Renaissance Santiago Hotel

Photo gallery for Renaissance Santiago Hotel

Featured Image
Outdoor pool
Outdoor pool
Premium bedding, pillowtop beds, minibar, in-room safe
Premium bedding, pillowtop beds, minibar, in-room safe

Overview of Renaissance Santiago Hotel

Renaissance Santiago Hotel

4.5 out of 5

4.5/5 Wonderful

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
Avenida Kennedy 4700, Vicatura, Santiago, Region Metropolitana, 7630454

Explore the area

  • Popular LocationParque Arauco Mall7 min walk
  • Popular LocationLos Leones Golf Club2 min drive
  • Popular LocationBicentennial Park3 min drive
  • AirportSantiago (SCL-Arturo Merino Benitez)20 min drive

Choose dates to view prices

About this area

Santiago

Located in Santiago, Renaissance Santiago Hotel is in a walkable area with good shopping. Parque Arauco Mall and Costanera Center are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Santa Lucia Hill and O'Higgins Park. Looking to enjoy an event or a game while in town? See what's going on at National Stadium. Spend some time exploring the area's activities, including golfing.

What's nearby

  • Parque Arauco Mall - 7 min walk
  • Los Leones Golf Club - 2 min drive
  • Bicentennial Park - 3 min drive
  • Costanera Center - 3 min drive
  • CasaPiedra Event and Conference Center - 4 min drive

Getting around

  • Military Academy Station - 2 min drive
  • Santiago Central Station - 12 min drive
  • Arturo Merino Benitez Airport (SCL) - 20 min drive

Restaurants

  • Catae Restaurant — 1 min walk
  • Renaissance Santiago Hote — 1 min walk
  • Matsuri — 5 min walk
  • Tanaka — 6 min walk
  • Emporio Armani Caffé — 8 min walk

About this property

Renaissance Santiago Hotel

4.5-star luxury hotel near Parque Arauco Mall
Along with a restaurant, this smoke-free hotel has an outdoor pool and a 24-hour fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a coffee shop/café, and a snack bar/deli are onsite. All 181 soundproofed rooms provide free WiFi, free wired Internet, and pillowtop beds. For a bit of entertainment, LCD TVs come with digital channels, and guests will also appreciate thoughtful touches like pillow menus and bathrobes.
Renaissance Santiago Hotel offers 181 accommodations with iPod docking stations and minibars. Pillowtop beds feature premium bedding. A pillow menu is available. LCD televisions come with premium digital channels and pay movies. Bathrooms include bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Secured covered self parking on site (CLP 8500 per day)
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available
  • Free offsite parking
  • Street parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 7:30 AM–10:30 AM: CLP 23 per person
  • 1 restaurant and 1 coffee shop/café
  • 1 bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • Bicycle rentals
  • Outdoor pool
  • Spa services
  • Spa tub

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • 24-hour business center
  • Conference space (2916 square feet)
  • Meeting rooms

Outdoors

  • Garden
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices in meeting rooms
  • Bathroom emergency pull cord
  • Braille signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room accessibility
  • Low-height counter and sink
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Roll-in shower (select rooms)
  • Visual fire alarm
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Digital channels
  • iPod dock
  • LCD TV
  • Pay movies
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofing
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - anytime
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CLP 60.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • The national sales tax (19%) may be charged upon check-out to residents of Chile regardless of length of stay, and to non-residents staying in the country for 60 consecutive days or more. To qualify for a tax exemption, travelers must pay for their stay in foreign currency (not in Chilean pesos) and present a valid passport along with the migration card they received upon arrival in the country at check-in. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: CLP 23 per person (approximately)
  • Airport shuttle fee: CLP 3000 per vehicle (one-way)
  • Covered self parking fee: CLP 8500 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: CLP 60.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Discover, and Diners Club; cash is not accepted

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Hotel Renaissance Santiago
Renaissance Hotel Santiago
Renaissance Santiago
Renaissance Santiago Hotel
Santiago Hotel
Santiago Renaissance Hotel
Renaissance Santiago
Renaissance Santiago Hotel Hotel
Renaissance Santiago Hotel Santiago
Renaissance Santiago Hotel Hotel Santiago

Frequently asked questions

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 168 out of 260 reviews
5 - Excellent 65%
Rating 4 - Good. 64 out of 260 reviews
4 - Good 25%
Rating 3 - Okay. 20 out of 260 reviews
3 - Okay 8%
Rating 2 - Poor. 6 out of 260 reviews
2 - Poor 2%
Rating 1 - Terrible. 2 out of 260 reviews
1 - Terrible 1%

4.6/5

Cleanliness

4.5/5

Staff & service

4.6/5

Amenities

4.7/5

Property conditions & facilities

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall happy
Only issue we had was when we landed we did not find the driver that we had organized to pick us up and got scamed from fake taxi drivers. We dont have scamers at airports in Australia so was not aware of issue untill it was to late, other than that we were well looked after and enjoyed the rest of our stay
Stayed 3 nights in Feb 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay; good gym
Great, safe place to stay with good restaurants in walking distance. The gym was also better than most hotel gyms.
Stayed 2 nights in Feb 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic 2 week stay at Renaissance Hotel!
My 10 nights spent at the Renaissance Santiago Hotel was absolutely fantastic! The staff were so helpful in giving us idea's of places to go see, they were extremely attentive to our needs, the food was amazing - overall I could not have asked for a better stay! I will absolutely return, if only to visit the wonderful staff who really made our trip to Chile as special as it was!
Stayed 8 nights in Dec 2019

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good safe convenient location
My husband and I have booked 3 rooms for our family X’mas trip before flying to Easter Island, checked in Dec 20. Hotel reception was very polite and managed to give us 3 rooms in a roll, my daughter room is connected to us feel good and comfort for the arrangement. Across the street is a good mall you won’t want to miss. Enjoy ours stay and Thanks to the hotel!
Stayed 2 nights in Dec 2019

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked everything at this program Highly recommended
Stayed 2 nights in Dec 2019