“Room was very dirty. Pillows had stains on them. The carpet had stains and the walls were peeling and had stains. The silicon around the sink and shower was dirty and had mildew. Dead flies on the window sills. Drawer inside the bathroom was laying on the floor. Rising damp on the bathroom ceiling and the bathroom fan was dusty. Grotty room overall. Breakfast was nice and the staff were nice and friendly.”
“I was actually very pleased with this hotel overall. The room was clean, the location was excellent, and the beautiful coastal views were a real highlight. The underground car park was also very convenient, with a lift providing direct access to the hotel.
However, when my family was leaving, our car battery suddenly went flat. We asked the hotel reception for help, but unfortunately, the staff appeared rather cold and unhelpful. I really hope this was not simply because we had already checked……