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Jet Park Hotel Rotorua

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Primary image
Outdoor pool, open 8:00 AM to 8:00 PM, sun loungers
Outdoor pool, open 8:00 AM to 8:00 PM, sun loungers
Standard Double Room | In-room safe, iron/ironing board, free cribs/infant beds, free WiFi
Standard Double Room | In-room safe, iron/ironing board, free cribs/infant beds, free WiFi

Overview of Jet Park Hotel Rotorua

VIP Access

Jet Park Hotel Rotorua

4.0 star property

4.3/5 Excellent

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Pet friendly
  • Restaurant
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment
Map
237 Fenton Street, Corner Victoria Street, Rotorua, 3010

Explore the area

  • Popular LocationRotorua Central Mall6 min walk
  • Popular LocationTamaki Maori Village9 min walk
  • Popular LocationPolynesian Spa10 min walk
  • AirportRotorua (ROT-Rotorua Regional)9 min drive

VIP Access

Every VIP Access stay receives consistently high guest reviews and is hand-selected for quality.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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About this area

Rotorua

Located near the boardwalk, Jet Park Hotel Rotorua is in Fenton Street, a neighborhood in Rotorua with great shopping. Tamaki Maori Village and Sir Howard Morrison Performing Arts Centre are cultural highlights, and some of the area's landmarks include Whakarewarewa: The Living Maori Village and Tama-te-Kapua Meeting House. Consider Matariki Hangi & Maori Cultural Performance for a night out or Skyline Rotorua if you're traveling with kids. Rafting and boat tours offer great chances to get out on the surrounding water, or you can seek out an adventure with horse riding and hiking/biking trails nearby. Guests love the hotel's location for the sightseeing.
Visit our Rotorua travel guideOpens in a new window
Map

What's nearby

  • Rotorua Central Mall - 6 min walk
  • Tamaki Maori Village - 9 min walk
  • Polynesian Spa - 10 min walk
  • Rotorua Night Market - 11 min walk
  • Government Gardens - 14 min walk

Getting around

  • Rotorua (ROT-Rotorua Regional) - 9 min drive

Restaurants

  • Oppies Fish & Chips - 3 min walk
  • Urbano Bistro - 8 min walk
  • Capers Epicuran - 8 min walk
  • Yamato Japanese Restaurant - 8 min walk
  • Zippy Central - 11 min walk

About this property

Jet Park Hotel Rotorua

Family-friendly Rotorua hotel in Fenton Street with free parking
Along with an outdoor pool, this smoke-free hotel has a restaurant and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour business center, a coffee shop/cafe, and a spa tub are onsite.
Jet Park Hotel Rotorua offers 63 accommodations with espresso makers and safes. A pillow menu is available. 40-inch LED televisions come with satellite channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Rooms have partially open bathrooms. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers and phones. Additionally, rooms include irons/ironing boards and portable fans. Housekeeping is provided daily.

An outdoor pool and a spa tub are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Awards and affiliations

Green / Sustainable Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Afrikaans, English, Filipino, Hindi

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Continental breakfast available for a fee daily 6:30 AM–10:00 AM: NZD 20 for adults and NZD 20 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Restaurants on site

  • Te Puru

Things to do

  • Outdoor pool
  • Playground
  • Spa tub

Family friendly

  • Children's games
  • Children's toys
  • Free cribs/infant beds
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Pool gate
  • Refrigerator

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • Garden
  • Picnic area
  • Pool sun loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking

More

  • Fireplace in lobby
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Free cribs/infant beds
  • Pillow menu
  • Portable fan

Bathroom

  • Bathroom (partially open)
  • Bathtub or shower
  • Free toiletries
  • Hair dryer

Entertainment

  • 40-inch LED TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Refrigerator

More

  • Connecting rooms available
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Safe

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Hotel
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4 star
4 star
Business friendly
Business friendly
Hot tub
Hot tub
Guest rating 4+
Guest rating 4+
Free WiFi
Free WiFi

Policies

Check-in

Check-in from 2 PM - anytime
Early check-in subject to availability
Early check-in fee: NZD 20
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
Late check-out fee: NZD 20
Express check-out

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of NZD 50 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 per room
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: NZD 20 for adults and NZD 20 for children (approximately)
  • Pet fee: NZD 50 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in fee: NZD 20 (subject to availability)
  • Late check-out fee: NZD 20 (subject to availability)
  • Credit card charges are subject to a surcharge of 2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

The seasonal pool will be open from January to December
Pool access available from 8:00 AM to 8:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section); guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation

National rating

Qualmark® assigns an official star rating for accommodations in New Zealand. This Hotel property is rated 4 stars.
Official New Zealand Rating provided by Qualmark®

Property is also known as

Quality Fenton
Quality Fenton Rotorua
Quality Inn Fenton
Quality Inn Fenton Rotorua
Quality Inn On Fenton Hotel Rotorua
Rotorua Ventura Hotel
Ventura Hotel Rotorua
Jet Park Hotel Rotorua
Jet Park Rotorua
Jet Park Hotel Rotorua Hotel
Jet Park Hotel Rotorua Rotorua
Jet Park Hotel Rotorua Hotel Rotorua

Frequently asked questions

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 477 out of 1000 reviews
5 - Excellent 48%
Rating 4 - Good. 408 out of 1000 reviews
4 - Good 41%
Rating 3 - Okay. 87 out of 1000 reviews
3 - Okay 9%
Rating 2 - Poor. 19 out of 1000 reviews
2 - Poor 2%
Rating 1 - Terrible. 9 out of 1000 reviews
1 - Terrible 1%

4.4/5

Cleanliness

4.6/5

Staff & service

4.2/5

Amenities

4.2/5

Property conditions & facilities

4.1/5

Eco-friendliness
Write a review

4/5 Good

Business traveler, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pet-friendly with lots of well thought-through touches such as provided dog bowls, a sleeping cushion, tile floors and a welcome gift. Room was large and comfy.
Stayed 1 night in Aug 2022

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is a bit dated (although worth noting they were in the middle of an upgrade whilst I was there) however it is a lovely place to stay with great access to all parts of Rotorua
Stayed 3 nights in Aug 2022

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The sense or feeling of competent courteous over the top commitment to customer service
Stayed 4 nights in Jun 2022

3/5 Okay

Traveled with family and small children
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Heat pump not working for the price paid
Stayed 2 nights in May 2022

3/5 Okay

Traveled with group
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in May 2022