Room mostly fine on check-in, except the mini-fridge was not clean & the garbage wasn't empty. Not cleaning debris either, but food boxes presumably from the last guest. The A/C was barely functional, and the tub leaked when used. The ice machine on that floor broke that night, then stayed broken & unmarked despite several people reporting it through Monday.
Beds were 'made' after our first night (though rather loosely, not nearly as neat as when we arrived), but that was it - the room appeared otherwise exactly as we left it, like they came in, threw the sheets & cover back on the beds, and walked back out. The garbage was still not emptied, even though it was definetly more full. The tub leak was not addressed, and the wet towels used to deal with it were left on the floor exactly where they'd been put. The A/C wasn't touched, etc. Spoke to the front desk the following morning, but while that clerk seemed concerned and engaged (nighttime guy very apathetic about everything & towards everyone), the room wasn't touched at all when we returned. Gave feedback again on checkout, but overall VERY different experience from 2 years ago when things seemed a bit aged, but clean & maintained.
