The Ivy Hotel San Juan - Adults Only

Photo gallery for The Ivy Hotel San Juan - Adults Only

Featured Image
Beach nearby
Outdoor pool
Outdoor pool
Iron/ironing board, free WiFi, bed sheets, alarm clocks

Overview of The Ivy Hotel San Juan - Adults Only

The Ivy Hotel San Juan - Adults Only

3.0 star property

3.7/5 Good

Guests rated this property 3.9/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Business services
  • Housekeeping
  • 24/7 front desk

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
1149 Magdalena Ave Condado, San Juan, PR, 00907

Explore the area

  • Popular LocationCasino del Mar at La Concha Resort3 min walk
  • Popular LocationCondado Beach14 min walk
  • Popular LocationCentro Europa17 min walk
  • AirportSan Juan (SJU-Luis Munoz Marin Intl.)10 min drive

Choose dates to view prices

About this area

San Juan

Located near the beach, The Ivy Hotel San Juan - Adults Only is in Condado, a neighborhood in San Juan with good shopping. Port of San Juan and Pan American Pier are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Condado Beach and Carolina Beach. Museo del Mar and Pablo Casals Museum are also worth visiting. Take an opportunity to explore the area for water adventures such as surfing/boogie boarding.

What's nearby

  • Casino del Mar at La Concha Resort - 3 min walk
  • Parque La Ventana al Mar - 4 min walk
  • Plaza Antonia Quinones - 6 min walk
  • Condado Beach - 14 min walk
  • Centro Europa - 17 min walk

Getting around

  • Sacred Heart Station - 4 min drive
  • Luis Munoz Marin Intl. Airport (SJU) - 10 min drive

Restaurants

  • Ropa Vieja — 4 min walk
  • Prime Time — 4 min walk
  • Pannes — 4 min walk
  • Cafe Del Angel — 4 min walk
  • Ben & Jerry's — 4 min walk

About this property

The Ivy Hotel San Juan - Adults Only

3-star San Juan hotel in Condado, walk to Casino del Mar at La Concha Resort
Along with an outdoor pool, this smoke-free hotel has a business center and concierge services. WiFi in public areas is free. Other amenities include a 24-hour front desk and express check-out. All 26 rooms offer free WiFi, patios, and flat-screen TVs with satellite channels. Guests will also find sitting areas, free local calls, and hair dryers. Housekeeping is available on request.
The Ivy Hotel San Juan - Adults Only offers 26 air-conditioned accommodations with hair dryers and irons/ironing boards. Rooms open to patios. Accommodations offer separate sitting areas. 40-inch flat-screen televisions come with satellite channels. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Protective shields in place at main contact areas
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
Reservations are required for the use of certain onsite facilities
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 12 and up, and test must have been administered no more than 72 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete vaccination at least 14 days prior to check-in
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • Elevator

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Luggage storage

Languages spoken

  • English
  • Spanish

Business services

  • Business center

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Renovated entire property - December 2020
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels

Entertainment

  • 40-inch flat-screen TV
  • Cable/satellite channels

Outdoor space

  • Patio

More

  • Free local calls
  • Iron/ironing board
  • Phone
  • Separate sitting area

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - 5:00 AM
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 12 and up, and test must have been administered no more than 72 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete vaccination at least 14 days prior to check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Resort fee: 17 percent of room rate
The resort fee includes:
  • Pool access
  • Beach towels
  • Concierge service
  • Housekeeping

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No onsite parking is available
This property accepts credit cards and cash
Safety features at this property include a smoke detector

We should mention

Pool access available from 7:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms

Property is also known as

Consulat Hotel
Consulat Hotel San Juan
Consulat San Juan
Ascend Collection San Juan
Ascend Collection Le Consulat
Consulat Condado Hotel
Hotel Le Consulat at Condado San Juan
Consulat Condado San Juan Hotel
Consulat Condado San Juan
Consulat Condado
Hotel Le Consulat at Condado San Juan SAN JUAN
SAN JUAN Le Consulat at Condado San Juan Hotel
Le Consulat at Condado San Juan SAN JUAN
Le Consulat an Ascend Hotel Collection Member
The Ivy Hotel San Juan
The Ivy Juan Adults Only Juan
Le Consulat at Condado San Juan
The Ivy Hotel San Juan Adults Only

Frequently asked questions

Overall score and ratings

3.7

Good

Rating 5 - Excellent. 75 out of 161 reviews
5 - Excellent 47%
Rating 4 - Good. 33 out of 161 reviews
4 - Good 20%
Rating 3 - Okay. 14 out of 161 reviews
3 - Okay 9%
Rating 2 - Poor. 13 out of 161 reviews
2 - Poor 8%
Rating 1 - Terrible. 26 out of 161 reviews
1 - Terrible 16%

3.9/5

Cleanliness

4.1/5

Staff & service

3.6/5

Amenities

3.9/5

Property conditions & facilities

5/5 Excellent

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here twice on one trip (not consecutively) and loved it! It was close to restaurants, the beach, and stores. Our rooms were nice and the staff was really kind! We will definitely stay again next time.
Stayed 1 night in Jan 2022

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Location was near everything (beach, restaurants, and shops).
Stayed 4 nights in Jan 2022

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is perfect for spending the nights visiting the island. The room and bathroom were clean. The staff is amazing, Kevin help us with a list of places to visit (restaurants, beaches and tourist place). The location is perfect, restaurants, Walgreens, CVS, banks and you can walk the area at night without problem. Parking lots around (be aware that parking is limited so if you are renting a car add parking to your budget - $15 to $20 overnight - )
Stayed 4 nights in Jan 2022

1/5 Terrible

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a bad experience all the way around they had horrible customer service when I mentioned my concern they were not a dress when we arrived I was supposed to have one king size bed but it was two miniature twin size beds for my wife and I they told us just to push the beds together and that was their answer to the problem I was completely displeased as well as the room were very dirty and it was extremely loud all of the time I would not recommend anybody staying there
Stayed 6 nights in Dec 2021

3/5 Okay

Traveled with partner
Liked: Cleanliness
Pros: Great location, Friendly staff Cons: A lot of the little things are missing. They advertise fresh linens and then only provide two towels. It is difficult to get more. Our maids did not replenish us during our stay and it appeared as though they didn’t come in our room once. Our toilet wouldn't flush upon arrival. It took longer than expected to get that fixed. Our TV didn’t work. The jacuzzi and pool are not heated. The pool area gets little to no sun throughout the day. Its a good stay for affordability. Its just a place to sleep. If you are looking for a resort style stay and want to use the pool more than the beach, this is not the place for you.
Stayed 4 nights in Dec 2021