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Woodcliff Hotel and Spa

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Lobby
Indoor pool, seasonal outdoor pool, open 6 AM to 10 PM, sun loungers
Indoor pool, seasonal outdoor pool, open 6 AM to 10 PM, sun loungers
Premium bedding, down comforters, minibar, in-room safe
Premium bedding, down comforters, minibar, in-room safe

Overview of Woodcliff Hotel and Spa

VIP Access

Woodcliff Hotel and Spa

4 out of 5

4.4/5 Excellent

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
199 Woodcliff Dr, Fairport, NY, 14450

Explore the area

  • Popular LocationPowder Mills Park4 min drive
  • Popular LocationCasa Larga Vineyards4 min drive
  • Popular LocationEastview Mall4 min drive
  • AirportRochester, NY (ROC-Greater Rochester Intl.)22 min drive

Choose dates to view prices

About this area

Fairport

Located in Fairport, Woodcliff Hotel and Spa is in the business district. Wickham Farms and Park Avenue are local attractions and those in the mood for shopping can visit Eastview Mall and Pittsford Plaza. Bill Gray's Regional Iceplex and Veterans Memorial Park are also worth visiting. Take in the nearby slopes with downhill skiing and snowboarding, or check out other outdoor activities such as sledding and snowmobiling.
Visit our Fairport travel guideOpens in a new window
Map

What's nearby

  • Powder Mills Park - 4 min drive
  • Casa Larga Vineyards - 4 min drive
  • Valentown Museum - 4 min drive
  • Eastview Mall - 4 min drive
  • Colonial Belle Cruise Dock - 8 min drive

Getting around

  • Rochester Station - 17 min drive
  • Greater Rochester Intl. Airport (ROC) - 22 min drive

Restaurants

  • Horizons Restaurant — 1 min walk
  • Horizons — 4 min walk
  • The Distillery — 4 min drive
  • Champps — 4 min drive
  • Branca — 4 min drive

About this property

Woodcliff Hotel and Spa

4-star hotel with full-service spa and golf course
A full-service spa, a golf course, and a restaurant are available at this smoke-free hotel. Free WiFi in public areas, free valet parking, and a free area shuttle are also provided. Other amenities include an indoor pool, a health club, and a bar/lounge. All 236 rooms provide free WiFi and free wired Internet, flat-screen TVs with cable channels, and conveniences like refrigerators and coffee makers. Guests will also find MP3 docks, minibars, and room service. Housekeeping is available on request.
Woodcliff Hotel and Spa offers 236 accommodations with MP3 docking stations and minibars. Beds feature down comforters and premium bedding. 32-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathtubs or showers, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Microwaves and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

Guests can play rounds at the 9-hole golf course. An indoor pool, a seasonal outdoor pool, and a spa tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The Spa at Woodcliff has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including reflexology. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast and dinner
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered valet parking on site
  • Wheelchair-accessible parking and van parking available
  • Free area shuttle up to 2 mi
  • Limo/town car service

Food and drink

  • Full breakfast available for a fee daily 6:30 AM–11:00 AM: USD 6.95-14.95 per person
  • 1 restaurant and 1 coffee shop/café
  • 1 bar
  • Room service available

Things to do

  • 9 holes of golf
  • Cross-country skiing
  • Fitness center
  • Full-service spa
  • Hiking/biking trails
  • Indoor pool
  • Sauna
  • Seasonal outdoor pool
  • Snowshoeing
  • Spa tub

Family friendly

  • Free area shuttle
  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities
  • Microwave (on request)
  • Refrigerator
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Golf cart
  • Golf clubs
  • Golf pro shop
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Languages spoken

  • Arabic
  • Bulgarian
  • Chinese
  • English
  • French
  • Hindi
  • Russian
  • Spanish
  • Swahili
  • Ukrainian

Business services

  • 24-hour business center
  • Conference space (6035 square feet)
  • Meeting room

Outdoors

  • Garden
  • Pool sun loungers

Spa

  • 6 treatment rooms
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage - Swedish
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • Handrails in stairways
  • In-room accessibility (select rooms)
  • Phone accessibility kit
  • Pool hoist on site
  • Portable shower seat
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs available on site

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Cable channels
  • MP3 dock
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave (on request)
  • Minibar
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

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Policies

Check-in

Check-in from 4:00 PM - 2:00 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 6.95 and USD 14.95 per person (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, and debit cards; cash is not accepted
Safety features at this property include a smoke detector

We should mention

Pool access available from 6 AM to 10 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Woodcliff Fairport
Woodcliff Hotel
Woodcliff Hotel Fairport
Woodcliff
Lodge At Woodcliff
Hotel At Woodcliff
At Woodcliff Hotel
Woodcliff Hotel and Spa Hotel
Woodcliff Hotel and Spa Fairport
Woodcliff Hotel and Spa Hotel Fairport

Frequently asked questions

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 565 out of 979 reviews
5 - Excellent 58%
Rating 4 - Good. 280 out of 979 reviews
4 - Good 29%
Rating 3 - Okay. 79 out of 979 reviews
3 - Okay 8%
Rating 2 - Poor. 32 out of 979 reviews
2 - Poor 3%
Rating 1 - Terrible. 23 out of 979 reviews
1 - Terrible 2%

4.6/5

Cleanliness

4.4/5

Staff & service

4.2/5

Amenities

4.4/5

Property conditions & facilities
Write a review

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and very nice room. Grounds were beautiful, check in was quick and check out was easy.
Stayed 1 night in Sep 2021

2/5 Poor

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
We booked 2 rooms checkin went fine for one. The other was a nightmare and they blamed you.
Stayed 1 night in Sep 2021

2/5 Poor

Disliked: Cleanliness, amenities, property conditions & facilities
This property is over the hill. Rooms are dated with tattered carpets and stained floors. Hallways don't appear to have been vacuumed in days with debris, boxes and room service trays dotting the hallway. Parking lot was the first clue with garbage bins w/dirty and broken tops. Revolving entry door had pieces of rubber hanging that once served as seals. Don't get me started on state of the stairways. Overall, ant Hampton Inn will clean this place's clock.
Stayed 4 nights in Aug 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great views from this hotel. Very convenient location minutes from the colleges. Beautiful grounds. Slightly dated but very clean. Good restaurant and bar on sight. Staff was very friendly and helpful.
Stayed 2 nights in Aug 2021

3/5 Okay

Traveled with family
Liked: Cleanliness
Disliked: Amenities
The property was beautiful, however, due to covid, there is no room service, the hot tub was down, we couldn't use the pool because we were told they just "shocked it". If you want to just hang out in your room, this could work, but for us, it was a flop.
Stayed 1 night in Aug 2021