Property was beautiful! Very clean and smelled very pleasant when you walk into the hotel lobby. My disappointment came in when how quickly the other guy at the front desk said "no" to some things I had asked for. I made notes that it was my 28th anniversary weekend, so I asked for possibly a later checkout. He didn't even take a second to think about it, just said "no, we're sold out". Then, they explained parking which was a 7-8 min walk. It's 90 degrees outside and my wife and I are dressed to the "nines" and they want us to park at a nearby church and walk 7 min. My wife was wearing fancy shoes. Then they suggested that she stay in the lobby and park the car. I am well aware of that option as I've been married for 28 yrs, remember? What irritated me is that if you have an terrible parking situation, why not come up with a better solution since the room is costing close to $400/night? Speaking of the room, it was amazing, but I paid for a Deluxe King room and got barely a queen size bed. It was room 308 if you want to fact-check me. We have a king at home, so I know. I didn't say anything because I was so tired of being turned down for everything else, I just let it go, but sadly I would not consider staying there again. We stayed at the Virginian recently in Lynchburg and it was a completely different scene. It was cheaper and WAY better service. I'm not one to post these, but for this kind of money, at least try to make someone feel special.
