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The Carolina Inn, a Destination by Hyatt Hotel

Photo gallery for The Carolina Inn, a Destination by Hyatt Hotel

Exterior
Sports facility
Premium bedding, pillowtop beds, in-room safe, desk
Breakfast, lunch, dinner served; American cuisine
Free toiletries, hair dryer, bathrobes

Overview of The Carolina Inn, a Destination by Hyatt Hotel

The Carolina Inn, a Destination by Hyatt Hotel

4.5 star property
9.4 out of 10 Exceptional
9.4/10 Exceptional

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Breakfast available
  • Parking available
Map
211 Pittsboro Street, Chapel Hill, NC, 27516

Explore the area

  • Popular LocationMemorial Hall6 min walk
  • Popular LocationFranklin Street6 min walk
  • Popular LocationUNC Medical Center13 min walk
  • AirportRaleigh, NC (RDU-Raleigh - Durham Intl.)27 min drive

Room options

About this area

Chapel Hill

Located in Chapel Hill, The Carolina Inn, a Destination by Hyatt Hotel is in the city center. Memorial Hall and Ackland Art Museum are cultural highlights, and travelers looking to shop may want to visit Franklin Street. Looking to enjoy an event or a game? See what's going on at Kenan Stadium, or consider Dean Smith Center for a night out.

What's nearby

  • Memorial Hall - 6 min walk
  • Ackland Art Museum - 6 min walk
  • Franklin Street - 6 min walk
  • Morehead Planetarium - 10 min walk
  • UNC Medical Center - 13 min walk

Getting around

  • Durham Station - 28 min drive
  • Raleigh-Durham International Airport (RDU) - 27 min drive

Restaurants

  • Panera Bread - 8 min walk
  • Spicy 9 - 9 min walk
  • Sup Dogs - 7 min walk
  • Goodfellows - 9 min walk
  • He's Not Here - 7 min walk

About this property

The Carolina Inn, a Destination by Hyatt Hotel

4.5-star luxury hotel in the city center
Located close to Memorial Hall and Ackland Art Museum, The Carolina Inn, a Destination by Hyatt Hotel provides a terrace, dry cleaning/laundry services, and a bar. The onsite restaurant, Carolina Crossroads, features American cuisine and brunch. Stay connected with free in-room WiFi, and guests can find other amenities such as a 24-hour gym and a 24-hour business center.
You'll also enjoy perks such as:
  • Full breakfast (surcharge), a free area shuttle, and valet parking (surcharge)
  • An area shuttle, an electric car charging station, and express check-out
  • Luggage storage, express check-in, and wedding services
  • Guest reviews speak highly of the location
Room features
All 185 rooms include comforts such as premium bedding and laptop-compatible safes, as well as thoughtful touches like air conditioning and bathrobes. Guest reviews speak positively of the comfortable rooms at the property.
Extra conveniences in all rooms include:
  • Pillowtop mattresses and rollaway/extra beds (surcharge)
  • Bathrooms with tubs or showers and free toiletries
  • 32-inch LCD TVs with premium channels
  • Refrigerators, coffee/tea makers, and daily housekeeping

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Property is disinfected using an electrostatic sprayer
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of GBAC STAR (Hyatt)
Follows industry cleaning and disinfection practices of GBAC STAR Facility Accreditation (global expert)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, and dinner
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free area shuttle up to 5 mi
  • Self parking on site (USD 23 per night; includes in/out privileges)
  • Valet parking on site (USD 23 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee: USD 10–30 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Carolina Crossroads

Things to do

  • 24-hour gym
  • Piano

Family friendly

  • Free area shuttle
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • 14,000 square feet of conference space
  • 24-hour business center
  • 7 meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom available in select rooms
  • Assistive listening devices
  • Elevator
  • In-room accessibility available in select rooms
  • Roll-in shower available in select rooms
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom

Entertainment

  • 32-inch LCD TV with premium digital channels
  • iPod dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Similar properties

