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Embassy Suites by Hilton Richmond

Photo gallery for Embassy Suites by Hilton Richmond

Exterior
Indoor pool
Family Suite, Multiple Beds (3 Rooms) | In-room safe, desk, laptop workspace, iron/ironing board
In-room safe, desk, laptop workspace, iron/ironing board
In-room safe, desk, laptop workspace, iron/ironing board

Overview of Embassy Suites by Hilton Richmond

Embassy Suites by Hilton Richmond

3.5 star property

8.4/10 Very Good

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Air conditioning
  • Restaurant
Map
2925 Emerywood Pkwy, Richmond, VA, 23294

Explore the area

  • Popular LocationHenrico Doctors' Hospital4 min drive
  • Popular LocationUniversity of Richmond8 min drive
  • Popular LocationLewis Ginter Botanical Garden10 min drive
  • AirportRichmond, VA (RIC-Richmond Intl.)22 min drive

Room options

About this area

Richmond

Located in Richmond, Embassy Suites by Hilton Richmond is in the business district and near a train station. Science Museum of Virginia and Virginia Museum of Fine Arts are cultural highlights, and some of the area's notable landmarks include White House of the Confederacy and St. John's Episcopal Church. River City Roll and Children's Museum of Richmond are also worth visiting.

What's nearby

  • Henrico Doctors' Hospital - 4 min drive
  • University of Richmond - 8 min drive
  • Carytown - 9 min drive
  • Lewis Ginter Botanical Garden - 10 min drive
  • Children's Museum of Richmond - 13 min drive

Getting around

  • Richmond Staples Mill Road Station - 4 min drive
  • Richmond Intl. Airport (RIC) - 22 min drive

Restaurants

  • Olive Garden - 7 min walk
  • Plaza Azteca - 19 min walk
  • Bellacino’s Restaurant - 3 min drive
  • Thai Diner - 3 min drive
  • Chadar Thai - 3 min drive

About this property

Embassy Suites by Hilton Richmond

3.5-star hotel in the business district
Located close to Lewis Ginter Botanical Garden, Embassy Suites by Hilton Richmond provides a free breakfast buffet, shopping on site, and dry cleaning/laundry services. The onsite restaurant, Atrium Bar and Grill, features international cuisine. Stay connected with free in-room WiFi, and guests can find other amenities such as car rentals on site and a bar.
Additional perks include:
  • An indoor pool
  • Free self parking
  • A free area shuttle, an area shuttle, and express check-out
  • Outdoor furniture, a ballroom, and a 24-hour front desk
  • Guest reviews say good things about the breakfast and helpful staff
Room features
All 225 rooms boast comforts such as wet bars and laptop-friendly workspaces, as well as thoughtful touches like air conditioning and separate sitting areas. Guests reviews give good marks for the clean rooms at the property.
Other conveniences in all rooms include:
  • Heating and fans
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Bathrooms with shower/tub combinations and free toiletries
  • 49-inch HDTVs with premium channels
  • Wardrobes/closets, separate sitting areas, and separate dining areas

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of CleanStay (Hilton)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-in and check-out

Safety measures

Masks are required at the property
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options
  • Free area shuttle up to 5 mi
  • Free train station pick-up shuttle

Food and drink

  • Free buffet breakfast available daily
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Atrium Bar and Grill

Things to do

  • Gym
  • Indoor pool
  • Shopping

Family friendly

  • Free area shuttle
  • Free crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Living room
  • Rollaway/extra bed (surcharge)
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Daily housekeeping
  • Dry cleaning/laundry service
  • Porter/bellhop

Business services

  • 12 meeting rooms
  • 24-hour business center
  • Computer station
  • Conference center

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • In-room accessibility (select rooms)
  • Phone accessibility kit
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Ballroom
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination

Entertainment

  • 49-inch LCD TV with premium cable channels
  • iPod dock
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Late-night room service
  • Microwave
  • Refrigerator
  • Separate dining area
  • Wet bar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Fan
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Living room
  • Phone
  • Safe
  • Separate sitting area

Similar properties

See similar properties

Policies

Check-in

Check-in from 4 PM - 2:00 AM
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 18 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Embassy Suites Commerce
Embassy Suites Commerce Hotel
Embassy Suites Commerce Hotel Richmond Center
Embassy Suites Richmond Commerce Center
Embassy Suites Richmond - The Commerce Hotel Richmond
Embassy Suites Richmond Commerce Center Hotel
Embassy Suites Commerce Center Hotel
Embassy Suites Commerce Center
Embassy Suites Hilton Richmond Hotel
Embassy Suites Hilton Richmond
Embassy Suites Richmond The Commerce Center
Embassy Suites by Hilton Richmond Hotel
Embassy Suites by Hilton Richmond Richmond
Embassy Suites by Hilton Richmond Hotel Richmond

Frequently asked questions

Does Embassy Suites by Hilton Richmond have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Embassy Suites by Hilton Richmond?

