Not more than a 2 star
Posted Oct 24, 2016
We arrived (my father, my daughter and myself) and noticed that the hotel room was not as pictured. No bed skirts (allowing you to see that they don't clean under the beds), 1980s bedspread, mildew on the bathroom ceiling, a short hair on the bathroom sink, dirty and cracked caulking around the bathtub, and a sloppy, stretchy slipcover on the sitting chair.
I had to call the front desk twice; once at around 10:15 pm, the other time about 45 minutes later. We were in wing 7, so far away from the advertised party in the lounge. Kids running up and down the hall.
The breakfast was supposedly 7-11. We arrived at 9:30 and they were just putting out food warmers. Pastries were store bought and not fresh, we had to ask for some food items. Server was very kind and efficient.
The first morning we had housekeeping knock and ask if we needed towels. My father answered yes, which they apparently interpreted to mean "do not clean our room or pick up towels we've already used today". That day we left and toured around the area, coming back at around 5 to see our room had not been cleaned. I stopped by the front desk where I was told that housekeeping had recorded that we had asked our room not be cleaned. This was not the case. I asked the front desk employee ( I believe her name was Kayla) to have someone at least come pick up our dirty towels as we were heading out to dinner and a movie. After coming back at around 12 pm, towels were still there.
Do not recommend at all!