Very good hotel. Staff was nice and helpful. One incident happened was that we had our own car and supposedly we should pay for 2 night parking fee in the hotel. We drove to Innsbruck the second day and came back late at night and the car park was all full. We were directed by the staff to find a nearby parking by ourselves. However when we checked out, the hotel still charged me 2 nights car park fee including the 2nd night. Anyway, not a real issue to us but the hotel should have a better way to keep a correct record of the usage of the car park, for example say, to double check all the car plate nos every midnight.
good breakfast, just walk 5mins to Salzburg hbf station,
真实旅客
2018 年 12 月入住 2 晚
8/10 还可以
Shuk Lui,Hongkong
2018 年 10 月 26 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
酒店位置方便,早餐非常豐富,值得推介
Shuk Lui
2018 年 10 月入住 3 晚
8/10 还可以
YING YI
2018 年 10 月 14 日
满意:清洁度、 员工和服务、住宿条件和设施、客房舒适度
位置方便
YING YI
2018 年 10 月入住 1 晚
8/10 还可以
真实旅客
2018 年 9 月 24 日
满意:员工 和服务、住宿条件和设施、客房舒适度
真实旅客
2018 年 9 月入住 4 晚
6/10 一般
真实旅客
2018 年 8 月 27 日
位置不錯
位置離車站很近 早餐不錯 客房內裝稍微老舊 窗簾無法全數遮光
真实旅客
2018 年 8 月入住 1 晚
8/10 还可以
Tzu-Hsin
2018 年 8 月 13 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Tzu-Hsin
2018 年 7 月入住 3 晚
10/10 超赞
真实旅客
2018 年 8 月 12 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
賓至如歸
房間有冷氣與寬敞
真实旅客
2018 年 8 月入住 1 晚
8/10 还可以
Jk
2018 年 5 月 23 日
满意:员工和服务,清洁度
Room facility a little bit old
Jk
2018 年 5 月入住 1 晚
10/10 超赞
HUI LUNG
2018 年 5 月 21 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Excellent customer service
Front office manager was very nice and helpful, he was patience with our questions and gave very detailed explaination.
All other staff were very nice as well.
In general, their customer service team did an excellent job.