Ratings based on 835 Verified Reviews
4.0 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
Recommended
for Everyoneby A verified traveler from New york
Posted Jul 22, 2017
At first the room had many problems but the staff was very helpful and upgraded our room with no extra charge.
Recommended
for Everyoneby A verified traveler
Posted Jul 21, 2017
Staff was great and the room was clean! I would stay here again!
by A verified traveler from rehoboth delaware
Would not recommend
Posted Jul 10, 2017Our room was not clean. Bathroom smelled like mold and our room was infested with flies. Gross!
by A verified traveler
Employees family members should not be hanging out
Posted Jul 9, 2017Had to wait an extra hour to check in.. then an hour after being there.. one of the employees sisters swimming at the pool stole my husbands cell phone!! And definitely not the cleanest.. would not recommend
by A verified traveler
Posted Jul 9, 2017
The bathtub drain was clogged and the room had not been vacuumed. Maybe ok for a cheap night but not ok for over $200
by A verified traveler
Was expecting a better hotel
Posted Jul 9, 2017I was really excited to stay at this hotel. Russel the hotel staff was super nice, but our key cards would not work we had to walk to the room try the key then back to front desk to say it didn't work about 4 times. I upgraded my room thinking I was getting a bigger room but no they just cram the king bed and sofa bed in a tiny square room. Sofa bed had stains all over the cushions didn't even want my son to sleep on it. This hotel should be under 100.00 bucks a night. I will not be bringing my family there again at least not for over 50.00 bucks.
Recommended
for Everyoneby A verified traveler from Philadelphia
Great Place To Stay.
Posted Jul 7, 2017
Pros: Close proximity to beach, shopping, and restaurants. Hotel was clean with friendly staff. Beds were very comfortable.
Cons: Wider choice of breakfast offerings.
Location: Rehoboth Beach is close by as well as various Outlet Shopping Centers.
Friendly Staff, Relaxing Experience. The staff was willing to accommodate and knowledgeable with directions and suggestions about where to eat and shop.
by A verified traveler from Maryland
The most terrible hotel I've ever been
Posted Jul 4, 2017Have you ever been in the hotel room that was not cleaned at all? That's the one. When we came to the room, we noticed immediately how dirty it was, bath tub had black dirt on the bottom. When we opened the bed, we discovered that it was not changed - guess what we saw? Dirty q-tip with disguisting cotton swab (photo attached). The lady at the reception said nothing she can do, just to give us new sheets to change ourselves. Yes, we said to change them if we want! Manager Roger was extremely rude, tried to tell that he inspected the room by himself and it was clean, but stopped when I showed him pictires. You think he gave us a single word of apology? Nope, just his bad attitude! All he said to call Expedia and talk to them! The only good thing is that Expedia rep was wonderful, refunded money in few minutes, gave us 50$ discount for next booking without me asking for it and also said they will incpect the hotel themselves! Short summary: STAY AWAY!!!!
by A verified traveler
Posted Jul 1, 2017
Dirty, rude staff, everything seemed to be broken
by A verified traveler
Bugs
Posted Jun 30, 2017
Pros: The Staff was pleasant.
Cons: Cleanliness Get rid of "nubby" sheets
Location: Good location
Booked this hotel because the price was less than most, and the photos on line looked okay. Booked for three nights. Stayed one night, and woke up with a tick on my pajamas, and bites (I think fleas) on my back and side.
They allow dogs, and I think a dog slept in the bed before me.
The manager was very polite, and assured me I would get a refund from Expedia, which I did.