Santa Rosa Beach Castle Hotels

"I cannot believe this happened to us! I had to take some time to reflect on this day before I wrote my review to make sure I wasn’t being overdramatic, but I still feel very upset about how my vacation went at this place. My husband and I booked the trip for a just a little getaway. We did not get to the property until after 11:00 PM when we entered into the unit, we found a man in our unit fast asleep and we woke him up. We were taken back by the fact that there was a person sleep in a unit that we had reserved. We told the man that we have reserved the unit and he claimed he had reserved the unit. I called the number, but of course it is after hours and we got some auto reply that they did not have anyone at the desk after hours. The voice recording said to leave a message, and the voicemail was going to be monitored for any emergency situation. In my opinion, this is an emergency situation and I should’ve received a phone call back immediately. My husband and I waited an hour in our car for someone to give us a call. It became apparent that no one was going to give us a call. We had to go and find a hotel for the night and pay an outrageous amount of money for that stay. The next morning at 8am, I called the number again and got the same voicemail message. Someone called me after 9 AM and said that they will be looking into the situation after that. I never received a phone call from anyone all it was was text messages. We had to beg them to change the door code. "

"The grounds were neatly kept. "

"First time at the Watercolor Inn, celebrating our 21 year anniversary. Everything was absolutely perfect!!! They even surprised us with a bottle of wine and a piece of cake to celebrate. The room was beautiful, the staff was friendly, helpful and amazing. The turndown service was top notch. We will definitely be back."

"I could just live in one of these suites. Everything we needed. Barely made it for continental breakfast. They close it early. Staff was very friendly. Place was very clean. Desperately need better pillows for the rooms. Great time and will return. "

"Great hotel close to the beach. Very clean and family friendly."

"Very clean and super close to the beach! Will definitely book in the future!"

"Great location. Very cute. Called and emailed when we were on the way asking if we could check in early. Never got a response. There was an issue with the toilet that was addressed but the handle is very hard to flush. Worried it was going to break but it survived. Enjoyed our stay very much. Only complaint was the wifi passwords would not connect. Need better instructions. We couldn't use the TV. Otherwise good experience. Very convenient spot."

"Staff was great (Alya) was very attentive and accommodating! Food was good. Property was clean and up to date!"

"Our favorite place to stay in grayton. Cute historic buildings and walking distance to the bars, restaurants and beach. "