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Overview of Otaru Tenguyama

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Desk, free WiFi
Desk, free WiFi
Desk, free WiFi
Desk, free WiFi

Otaru Tenguyama

2.5 out of 5
Guests rated this property 3.1/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Air Conditioning
  • Housekeeping

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment

Explore the area

    Popular LocationOtaru Tenguyama Ropeway1 min walk
    Popular LocationAsahi Observation Platform5 min drive
    Popular LocationTomioka Catholic Church7 min drive
    AirportSapporo (OKD-Okadama)53 min drive

Choose dates to view prices

  • Standard Room (Main Building)

    Room amenities

    • 161 sq ft
    • Mountain view
    • Sleeps 6
    • 6 Twin Beds
    More details
  • Japanese Style Room (Sanrokukan)

    Room amenities

    • 129 sq ft
    • Mountain view
    • Sleeps 4
    • 4 Twin Futons
    More details
  • Twin Room (Main Building)

    Room amenities

    • 129 sq ft
    • Mountain view
    • Sleeps 2
    • 2 Twin Beds
    More details

About this area

Otaru

Otaru Tenguyama is located in Otaru. Kokusai Ski Resort and Kiroro Resort are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Sakaimachi Street and Rinyu Morning Market. Otaru Music Box Museum and Otaru Kihinkan are also worth visiting.
Popular Location

What's nearby

  • Otaru Tenguyama Ropeway - 1 min walk
  • Kita-no-homare Brewery Shusen-kan Museum - 5 min drive
  • Syusenkan - 5 min drive
  • Asahi Observation Platform - 5 min drive
  • Tomioka Catholic Church - 7 min drive

Getting around

  • Inaho Station - 22 min drive
  • AirportNew Chitose Airport (CTS) - 70 min drive

Restaurants

  • Cafule — 12 min walk
  • お食事処見はらし亭 — 3 min drive
  • 串鳥 — 3 min drive
  • 庄坊番屋 — 3 min drive
  • Otaru Muse — 3 min drive
View in a map

About this property

Otaru Tenguyama

Guesthouse in Otaru with free parking
Along with barbecue grills, this smoke-free guesthouse has free self parking and free WiFi in public areas. All 16 rooms provide free WiFi, refrigerators, and flat-screen TVs. Other amenities available to guests include showers, desks, and free toiletries. Bathrooms are shared.
Otaru Tenguyama offers 16 air-conditioned accommodations with complimentary toiletries. Flat-screen televisions are featured in guestrooms.

Guests have access to shared bathrooms. Bathrooms include showers. This Otaru guesthouse provides complimentary wireless Internet access. Housekeeping is provided daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Cashless transactions are available for all charges at the property

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Family friendly

  • Refrigerator

Guest services

  • Daily housekeeping

Languages spoken

  • English
  • Japanese

Outdoors

  • BBQ grill(s)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning

Bathroom

  • Free toiletries
  • Shared bathroom
  • Shower

Entertainment

  • Flat-screen TV

Food and drink

  • Refrigerator

More

  • Desk

Policies

Check-in

Check-in from 5 PM - 8 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open Monday - Sunday (7 AM - 10 AM) and Monday - Sunday (5 PM - 10 PM)
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property only accepts credit cards and cash for all bookings and onsite payments
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Towels are available for a surcharge.
Towels are available for a surcharge.

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Otaru Tenguyama Sanrokukan House
Tenguyama Sanrokukan House
Otaru Tenguyama Sanrokukan
Tenguyama Sanrokukan
Otaru Tenguyama Sanrokukan Guesthouse
Tenguyama Sanrokukan Guesthouse
Otaru Tenguyama Sanrokukan Hokkaido
Otaru Tenguyama Otaru
Otaru Tenguyama Guesthouse
Otaru Tenguyama Sanrokukan
Otaru Tenguyama Guesthouse Otaru

Frequently asked questions

Can I cancel my reservation for free at Otaru Tenguyama and receive a full refund?
Yes, Otaru Tenguyama offers free cancellation on select room rates, because flexibility matters! Please refer to Otaru Tenguyama cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Otaru Tenguyama?
As of Feb 24, 2021, prices found for a 1-night stay for 2 adults at Otaru Tenguyama on Mar 2, 2021 start from $73, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Otaru Tenguyama pet-friendly?
No, pets are not allowed at this property.
How much is parking at Otaru Tenguyama?
Self parking is free at this property.
What time is check-in at Otaru Tenguyama?
Check-in is from 5 PM - 8 PM. Late check-in is available during limited hours.
What time is check-out at Otaru Tenguyama?
Check-out is at 10 AM.
Where is Otaru Tenguyama located?
Situated in Otaru, this guesthouse is 0.1 mi (0.1 km) from Otaru Tenguyama Ropeway and 2.2 mi (3.5 km) from Otaru Canal. Tomioka Catholic Church and Sakaimachi Street are also within 3 mi (5 km).
3.1
Rating 5 - Excellent. 1 out of 25 reviews
5 - Excellent 4%
Rating 4 - Good. 10 out of 25 reviews
4 - Good 40%
Rating 3 - Okay. 8 out of 25 reviews
3 - Okay 32%
Rating 2 - Poor. 3 out of 25 reviews
2 - Poor 12%
Rating 1 - Terrible. 3 out of 25 reviews
1 - Terrible 12%

3.1/5

Cleanliness

3.0/5

Staff & service

2.7/5

Amenities

2.8/5

Property conditions & facilities

1/5 Terrible

Sad face IconDisliked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall bad.You have to go very downstairs for taking bath.
Stayed 1 night in May 2019

4/5 Good

Happy face iconLiked: Staff & service, room comfort
Not suitable for family with young kids.
Not suitable for family with young kids as common bath and toilet are at different floor. Perhaps not occupied during autumn, lots of bugs in the room. Only suitable for adult skier during winter.
Stayed 1 night in Nov 2018

4/5 Good

Happy face iconLiked: Cleanliness, room comfort
Ryokan right beside Mountain Tengu
We are a family of 5, stayed for 2 days during mid of Jun 2018. Everything is okay, very simple and basic ryokan. We enjoyed the stay, probably because we were the only group staying. The reception service time was limited and the wifi was down during our stay. Only disappointing part is the overpriced ‘transitional’ Japanese breakfast, it is very expensive and serve with (canned) cold dried fish, (super market) nado, (low quality) bacon, some vegetable and eggs. The breakfast priced at JPY 1,080 per pax while I think it actually cost less than JPY 300.
Stayed 2 nights in Jun 2018

4/5 Good

Happy face iconLiked: Cleanliness, property conditions & facilities, room comfort
Don't expect it to be a "Hotel" then it's great
It is a big wooden lodge across from the Tenguyama ropeway station. The common area is cozy with a lived-in feeling to it, as the wooden structure has seen some use; but it is a nice place. The rooms are larger than expected, 3 of us stayed in a room for 4 people, there is more than enough room to move around in the room. The only drawback is that the toilets are located one the first floor, while our room is on the second floor. Overall it was an enjoyable stay.

1/5 Terrible

Sad face IconDisliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad experience
Room condition was very bad. Not worth the money as per we paid.

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