As of Feb 6, 2023, prices found for a 1-night stay for 2 adults at Embassy Suites by Hilton Richmond on Feb 12, 2023 start from $191.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Embassy Suites by Hilton Richmond pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Embassy Suites by Hilton Richmond?

Self parking is free at this property.

What time is check-in at Embassy Suites by Hilton Richmond?

Check-in is from 4 PM - 2:00 AM.

What time is check-out at Embassy Suites by Hilton Richmond?

Check-out is at noon.

Where is Embassy Suites by Hilton Richmond located?

Situated in the business district, this hotel is within 9 mi (15 km) of Lewis Ginter Botanical Garden, Science Museum of Virginia, and Children's Museum of Richmond. Virginia Museum of Fine Arts and Greater Richmond Convention Center are also within 9 mi (15 km).

Can I cancel my reservation for free at Embassy Suites by Hilton Richmond and receive a full refund?

Yes, Embassy Suites by Hilton Richmond offers free cancellation on select room rates, because flexibility matters! Please refer to Embassy Suites by Hilton Richmond cancellation policy on our site for more details about any exclusions or requirements.

Reviews

8.4

Very Good

Rating 10 - Excellent. 562 out of 1018 reviews" "
" "10 - Excellent 55%
Rating 8 - Good. 256 out of 1018 reviews" "
" "8 - Good 25%
Rating 6 - Okay. 107 out of 1018 reviews" "
" "6 - Okay 11%
Rating 4 - Poor. 57 out of 1018 reviews" "
" "4 - Poor 6%
Rating 2 - Terrible. 36 out of 1018 reviews" "
" "2 - Terrible 4%

8.7/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

SHALYTA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the door to the bedroom. I just the bathroom was on the other side of the bedroom door
Stayed 1 night in Feb 2023

8/10 Good

ELIZABETH, FOREST PARK

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Overall our stay was nice. Good customer service. Only disappointment is hotel needs to be updated! It has an old look & smell. Also, bathroom was very small.

8/10 Good

Kendra A.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was pleasant. The building was clean.
Stayed 1 night in Jan 2023

10/10 Excellent

Dawn

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this Embassy Suites!!
Stayed 1 night in Jan 2023

10/10 Excellent

Deirdre

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay wish I could’ve enjoyed happy hour. Never made it in time maybe next visit.
Stayed 2 nights in Jan 2023

6/10 Okay

Jonathan

I didn't like the food for the evening reception. It was nothing good to choose from. I ordered food and it took forever after paying 51.00 for 12 wings, fries and salmon. It was my birthday January 1 and I wasnt greeted as such. However, I enjoyed my stay somewhat

2/10 Terrible

mian

Traveled with family and small children
Disliked: Amenities, property conditions & facilities
Very disappointed dirty and very poor maintenance we took picture's of the rusty door ripped/ dirty wallpaper unfriendly breakfast staff short of food supplies we would never comeback or recommend this particular property. 😢
Stayed 2 nights in Dec 2022

8/10 Good

thomas

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Loud, bugs and it all needs a makeover. Cracked ceilings and water damage in room.
Stayed 1 night in Dec 2022

8/10 Good

Chris, Loudon

Traveled with family
Liked: Cleanliness, staff & service, amenities
Overall experience was very good. A big shout out to Carol in the Breakfast area. Wish all employees these enjoyed their job roles as much as she does! Made our holiday stay enjoyable. As for the hotel room (703) it was showing its age. Bathroom door needs replacement and bed linen cover was frayed. You could tell they have done several upgrades over the years by way of electronics and shower doors, etc. I will probably stay there again since the area around the property appears safe.
Stayed 3 nights in Nov 2022

10/10 Excellent

DeShayla

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 2 nights in Nov 2022