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MainStay Suites Raleigh - Cary

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Standard Room, 1 Queen Bed, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board
Desk, laptop workspace, blackout drapes, iron/ironing board
32-inch flat-screen TV with satellite channels, TV
Room, 1 Queen Bed, Accessible, Non Smoking (Accessible Tub) | Desk, laptop workspace, blackout drapes, iron/ironing board

Overview of MainStay Suites Raleigh - Cary

MainStay Suites Raleigh - Cary

2.5 star property

3.7/5 Good

Popular amenities

  • Free WiFi
  • Breakfast included
  • Parking included
  • Pet friendly
  • Air conditioning
  • Kitchen
Map
1020 Buck Jones Rd, Cary, NC, 27606

Explore the area

  • Popular LocationCary Towne Center4 min drive
  • Popular LocationWakeMed Soccer Park5 min drive
  • Popular LocationLake Johnson7 min drive
  • AirportRaleigh, NC (RDU-Raleigh - Durham Intl.)14 min drive

Room options

About this area

Cary

Located in Cary, MainStay Suites Raleigh - Cary is in a shopping district. Crossroads Plaza and Cary Towne Center are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Lake Johnson. Looking to enjoy an event or a game? See what's going on at WakeMed Soccer Park or Gov. James B. Hunt, Jr. Horse Complex. Guests appreciate the hotel's quiet location.

What's nearby

  • Cary Towne Center - 4 min drive
  • WakeMed Soccer Park - 5 min drive
  • Gov. James B. Hunt, Jr. Horse Complex - 6 min drive
  • Lake Johnson - 7 min drive
  • Dorton Arena - 11 min drive

Getting around

  • Cary Station - 9 min drive
  • Raleigh-Durham International Airport (RDU) - 14 min drive

Restaurants

  • Rey's Restaurant - 3 min walk
  • Pho Vietnam - 6 min walk
  • Thai Villa - 8 min walk
  • Gypsy Shiny DIner - 10 min walk
  • Cook Out - 15 min walk

About this property

MainStay Suites Raleigh - Cary

Hotel in a shopping district
You can look forward to free to-go breakfast, laundry facilities, and a 24-hour gym at MainStay Suites Raleigh - Cary. Stay connected with free in-room WiFi, and guests can find other amenities such as a 24-hour business center.
Other perks at this hotel include:
  • Free self parking
  • Smoke-free premises, barbecue grills, and coffee/tea in the lobby
  • A water dispenser, a 24-hour front desk, and luggage storage
  • Guest reviews say great things about the family-friendly amenities and quiet location
Room features
All guestrooms at MainStay Suites Raleigh - Cary include perks such as laptop-friendly workspaces and air conditioning, in addition to amenities like free WiFi. Guest reviews speak positively of the spacious rooms at the property.
More conveniences in all rooms include:
  • Bathrooms with shower/tub combinations and hair dryers
  • 32-inch flat-screen TVs with satellite channels
  • Wardrobes/closets, kitchenettes, and full-sized refrigerators/freezers

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available 6:00 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center

Family friendly

  • Free cribs/infant beds
  • Full-sized refrigerator
  • Kitchenette
  • Laundry facilities
  • Microwave

Conveniences

  • Elevator
  • Front-desk safe
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Housekeeping (weekly)
  • Laundry facilities
  • Luggage storage

Business services

  • 24-hour business center

Outdoors

  • BBQ grill(s)
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Heating (climate-controlled)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/tub combination
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dishwasher
  • Freezer
  • Ice maker
  • Kitchenette
  • Microwave
  • Paper towels
  • Refrigerator
  • Stovetop
  • Toaster

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Window screens

More properties to consider

See similar properties

Policies

Check-in

87% of travelers were happy with check-in
Check-in from 3:00 PM - anytime
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Minimum check-in age - 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 10 per pet, per night, plus a deposit of USD 50 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 per room (up to 75 lbs)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.00 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet deposit: USD 50 per stay
  • Pet fee: USD 10 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: USD 10.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)

Property is also known as

Hawthorn Suites Raleigh
Hawthorn Suites Wyndham Raleigh Aparthotel
Hawthorn Suites Wyndham Aparthotel Raleigh
Hawthorn Suites Wyndham Raleigh
Wyndham Raleigh
Hawthorn Suites Wyndham Raleigh/Cary Aparthotel Raleigh
Hawthorn Suites Wyndham Raleigh/Cary Aparthotel
Hawthorn Suites Wyndham Raleigh/Cary Raleigh
Hawthorn Suites Wyndham Raleigh/Cary
Hawthorn Suites by Wyndham Raleigh
Hawthorn Suites Wyndham Ralei

Frequently asked questions

Is MainStay Suites Raleigh - Cary pet-friendly?

