Hilton Garden Inn Raleigh /Crabtree Valley

Photo gallery for Hilton Garden Inn Raleigh /Crabtree Valley

Primary image
In-room safe, desk, free rollaway beds, free WiFi
47-inch LCD TV with premium channels, MP3 dock
In-room safe, desk, free rollaway beds, free WiFi
In-room safe, desk, free rollaway beds, free WiFi

Overview of Hilton Garden Inn Raleigh /Crabtree Valley

Hilton Garden Inn Raleigh /Crabtree Valley

3.5 star property

4.6/5 Wonderful

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Pet friendly
  • Air conditioning
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment
Map
3912 Arrow Drive, Raleigh, NC, 27612

Explore the area

  • Popular LocationCrabtree Valley Mall12 min walk
  • AirportRaleigh, NC (RDU-Raleigh - Durham Intl.)15 min drive
  • Popular LocationCoastal Credit Union Music Park at Walnut Creek16 min drive
  • Popular LocationResearch Triangle Park18 min drive

Choose dates to view prices

About this area

Raleigh

Hilton Garden Inn Raleigh /Crabtree Valley is located in Crabtree, a neighborhood in Raleigh. North Carolina Museum of Art and North Carolina Museum of Natural Sciences are cultural highlights, and travelers looking to shop may want to visit Crabtree Valley Mall and North Hills Shopping Center. Looking to enjoy an event or a game? See what's going on at Carter Finley Stadium or PNC Arena.

What's nearby

  • Crabtree Valley Mall - 12 min walk
  • Shelley Lake Park - 3 min drive
  • North Hills Shopping Center - 5 min drive
  • Coastal Credit Union Music Park at Walnut Creek - 16 min drive
  • Research Triangle Park - 18 min drive

Getting around

  • Cary Station - 13 min drive
  • Raleigh-Durham International Airport (RDU) - 15 min drive

Restaurants

  • McCormick & Schmick's Seafood & Steaks - 7 min walk
  • Fleming's Prime Steakhouse & Wine Bar - 8 min walk
  • P.F. Chang's - 10 min walk
  • Seasons 52 - 11 min walk
  • J. Alexander's - 16 min walk

About this property

Hilton Garden Inn Raleigh /Crabtree Valley

3.5-star Raleigh hotel in Crabtree, near Crabtree Valley Mall
Along with a restaurant, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. Free WiFi in public areas is provided, as well as free self parking, a free area shuttle, and a free shopping center shuttle. Additionally, coffee/tea in a common area, a business center, and conference space are onsite.
Hilton Garden Inn Raleigh /Crabtree Valley offers 149 accommodations with MP3 docking stations and laptop-compatible safes. LCD televisions are featured in guestrooms. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and safes, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

Languages spoken

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, and dinner
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Free area shuttle up to 3.00 miles
  • Free shopping center shuttle

Food and drink

  • 1 restaurant
  • 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Restaurants on site

  • Garden Grille & Bar

Things to do

  • 24-hour fitness center
  • Swimming pool

Family friendly

  • Free area shuttle
  • Free rollaway/extra beds
  • Laundry facilities
  • Microwave
  • Refrigerator

Conveniences

  • ATM/banking services
  • Ballroom
  • Elevator
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Wedding services

Business services

  • Business center
  • Conference space (6050 square feet)
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Fireplace in lobby
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free rollaway beds

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower

Entertainment

  • 47-inch LCD TV
  • MP3 dock
  • Premium channels

Food and drink

  • Microwave
  • Refrigerator

More

  • Desk
  • Free local calls
  • Laptop-compatible safe
  • Phone

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Policies

Check-in

Check-in from 4:00 PM - midnight
Express check-in
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to September 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 per room

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Free rollaway/extra beds
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Hilton Garden Inn Raleigh Crabtree Valley Hotel
Hilton Garden Inn Crabtree Valley Hotel
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Hilton Garden Inn Raleigh Crabtree Valley
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Hilton Garden Inn Raleigh / Crabtree Valley
Hilton Garden Inn Raleigh /Crabtree Valley Hotel
Hilton Garden Inn Raleigh /Crabtree Valley Raleigh
Hilton Garden Inn Raleigh /Crabtree Valley Hotel Raleigh

Frequently asked questions

Overall score and ratings

4.6

Wonderful

Rating 5 - Excellent. 437 out of 611 reviews
5 - Excellent 72%
Rating 4 - Good. 138 out of 611 reviews
4 - Good 23%
Rating 3 - Okay. 22 out of 611 reviews
3 - Okay 4%
Rating 2 - Poor. 9 out of 611 reviews
2 - Poor 1%
Rating 1 - Terrible. 5 out of 611 reviews
1 - Terrible 1%

4.8/5

Cleanliness

4.7/5

Staff & service

4.6/5

Amenities

4.7/5

Property conditions & facilities

4.6/5

Eco-friendliness

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was clean and close to the mall.
Stayed 1 night in Jun 2022

4/5 Good

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff , everything was nice … usually stay here when you for business and events .
Stayed 1 night in May 2022

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean and friendly staff
Stayed 2 nights in Apr 2022

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean. Unique decor. The pool area is kid friendly. I was unhappy about our neighbors running screaming and jumping around at 1 am. Also, everytime they'd jump on the bed my headboard would bounce. The heat in the room was turned up but it was still cold. It said 75 but it was nowhere near 75. The room was spacious, the shower was great. The only thing that was unsettling for me was getting back late and having to park next door because the parking lot was full.
Stayed 1 night in Apr 2022

1/5 Terrible

Traveled with group
Liked: Cleanliness
Disliked: Staff & service, amenities
During our stay the hot water stopped working while we were taking a shower and became ice cold. TWICE. Horrible experience. They told us they would comp our stay for the inconvenience. The next day the pending charge came off of my account. 3 days later when i was Home and settled they charged my account AGAIN. And the front desk was unable to help. Management was also clueless. She refunded my account and said it would take another 3-5 business days and then removed the refund again and added extra charges. I now have to go through my bank to get it worked out. The staff is extremely incompetent and staying here is not worth the stress.
Stayed 3 nights in Apr 2022