1/5 Terrible
Elizabeth
Traveled with family
May 23, 2022
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Driving up to the property, I first noticed the pool area in total disrepair. Garbage and filthy furniture surrounding the algae filled water. The front doors were propped open with electrical cords snaking out. The flooring was ripped out of the lobby and a crew was placing tile directly in front of only entrance. Dust and fly insects filled the air. I checked in, giving the place the benefit of the doubt, and headed to to elevator. The first floor reeked of smoke, cigarette and marijuana. I went to the 3rd floor and the smoke stench was worse. The room was filthy. Stains on the floors, the walls, and the bedding. The bathroom sink was covered in black mold, as was the tub. I called the front desk, requesting another room. The attendant was very accommodating. She sent me to another room. This room appeared slightly cleaner, however, I was staying with my sister and needed 2 queen beds. This one only has a single king bed. I again called the front desk, and the attendant sent us to another room. It was just as dirty as the first room, and smelled like mildew and mold. And the A/C didn’t work. At this point, I went downstairs, and requested a refund. The attendant apologized and refunded the charges. My sister and I were able to find another hotel.
Stayed 1 night in May 2022