预订萨玛尔汉酒店宾馆住宿限时优惠

“All is good, but the wifi is highly unstable and poorly connected”

“Extremely disappointed with the service at this hotel. The front desk staff displayed a shockingly poor attitude—they were dismissive, defensive, and unhelpful when handling basic requests regarding amenities like the rooftop jacuzzi. To make matters worse, after mismanaging our spa booking, the staff member refused to take responsibility and instead rudely argued with us and falsely accused us of making a mistake. Unprofessional, hostile customer service ruined what should have been a pleasant……

“The hotel has glitz and glamor and the location is good with other restaurants close by. There is a very good restaurant at the hotel also but I did not eat there. There is one thing that needs to be addressed. My tub was very high and there were no grab bars. It looks like there were some earlier but removed later. Also there was a rainfall shower but the glass door did not even cover half the tub area. I used the hand held shower very carefully and even then a little water spilled over.”

“早くにデラックスダブルの部屋を予約していたが実際は奥の隣の廃墟しか見えないトリプル部屋でベッドも狭かった。 スタッフは感じよくしてくださったが、場所がよいので価格に見合わないが仕方ないかな。 もう少し部屋を美しく、お湯がしっかり出て、屋上もきれいにハイセンスにすれば、納得いく価格なのにと思いました。設備の手抜きは残念です。”

“反而早訂比晚訂貴 不過位置 服務 全程感覺都係分好 早餐位置也不錯 ”

“Hotel boutique bien ubicado (calle semipeatonal), de bonita construcción y espaciosas habitaciones. La limpieza es magnífica, tanto en habitaciones como en las zonas comunes. El personal muy amable, te ayuda en todo momento. El desayuno a nuestra voluntad, todo recién hecho. Y, para desconectar un poco de los calores del verano, la piscina cubierta es un lujo.”

“가족분들이 운영하는 호텔입니다. 일단 청결도에서 나무랄 데 없고, 무척 친절하십니다. 우즈벡 호텔 특성상 수압이 아쉽거나 물빠짐이 아쉽거나 둘 중 하나였는데 여긴 둘 다 좋아서 쾌적하게 샤워했습니다. 웰컴 과일도 이틀이나 연속으로 주심.. ㅎㅎ 리뷰가 별로 없어서 긴가민가하시는 분들은 망설이지말고 예약하세용.”

“Location of the hotel was one of the reasons we chose this hotel. Rooms were reasonable clean, but everything in this hotel slowly falls apart. Beds were were uncomfortable, and every time I turned I felt like I was falling down. Small window in bathroom wouldn't close and birds would poop inside, leaving bathroom smelling horrible. Breakfast was passable. Pool in pictures looked nice, but in reality is very small. Spa takes forever to heat up, planks are uneven and have nails sticking……

“I rarely leave a bad review for hotels but this place just seemed like death by a thousand cuts. When we checked in, it felt like they gave us the worst room they had, on the ground floor facing a busy street, even though we had booked for four nights. When I asked to change, they said they were completely booked. When I pressed further on whether more expensive rooms were available, they said yes. So communication could be improved a little here. The room we changed to turned out to face an……

“They have good service and care about customer. I booked the wrong dates and were not supposed to get the refund via hotel.com. They are so kind to let me change it and refund the original payment for me. The staff are helpful and the location is great. Great value for money. Thanks a lot! Jo”

“Very nice new clean place. Excellent location.”

“Excelente lugar para hospedarse. Limpio, ubicado, bonito, tamaño de la habitación muy bien. Totalmente recomendado.”