Yes, MainStay Suites Raleigh - Cary allows dogs (limit 2 per room) with a maximum weight of up to 75 lbs per pet. There's a deposit of USD 50 per stay and a fee of USD 10 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at MainStay Suites Raleigh - Cary?

As of Sep 30, 2022, prices found for a 1-night stay for 2 adults at MainStay Suites Raleigh - Cary on Oct 17, 2022 start from $67.15, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at MainStay Suites Raleigh - Cary?

Self parking is free at this property.

What time is check-in at MainStay Suites Raleigh - Cary?

Check-in is from 3:00 PM - anytime. A fee applies for early check-in (amount may vary, subject to availability).

What time is check-out at MainStay Suites Raleigh - Cary?

Check-out is at noon. Late check-out is available for a fee (amount may vary, subject to availability).

Where is MainStay Suites Raleigh - Cary located?

Situated in a shopping district, this hotel is 1.1 mi (1.8 km) from Crossroads Plaza and within 3 mi (5 km) of Cary Towne Center and WakeMed Soccer Park. Dorton Arena and North Carolina State Fairgrounds are also within 3 mi (5 km).

Can I cancel my reservation for free at MainStay Suites Raleigh - Cary and receive a full refund?

Yes, MainStay Suites Raleigh - Cary offers free cancellation on select room rates, because flexibility matters! Please refer to MainStay Suites Raleigh - Cary cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

3.7

Good

Rating 5 - Excellent. 304 out of 1001 reviews
5 - Excellent 30%
Rating 4 - Good. 348 out of 1001 reviews
4 - Good 35%
Rating 3 - Okay. 166 out of 1001 reviews
3 - Okay 17%
Rating 2 - Poor. 111 out of 1001 reviews
2 - Poor 11%
Rating 1 - Terrible. 72 out of 1001 reviews
1 - Terrible 7%

3.8/5

Cleanliness

4.0/5

Staff & service

3.4/5

Amenities

3.7/5

Property conditions & facilities

2.9/5

Eco-friendliness

3/5 Okay

Brian
Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The hotel is old and dated. Carpet is very old and the walls need repainting.
Stayed 2 nights in Sep 2022

3/5 Okay

John
Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
It was in a nice area, but it was not clean. The bathroom faucet wasn’t connected to the sink. When it got dark the bugs came out.
Stayed 1 night in Sep 2022

1/5 Terrible

Charles
Traveled with partner
Disliked: Amenities, property conditions & facilities
I arrived for check in and waited 5-10 minutes because their computer was down. Finally got room key and headed to upstairs room only to find that it was already occupied. Elevator had horrific smell of an unknown substance that caused coughing and made it hard to breath. Desk clerk said there were no more rooms available. I asked for a refund and decided to drive home rather than hunt for another room. Horrible experience overall.
Stayed 1 night in Sep 2022

1/5 Terrible

JULIE
Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Our stay was horrible. Roaches in our room! There was a weird loud noise in our room that night and we couldn't sleep. We called down to the front desk and pretty much said there was nothing she could do. I had to drive 2 hrs back home at 5 am with hardly no sleep.
Stayed 1 night in Aug 2022

2/5 Poor

Yoko
Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Dirty stairs everywhere,smells So bad and No breakfast
Stayed 4 nights in Jul 2022

2/5 Poor

kathy
Disliked: Property conditions & facilities
Toilet ran nonstop with hot water..The floors stayed constantly wet, about fell a few timesIt took about 10 minutes for someone to show up at the front desk for check in
Stayed 1 night in Jul 2022

2/5 Poor

Amanda
Business traveler
Disliked: Cleanliness, property conditions & facilities
I had to change rooms because air conditioner was sometimey.Floor under unit was wet. The room I moved to had a dead cockroach on the floor by bed
Stayed 2 nights in Jul 2022

1/5 Terrible

Luther C Riley
Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Condition of the property was very poor
Stayed 4 nights in Jun 2022

5/5 Excellent

SONYA
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this hotel was pleasant except I was on the 2nd floor and could hear people from the 3rd floor whenever they walked. Other than that, everything was excellent and I will definitely stay here again!
Stayed 1 night in Jun 2022

2/5 Poor

Steve
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Wouldn’t stay here again. My room smelled like cigarettes. Two roaches were in my sink when I got back. Was not comfortable at all during my stay
Stayed 4 nights in Jun 2022