Ratings based on 1,188 Verified Reviews

3.5 out of 5
77% of guests recommend
3.7 Room cleanliness
3.8 Service & staff
3.4 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
3 out of 5
for Couples
by A verified traveler from Tucson

unbeatable location; walking distance

Posted Jul 22, 2017
Pros: Location!
Cons: Newer fluffier towels would be nice,
Location: It's the center of Santa Fe!
We've stayed sveral times; looking for luxury, stay elsewhere... Looking for a reasonble place to stay in a very popular destination, still walking distance to everything? Then stay here.
1 out of 5
by A verified traveler

No thank you. Go somewhere better.

Posted Jul 4, 2017
This is a total bait-and-switch. The room you see in their Nifty website is not the room that you will get. They are old and smelly and badly in need of remodeling. The wall mounted air conditioner, located in the back near the bathroom by the way, does not keep up with the heat of the afternoon sun, making the stench of these old rooms even worse. Spend a little more money and go somewhere nice, do yourself a favor.
3 out of 5
by A verified traveler from Arvada CO

Walking distance to plaza, shops etc.

Posted Jul 1, 2017
Pros: Close to the plaza, walking distance.
Cons: Needs updating, why have flowerboxes if they are used for ashtrays and trash.
Location: Plaza is close by, Loretto church, great restaurants and shopping all in walking distance
We switched hotels to here due to prices. Switched back the next day. You get what you pay for. Small room with queen bed. More like a motor court than a hotel. They charge for parking even when you stay at the hotel. Breakfast not included, they did have coffee in the lobby. Cheap old plastic chairs outside the rooms. Definitely Needs updating. Flower boxes only have dirt and cigarette butts in them. It is close to the downtown plaza, which is a plus. A very good pizza place right up the street with live music.
5 out of 5
for Everyone
by A verified traveler from Georgia

Middle of Historic District!

Posted Jun 23, 2017
Pros: This is an old-fashioned type motel. Very clean, comfy, and safe location.
Cons: Need new pillows for bed, a small fridge in room would be a plus as well.
Parked car and never moved it! Walking distance to Canyon Rd. Art District, Historic District, and corner grocery.
3 out of 5
for Everyone
by A verified traveler

Posted May 22, 2017
Pros: Great location.
Cons: Front desk staff was polite enough. Housekeeping didn't seem interested in answering questions.
Older hotel, in a great location. There seems to be little effort made to bring it into the present.
3 out of 5
by A verified traveler

Posted Apr 26, 2017
First room was pretty dirty and had a fan that made a consistent irritating noise. Luckily staff was able to accommodate a room change. Overall the quality of the hotel was not good for how much you pay but you are paying that much to be downtown. Don't believe any of the pictures you see.
5 out of 5
by Juanita


Posted Apr 16, 2017 on Hotels
This was a great hotel. Clean. Great customer service. Wonderful location.
3 out of 5
for Everyone
by A verified traveler from Boulder CO

Budget hoel close to the plaza

Posted Apr 14, 2017
Lovely people at the front desk. Got extra coffee for the room. Beds are comfy. The baseboards have never been cleaned. There is a ring of dust all around the room. Our wooden entry door had a split that you could see daylight through. Great fridge/freezer and coffee pot in the room. Easy walking distance to the plaza and lots of shopping/dining. Great deal if you can overlook the minor issues noted above.
3 out of 5
by A verified traveler

Less value

Posted Apr 10, 2017
Pros: Location
Cons: Good towels and don't charge extra for parking
The location is good. So they make it expensive with very less features. The towels were very old. They charge $8 per day for parking the car which is ridiculous.
3 out of 5
for Everyone
by A verified traveler from Las Vegas NV

Something in the water

Posted Apr 7, 2017 on Orbitz
Pros: Great location
Stay was nice, good restaurant especially for breakfast Room was OK, TV awful and we wanted to watch the NCAA semifinal games Something was in the water or in the pipes......a black residue was in the sink after running the water As a result we did not shower