked: Staff & service
The hotel smells strange and there was loud construction in the AM but overall OK.
Stayed 1 night in Sep 2022

10/10 Excellent

David J.
Liked: Cleanliness, amenities, property conditions & facilities
The clerk refused to give me a receipt for my night's stay. Totally unacceptable!!!!!!
Stayed 1 night in Sep 2022

8/10 Good

Rahul
Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was okay
Stayed 1 night in Sep 2022