Policies

Check-in

Check-in from 4:00 PM - 6 AM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 20.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 10–30 per person
  • Self parking fee: USD 23 per night (in/out privileges)
  • Valet parking fee: USD 23 per night (in/out privileges)
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Carolina Destination Hotels Resorts
Carolina Inn Destination Hotels & Resorts
Carolina Resorts
Inn Destination Hotels & Resorts
Carolina Inn Destination Hotels Resorts
Inn Destination Hotels Resorts
Carolina Inn Destination Hotel
Inn Destination Hotel
The Carolina Inn Destination Hotels Resorts
Carolina Inn
The Carolina Inn a Destination by Hyatt Hotel
The Carolina Inn, a Destination by Hyatt Hotel Hotel
The Carolina Inn, a Destination by Hyatt Hotel Chapel Hill
The Carolina Inn, a Destination by Hyatt Hotel Hotel Chapel Hill

Frequently asked questions

Is The Carolina Inn, a Destination by Hyatt Hotel pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at The Carolina Inn, a Destination by Hyatt Hotel?

As of May 28, 2023, prices found for a 1-night stay for 2 adults at The Carolina Inn, a Destination by Hyatt Hotel on May 29, 2023 start from $249.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at The Carolina Inn, a Destination by Hyatt Hotel?

Self parking is available for USD 23 per night. Valet parking is available for USD 23 per night.

What time is check-in at The Carolina Inn, a Destination by Hyatt Hotel?

Check-in is from 4:00 PM - 6 AM. After-hours check-in is not available.

What time is check-out at The Carolina Inn, a Destination by Hyatt Hotel?

Check-out is at 11:00 AM.

Where is The Carolina Inn, a Destination by Hyatt Hotel located?

Located in the heart of Chapel Hill, this luxury hotel is within a 10-minute walk of University of North Carolina, Memorial Hall, and Ackland Art Museum. Franklin Street and Morehead Planetarium are also within 10 minutes.

Reviews

9.4

Exceptional

Rating 10 - Excellent. 810 out of 1001 reviews" "
" "10 - Excellent 81%
Rating 8 - Good. 141 out of 1001 reviews" "
" "8 - Good 14%
Rating 6 - Okay. 32 out of 1001 reviews" "
" "6 - Okay 3%
Rating 4 - Poor. 9 out of 1001 reviews" "
" "4 - Poor 1%
Rating 2 - Terrible. 9 out of 1001 reviews" "
" "2 - Terrible 1%

9.7/10

Cleanliness

9.5/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful hotel!
Stayed 1 night in May 2023

10/10 Excellent

Indu

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful staff and service
Stayed 1 night in May 2023

8/10 Good

thomas

Liked: Cleanliness
Stayed 1 night in Apr 2023

6/10 Okay

Ariel

Traveled with family and small children
General lack of customer service, inconsistent communication between the restaurant staff and hotel. We booked for Easter weekend and were not informed of brunch, when we found out about it and enquired we were told that it was fully committed. Upon check in I asked if we would be able to have brunch as hotel guests and was told to go talk to the restaurant. The restaurant gave us a vague answer that they would try to accommodate us. We came at 10am and asked for a table, they had no issue seating us and the restaurant was mostly empty until we left. Didn’t provide water or housekeeping services without being asked. Lack of amenities on property.
Stayed 3 nights in Apr 2023

10/10 Excellent

Maureen, Dover

Traveled with partner
Liked: Staff & service, property conditions & facilities
Beautiful and great location for events at UNC
Stayed 1 night in Apr 2023

10/10 Excellent

Kelly, Tipp City

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for visiting UNC and the restaurants on Franklin Street.
Stayed 2 nights in Apr 2023

8/10 Good

Matthew

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
all good.
Stayed 1 night in Apr 2023

10/10 Excellent

Vida

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing we did not like was that you can hear the noise from the rooms next door.
Stayed 1 night in Mar 2023

10/10 Excellent

LuAnn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel in Old Montréal and great location! Highly recommend!
Stayed 1 night in Mar 2023

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone has beennso helpful and the hotel is in pristine condition.
Stayed 1 night in Mar 2023