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Best Western Plus Wilkes Barre Center City

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Outdoor pool, open 10:00 AM to 10:00 PM, pool umbrellas, sun loungers
Outdoor pool, open 10:00 AM to 10:00 PM, pool umbrellas, sun loungers
Outdoor pool, open 10:00 AM to 10:00 PM, pool umbrellas, sun loungers
Premium bedding, pillowtop beds, in-room safe, desk

Overview of Best Western Plus Wilkes Barre Center City

Best Western Plus Wilkes Barre Center City

3 out of 5

4.3/5 Excellent

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Pet friendly
  • Air conditioning
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
77 E Market St., Wilkes-Barre, PA, 18701

Explore the area

  • Popular LocationF. M. Kirby Center for the Performing Arts2 min walk
  • Popular LocationSusquehanna River9 min walk
  • Popular LocationChacko's Family Bowling Center13 min walk
  • AirportWilkes-Barre, PA (AVP-Scranton Intl.)16 min drive

Choose dates to view prices

About this area

Wilkes-Barre

Located in Wilkes-Barre, Best Western Plus Wilkes Barre Center City is connected to the convention center. The area's natural beauty can be seen at Seven Tubs Natural Area and Frances Slocum State Park. Looking to enjoy an event or a game while in town? See what's going on at Mohegan Sun Arena. Be sure not to miss outdoor adventures like rock climbing and hiking/biking trails.
Visit our Wilkes-Barre travel guideOpens in a new window
Map

What's nearby

  • F. M. Kirby Center for the Performing Arts - 2 min walk
  • Susquehanna River - 9 min walk
  • Chacko's Family Bowling Center - 13 min walk
  • Geisinger South Wilkes-Barre - 4 min drive
  • Mohegan Sun Arena - 4 min drive

Getting around

  • Wilkes-Barre Scranton Intl. Airport (AVP) - 16 min drive

Restaurants

  • Oyster Bar and Restaurant — 1 min walk
  • Dunkin' Donuts — 4 min walk
  • Rodano's — 4 min walk
  • Pronto Via Pizzeria — 4 min walk
  • Franklin's — 4 min walk

About this property

Best Western Plus Wilkes Barre Center City

3-star hotel connected to the convention center
Best Western Plus Wilkes Barre Center City provides amenities like free WiFi and a roundtrip airport shuttle. Be sure to enjoy a meal at Oyster Bar and Restaurant, the onsite restaurant.
Additional perks include:
  • An outdoor pool with sun loungers and pool umbrellas
  • Free self parking
  • A pool, a 24-hour front desk, and express check-in
  • Express check-out, a front desk safe, and free newspapers
  • Guest reviews give good marks for the helpful staff and location
Room features
All guestrooms at Best Western Plus Wilkes Barre Center City feature thoughtful touches such as premium bedding and air conditioning, in addition to amenities like free WiFi and safes. Guests reviews give good marks for the comfortable rooms at the property.
More amenities include:
  • Pillowtop mattresses, rollaway/extra beds (surcharge), and free cribs/infant beds
  • Bathrooms with shower/tub combinations and free toiletries
  • 37-inch flat-screen TVs with cable channels
  • Refrigerators, microwaves, and coffee/tea makers

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows standard cleaning and disinfection practices of We Care Clean (Best Western)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available
  • Roundtrip airport shuttle (surcharge) from 4 AM - 11 PM

Food and drink

  • 1 restaurant
  • 1 bar/lounge
  • Room service available

Things to do

  • Fitness center
  • Outdoor pool

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Refrigerator
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Ballroom
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Wedding services

Languages spoken

  • English
  • German
  • Spanish

Business services

  • 24-hour business center
  • Computer station
  • Conference center (22000 square feet of space)
  • Meeting rooms

Outdoors

  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Braille signage
  • Grab bar near toilet
  • In-room accessibility
  • Low-height counter and sink
  • Raised toilet seat
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs available on site

More

  • Fireplace in lobby
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Heating
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • 37-inch flat-screen TV
  • Cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • Guidebooks/recommendations
  • Iron/ironing board
  • Local maps
  • Phone
  • Safe

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Policies

Check-in

Check-in from 3 PM - 2:00 AM
Late check-in subject to availability
Express check-in
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 15 per pet, per night, plus a deposit of USD 15 per day
2 per room (up to 50 lbs)
Service animals are exempt from fees
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Up to 3 children stay free when using existing bedding
Rollaway/extra beds are available for USD 10.0 per night
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Airport shuttle fee: USD 20.00 per room (one-way)
  • Pet deposit: USD 15 per day
  • Pet fee: USD 15 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host; the provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation
Pool access available from 10:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section); guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation

Property is also known as

BEST WESTERN Genetti
BEST WESTERN Genetti Hotel
BEST WESTERN Genetti Hotel Wilkes-Barre
BEST WESTERN Genetti Wilkes-Barre
Genetti
Genetti Hotel
Best Western Wilkes-Barre
Wilkes-Barre Best Western
Best Western Plus Genetti Hotel Wilkes-Barre
Best Western Plus Genetti Hotel
Best Western Plus Genetti Wilkes-Barre
Best Western Plus Genetti
Best Western Genetti Hotel Conference Center
Plus Wilkes Barre Center City
Best Western Plus Wilkes Barre Center City Hotel
Best Western Plus Genetti Hotel Conference Center
Best Western Plus Wilkes Barre Center City Wilkes-Barre
Best Western Plus Wilkes Barre Center City Hotel Wilkes-Barre

Frequently asked questions

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 441 out of 880 reviews
5 - Excellent 50%
Rating 4 - Good. 306 out of 880 reviews
4 - Good 35%
Rating 3 - Okay. 89 out of 880 reviews
3 - Okay 10%
Rating 2 - Poor. 29 out of 880 reviews
2 - Poor 3%
Rating 1 - Terrible. 15 out of 880 reviews
1 - Terrible 2%

4.4/5

Cleanliness

4.5/5

Staff & service

4.2/5

Amenities

4.2/5

Property conditions & facilities
Write a review

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff was friendly, had a weird interaction with a man in the lobby but no big deal, very clean
Stayed 1 night in Nov 2021

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast is very good. I could hear a talk from my next door neighbor until the midnight. That bothered my sleep.
Stayed 1 night in Oct 2021

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is in a very walkable area. Nice to go for a walk, and stop for a coffee or a sandwich.
Stayed 1 night in Oct 2021

3/5 Okay

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Saturday night, full hotel, and the bar closes at 10 PM. Really? If you’re unlucky enough to have a room by the ballrooms don’t expect to get any rest. Blaring music coming from the ballrooms. The rooms are good and the free breakfast is very nice. The personnel at the hotel are outstanding!
Stayed 2 nights in Sep 2021

1/5 Terrible

My
Stayed 1 night in Sep 2021