Book Runswick Bay Bed & Breakfast

"We stay here regularly whilst visiting family. I love it because everyone is very friendly, the beds are super comfy and there is a bath in the bathroom. It's walking distance into town even after a few drinks in the very reasonably priced bar! It's dog friendly too. Big carpark and surprisingly quiet after the bar closes. Usually football on the TV in the bar which keeps my husband happy (depending on play...) 😅 The Highfield is always our first choice when planning to come to Boro."

"Lovely spa stay. Rooms clean and well kept. 2 restaurants, both a bit pricy for the quality of the food. Food was good, but not so good I'd be back for the food alone at that price. Spa treatments were excellent, but again definitely on the higher side. If you don't book directly with the hotel they add an extra £45 per person to use the spa for 2 hours!! It is a great place, but unfortunately I feel like they're trying to claim back the money they have invested into the hotel too hard and too quickly. It's a bit obvious with the high price points and extra charges which makes it all a little less appealing for me to return. Also if i'm paying £18 for a cocktail, I don't expect the bartender to tell me he has never made a margarita before!"

"Great location. Lovely friendly staff and gorgeous food "

"Beautifully decorated, wonderful location! Will return!"

"The room was beautiful and clean, beds were very comfy and thoughtfully laid out for a family with 2 small children. Further, our little girl experienced some sickness during the evening and the beautiful lady on reception was so helpful and understanding bringing us new bedding and a jug of water. Will definitely stay again!"

"This place has excellent food and the staff are very approachable The view from the hotel has to be one of the best in the uk "

"There is no Spa/lux feel to this hotel; as you walk in, the reception area is just in the way between the eating area and the bar. the staff are really lovely. The room smelled a bit of damp, the bathroom was so tiny you could barely turn round/get to the loo and it all needed a deep clean. Bed was comfy. There was no soundproofing I could hear the tv in the next room - it was like it was in my room. All old fashioned and not in a ‘faded glamour’ way. Needs a refurb. So disappointing for the wonderful cliff side location"

"Wonderful, beautiful room excellent surroundings, welcoming staff and an upgraded to top it off, many thanks."

"Check in poor & disorganised. Key hadn’t been coded properly so we couldn’t enter room. Booked a table for 8pm in restaurant & sat at the same table for afternoon drinks, we knew this as it had our name on the reservation & time of booking, I even took a photo & sent it to my daughter. Came into the bar & my husband pointed out that 4 people were sat at our table eating a meal & went on to look at menu again. I mentioned this to bar lady & she said they will be finished by 8pm, I said I think not as looking at dessert menu. I went across & very politely said we had the table booked from 8pm, are you aware, lady at table said no. I said no worries & returned to bar. I spoke to the man behind the bar, Alex, & he said he had other tables. I explained that we would like the table allocated to us earlier on that we had seen. The bar lady then started speaking & when I replied she said she was serving another customer when in fact she was not I pointed out that she was warming milk in a jug, she said yes for another customer having coffee at their table. I continued to speak Alex & she chipped in, when she had stated she was dealing with another customer, I said shut up. I realise I should not have done but she was being very disagreeable. Alex had asked her who had altered the table & she said it was her. Spoke to Alex & said I no longer felt like eating after this, he said no problem, turned & walked away. This is unacceptable in hospitality, rude & unprofessional."