Cleveland Thermal Motel

Photo gallery for Cleveland Thermal Motel

Featured Image
Outdoor pool
Outdoor pool
Outdoor pool
Desk, iron/ironing board, cribs/infant beds, free WiFi

Overview of Cleveland Thermal Motel

Cleveland Thermal Motel

3 out of 5

4.3/5 Excellent

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Kitchen
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment
113-119 Lake Road, Rotorua, Bay of Plenty, 3010

Explore the area

  • Popular LocationRotorua Hospital9 min walk
  • Popular LocationKuirau Park11 min walk
  • Popular LocationTama-te-Kapua Meeting House11 min walk
  • AirportRotorua (ROT-Rotorua Regional)12 min drive

Choose dates to view prices

About this area

Rotorua

Cleveland Thermal Motel is located in Rotorua. Government Gardens Golf and Volcanic Hills Winery are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Skyline Rotorua and Rainbow Springs Kiwi Wildlife Park. Looking to enjoy an event or a game while in town? See what's going on at Ogo, or consider a night out at Matariki Hangi & Maori Cultural Performance.

What's nearby

  • Rotorua Hospital - 9 min walk
  • St. Faith's Anglican Church - 11 min walk
  • Kuirau Park - 11 min walk
  • Tama-te-Kapua Meeting House - 11 min walk
  • Matariki Hangi & Maori Cultural Performance - 15 min walk

Restaurants

  • Terrace kitchen — 14 min walk
  • Picnic Cafe — 17 min walk
  • Brew — 17 min walk
  • Atticus Finch — 17 min walk
  • Wholly Smoked — 17 min walk

Getting around

  • Rotorua (ROT-Rotorua Regional) - 12 min drive

About this property

Cleveland Thermal Motel

3-star motel in the heart of Koutu
Cleveland Thermal Motel provides amenities like free WiFi and a hot tub. For some rest and relaxation, visit the 2 hot springs.
You'll also enjoy perks such as:
  • An outdoor pool
  • Free self parking
  • Breakfast (surcharge), a pool, and hot springs on site
  • Barbecue grills, a garden, and tour/ticket assistance
  • Guest reviews speak highly of the overall value
Room features
All guestrooms at Cleveland Thermal Motel offer comforts such as air conditioning, in addition to amenities like free WiFi.
Other amenities include:
  • Bathrooms with showers and hair dryers
  • 42-inch flat-screen TVs with digital channels
  • Kitchens, refrigerators, and microwaves

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Social distancing measures in place

Safety measures

Masks and gloves available
Masks are required at the property
Hand sanitizer provided
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete COVID-19 vaccination at least 7 days prior to check-in
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Continental breakfast available for a fee daily 7:00 AM–10:00 AM: NZD 15 for adults and NZD 15 for children

Things to do

  • Hot springs
  • Outdoor pool
  • Playground
  • Spa tub

Family friendly

  • Cribs/infant beds (surcharge)
  • Kitchen
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Playground
  • Refrigerator

Conveniences

  • No elevators

Guest services

  • Daily housekeeping
  • Dry cleaning service
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • English
  • Hindi
  • Indonesian
  • Malay

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area
  • Terrace

Spa

  • 2 hot springs
  • Hot springs open from 7:00 AM - 9:00 PM
  • Hot springs water temperature (Fahrenheit) - 104

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Cribs/infant beds (surcharge)
  • Heating (climate-controlled)

Bathroom

  • Hair dryer
  • Shower
  • Towels

Entertainment

  • 42-inch flat-screen TV
  • Digital channels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Electric kettle
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Desk
  • Iron/ironing board
  • Local maps

Similar properties

See similar properties

Policies

Check-in

Check-in from 2 PM - 8 PM
Late check-in subject to availability
Late check-in fee: NZD 30 for check-in between 8:00 PM and 10:00 PM
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 8 AM - 8 PM
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete COVID-19 vaccination at least 7 days prior to check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for NZD 15 per day

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for continental breakfast: NZD 15 for adults and NZD 15 for children (approximately)
  • Late check-in fee: NZD 30 for check-in between 8:00 PM and 10:00 PM
  • Crib (infant bed) fee: NZD 15 per day
  • Credit card charges are subject to a surcharge of 2.00 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

Pool access available from 7:00 AM to 10:00 PM
Hot springs access available from 7:00 AM to 9:00 PM

National rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Cleveland Thermal Motel Rotorua
Econo Lodge Cleveland Hotel
Econo Lodge Cleveland Hotel Rotorua
Econo Lodge Cleveland Rotorua
Cleveland Hotel Rotorua
Cleveland Motel Rotorua
Cleveland Thermal Resort Rotorua
Cleveland Thermal Rotorua
Cleveland Thermal Resort
Cleveland Thermal Motel Motel
Cleveland Thermal Motel Rotorua
Cleveland Thermal Motel Motel Rotorua

Frequently asked questions

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 145 out of 296 reviews
5 - Excellent 49%
Rating 4 - Good. 116 out of 296 reviews
4 - Good 39%
Rating 3 - Okay. 26 out of 296 reviews
3 - Okay 9%
Rating 2 - Poor. 7 out of 296 reviews
2 - Poor 2%
Rating 1 - Terrible. 2 out of 296 reviews
1 - Terrible 1%

4.4/5

Cleanliness

4.6/5

Staff & service

4.4/5

Amenities

4.0/5

Property conditions & facilities

4/5 Good

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were upgraded to anothercroom that was available.. it had a newer kitchen
Stayed 1 night in Sep 2021

5/5 Excellent

Stayed 1 night in Aug 2021

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The friendly welcome on arrival with a tour to the mineral pool n on site orientation.
Stayed 1 night in Aug 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely clean room, had everything we needed and more! The pool was amazing, staff were super friendly, and we were close to everything!
Stayed 3 nights in Jul 2021

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice easy access to motel unit. Heated outdoor pool, close to town. Friendly staff. Warm, comfy beds. Good for families
Stayed 2 nights in Jul 2021