Best Western Plus Wilkes Barre Center City

3.0 star property
Pet-friendly Wilkes-Barre hotel connected to the convention center, steps from F. M. Kirby Center for the Performing Arts

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Exterior
The Woodlands
Pool
Spa
Free airport shuttle
Pet friendly
8.0 out of 10, Very Good, (1007)
The price is $114
includes taxes & fees
$103 per night
Jul 29 - Jul 30
The Woodlands

About the neighborhood

Map
77 E Market St., Wilkes-Barre, PA, 18701

What's nearby

  • F. M. Kirby Center for the Performing Arts - 2 min walk
  • Wilkes-Barre General Hospital - 3 min drive
  • Mohegan Sun Arena - 5 min drive
  • Mohegan Sun at Pocono Downs - 8 min drive
  • Seven Tubs Natural Area - 11 min drive

Getting around

  • Wilkes-Barre Scranton Intl. Airport (AVP) - 16 min drive

Restaurants

  • ‪McDonald's - ‬7 min walk
  • ‪Senunas' Bar and Grill - ‬10 min walk
  • ‪Valley Sea Foods - ‬8 min walk
  • ‪Dunkin' - ‬4 min walk
  • ‪Vesuvio's Pizzeria Ristorante - ‬8 min walk

About this property

Best Western Plus Wilkes Barre Center City

Hotel near F. M. