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Rotorua Citizens Club

2.5 star property
Hotel with free parking, near Polynesian Spa

Choose dates to view prices

Photo gallery for Rotorua Citizens Club

Standard Double or Twin Room, 1 Bedroom, Non Smoking (Twin Room-Queen) | Soundproofing, free WiFi, bed sheets - Rotorua Citizens Club (Rotorua)
View from room - Rotorua Citizens Club (Rotorua)
Coffee and/or coffee maker - Rotorua Citizens Club (Rotorua)
Front of property - Rotorua Citizens Club (Rotorua)
Staircase - Rotorua Citizens Club (Rotorua)
Located near Polynesian Spa, Rotorua Citizens Club hosts a daily manager's reception where guests connect with staff. The property offers free in-room WiFi, while the on-site restaurant serves lunch and dinner for those who prefer dining without leaving the premises.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Laundry
  • Housekeeping

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Family Room, Non Smoking (Twin-Family)

Soundproofing, free WiFi, bed sheets

Family Room, Non Smoking (Twin-Family)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Heating
Refrigerator
TV
Private bathroom
Coffee/tea maker
Cable channels
Daily housekeeping
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Standard Room, Non Smoking (Twin-Four Singles)

Standard Room, Non Smoking (Twin-Four Singles) | Soundproofing, free WiFi, bed sheets

Standard Room, Non Smoking (Twin-Four Singles)

8.0 out of 10
Very good
(6 reviews)

Highlights

Soundproofed
Heating
Refrigerator
TV
Private bathroom
Coffee/tea maker
Cable channels
Daily housekeeping
  • Sleeps 4
  • 4 Twin Beds

View all photos for Standard Room, Non Smoking (Single)

Coffee and/or coffee maker

Standard Room, Non Smoking (Single)

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Heating
Refrigerator
TV
Private bathroom
Coffee/tea maker
Cable channels
Daily housekeeping
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double or Twin Room, 1 Bedroom, Non Smoking (Twin Room-Queen)

Standard Double or Twin Room, 1 Bedroom, Non Smoking (Twin Room-Queen) | Soundproofing, free WiFi, bed sheets

Standard Double or Twin Room, 1 Bedroom, Non Smoking (Twin Room-Queen)

Highlights

Soundproofed
Heating
Refrigerator
TV
Private bathroom
Coffee/tea maker
Cable channels
Daily housekeeping
  • Sleeps 2
  • 2 Double Beds OR 2 Queen Beds

View all photos for Standard Studio, Non Smoking

Soundproofing, free WiFi, bed sheets

Standard Studio, Non Smoking

8.4 out of 10
Very good
(15 reviews)

Highlights

Soundproofed
Heating
Refrigerator
TV
Private bathroom
Coffee/tea maker
Cable channels
Daily housekeeping
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, Non Smoking, Shared Bathroom (Twin-Single)

Coffee and/or coffee maker

Standard Room, Non Smoking, Shared Bathroom (Twin-Single)

Highlights

Soundproofed
Heating
Refrigerator
TV
Coffee/tea maker
Cable channels
Daily housekeeping
  • Sleeps 2
  • 2 Twin Beds
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About the neighborhood

Map
1146 Rangiuru Street, Rotorua, 3010

What's nearby

  • Eat Street - 2 min walk - 0.1 miles
  • Rotorua Night Market - 3 min walk - 0.2 miles
  • Tamaki Maori Village - 6 min walk - 0.4 miles
  • Rotorua Central Mall - 10 min walk - 0.6 miles
  • Polynesian Spa - 11 min walk - 0.6 miles

Getting around

  • Rotorua (ROT-Rotorua Regional) - 13 min drive

Restaurants

  • ‪Poco Tapas And Wine - ‬1 min walk
  • ‪Capizzi Pizzeria - ‬4 min walk
  • ‪Pig & Whistle - ‬3 min walk
  • ‪Brew | Craft Beer Pub - ‬3 min walk
  • ‪The Fainting Goat - ‬2 min walk

About this property

Rotorua Citizens Club

Hotel near Polynesian Spa
A free daily manager's reception, laundry facilities, and a bar are just a few of the amenities provided at Rotorua Citizens Club. The on-site restaurant, Rotorua Citizens Club, offers lunch and dinner. Stay connected with free in-room WiFi.
Additional perks include:
  • Free self parking
  • An elevator, smoke-free premises, and ATM/banking services
  • A billiards/pool table and a banquet hall
Room features
All guestrooms at Rotorua Citizens Club include comforts such as free WiFi and sound-insulated walls.
More amenities include:
  • TVs with cable channels
  • Refrigerators, coffee/tea makers, and heating

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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • A bar/lounge
  • A restaurant
  • Free daily manager's reception
  • Hosted evening meal available on weekdays for a fee of NZD 25

Restaurants on site

  • Rotorua Citizens Club

Things to do

  • Billiards/pool table

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • ATM
  • Laundry facilities
  • Limited-hour front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Heating
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 10 PM
Early check-in subject to availability
Early check-in fee: NZD 20.00
Late check-in subject to availability
Late check-in fee: NZD 20.00 for check-in between 10:30 AM and 12:30 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: NZD 20.00

Special check-in instructions

The front desk is open daily from 9:00 AM - 10 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

This property is closed from October 27 2025 to October 28 2025 (dates subject to change).

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for NZD 20.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Early check-in fee: NZD 20.00 (subject to availability)
  • Late check-in fee: NZD 20.00 for check-in between 10:30 AM and 12:30 PM
  • Late check-out fee: NZD 20.00 (subject to availability)
  • Rollaway bed fee: NZD 20.0 per night
  • Hosted evening meal: NZD 25.00

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Rotorua Citizens Club Hotel
Citizens Club Hotel
Rotorua Citizens Club
Rotorua Citizens Club Hotel
Rotorua Citizens Club Rotorua
Rotorua Citizens Club Hotel Rotorua

Frequently asked questions

Is Rotorua Citizens Club pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Rotorua Citizens Club?

As of Nov 1, 2025, prices found for a 1-night stay for 2 adults at Rotorua Citizens Club on Dec 2, 2025 start from $59.73, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Rotorua Citizens Club?

Self parking is free at this property.

What time is check-in at Rotorua Citizens Club?

Check-in start time: 2 PM; Check-in end time: 10 PM. Early check-in is available for a fee of NZD 20.00 (subject to availability). Late check-in is available from 10:30 AM– 12:30 PM for a fee of NZD 20.00.

What time is check-out at Rotorua Citizens Club?

Check-out is at 10 AM. Late check-out is available for NZD 20.00 (subject to availability).

Where is Rotorua Citizens Club located?

Located in Inner City, this hotel is within a 15-minute walk of Eat Street and Polynesian Spa. Kuirau Park and Rotorua Night Market are also within 5 minutes.

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Rotorua Citizens Club Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 203 out of 570 reviews
Rating 8 - Good. 242 out of 570 reviews
Rating 6 - Okay. 79 out of 570 reviews
Rating 4 - Poor. 25 out of 570 reviews
Rating 2 - Terrible. 21 out of 570 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Sharlene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a great stay and needs met.
Stayed 1 night in Oct 2025

8/10 Good

Stevie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love how close to eat street they were. Can smell the street from here. Convenient for our needs. Comfy clean bedding
Stayed 2 nights in Apr 2025

10/10 Excellent

S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet. Good security. Very good restaurant
Stayed 2 nights in Jan 2025

6/10 Okay

Josephine

average
Stayed 1 night in Apr 2025

10/10 Excellent

Dianne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its uniqueness to us was it is just 5 minutes away from The start line of the Rotorua Marathon. Our meal on the evening was fantastic. My steak. Compliments to the chef was perfect. 10 out of 10. As was my daught n laws lamb shank. Her favourite just fell off the bone. Great service. Lovely comfortable room. All in all a fabulous place to stay. Definetly recomend to our friends. Cheers. Dianne Hustler
Stayed 1 night in May 2025

10/10 Excellent

Tanea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I just love the convenience of when your hungry can walk down to the club restaurant and have a kai have a few drinks at the bar if you want. The location of in the middle of town. how clean, safe access in and out of the upstairs to our rooms. all the necessities you need for a night or two. This is our go to place when staying in Rotas
Stayed 1 night in Jan 2024

6/10 Okay

Janet

Liked: Cleanliness
This is on top of a private club so expect late noise. Also the rooms need to be cleaner
Stayed 3 nights in May 2024

6/10 Okay

Allan

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
We only had one problem and that was the heat, there was no air conditioning. Two fans in a room of seven and one of the fans was broken and wouldn't stand on its own. Everyone had to sleep on top of the blankets.
Stayed 3 nights in Feb 2025

4/10 Poor

Joshua

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Building had a strong chemical smell

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

A bizarre experience

Another guest and I arrived at the same time to a sign on the locked door giving us a phone number to call. Several minutes later someone drove up to let us in. The beds had clean sheets. There was a kettle and coffee packets. There were used towels hanging in the closet, an old beer in the nonworking refrigerator, thick dust on the fan. I was told to use the men's bathroom which had part of the ceiling falling down and streaks of water damage. Its ok, she said, there's no one else here. Truly, the other guest and I were the only humans in the building. No staff, no security, no front desk, not one employee in the building, and no telephone in the room. This place shouldn't even be allowed to offer rooms to the public.
Stayed 2 nights in Apr 2025

6/10 Okay

mark

Liked: Staff & service
I like the location and the people staffing unfortunately I did not like fluorescent lighting no desk lamps an additional PowerPoint might have been helpful unfortunately our fridge didn't work and our ceiling fan didn't work either. was staying for one evening wasn't too much of an inconvenience I would probably stay here again it has everything you need without the extreme costs thank you
Stayed 1 night in Jan 2024

2/10 Terrible

Anita

Disliked: Cleanliness, staff & service, property conditions & facilities
Rude lady said there is no one working
Stayed 1 night in Feb 2024

4/10 Poor

Kayla

Liked: Staff & service
Disliked: Cleanliness, amenities
Basic accommodation. Shower wasn't cleaned from previous stayers and overall was not as clean as I would expect. When room service came after the first night they left the room door wide open with all our belongings inside. We were out the whole day so not pleased when we got back to see that.
Stayed 2 nights in Jan 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Real liked that everything was clean and tidy the staff went the xtra mile with everything that they could do for us would have liked a microwave in the room cos although we ate all our meals except for breakfast the doggy bags we ended up with after our meals and took up to our rooms were eaten cold for breakfast as there was no oven or microwave iwe feel that having a microwave in the rooms would not take away the use of the dining room meals as they are good value for money and serve the most excellent meals there and their variety of meals on their menus was huge and reasonably priced not too mention the service from the chef and his assistants which was absolutely brilliant will continue going to and staying there when we are in Rotorua best place,ever
Stayed 2 nights in Nov 2023

6/10 Okay

Mariana

Liked: Cleanliness, staff & service
The room was ok for our purpose of somewhere to sleep although the price for it i believe is a little high. The room was very cold and it took a few hours to warm it up with the little heater that is available.
Stayed 1 night in Jul 2025

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s great location But noisy at night
Stayed 2 nights in May 2025

6/10 Okay

Carolyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We checked in and were delighted with the welcome and the show around. We were told of all the things available with our room and where to park and shown the entry and swipe and keys explained. We went our for a walk around Rotorua and enjoyed the closeness of everything we needed. Autumn colours out and looking very pretty. Nice and clean where we walked. Headed back to our room and had a rest and decided to have an early shower. Alas no towels. Went to the office at 8.30 and no staff around so no towels. It was the only thing we could fault. So my suggestion is check for towels before you head out. Thoroughly enjoyed our time in Rotorua and your club. Thank you
Stayed 1 night in Mar 2025

6/10 Okay

M

Liked: Staff & service

Good stay

It was fine , value for money , Ground floor Pub was nice with live music that was the highlight , staff is friendly
Stayed 1 night in Mar 2025

6/10 Okay

Hanspeter

Liked: Cleanliness
Disliked: Staff & service

Difficulty to find check-in

Arriving later, I had troubles to find the right entrance - the bar of the club is not for public, you must know where to go. Finally I found it … Room small and with no fringe, but ok. Wifi poor.
Stayed 2 nights in Mar 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super convenient to restaurants, shopping, and parks. Able to go out for runs and walks with the kids. Great price for a great location!
Stayed 1 night in Mar 2025

8/10 Good

Donald

Liked: Cleanliness, staff & service, property conditions & facilities
It was unfortunate that the access to the accommodation on the Sunday evening on which we were arriving was to shut at 7:30pm- fortunately someone phoned us to advise of this! On the following Friday evening the music entertainment kept us awake until 11.15p.m. Apart from the above we were quite happy with the accommodation.
Stayed 1 night in Mar 2025

6/10 Okay

Lorenza

Disliked: Cleanliness, staff & service, property conditions & facilities
Albergo senzA pretese , un po' datato ideale per spendere poco e starci una notte
Stayed 1 night in Mar 2025

10/10 Excellent

Bernadette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great bunch of people that work there and club members were very welcoming. We had lots planned in Rotorua and was great for a cheap bed for the night.
Stayed 4 nights in Mar 2025

6/10 Okay

Rochelle

It is a cosy warm pl to stay
Stayed 1 night in Feb 2025

10/10 Excellent

Marlene

Liked: Cleanliness, property conditions & facilities, room comfort

club for the locals ,welcoming to the traveler

Very relaxed comfortable place Easy walk to great resturants, the bus and tourist info headquarters.
Stayed 3 nights in Feb 2025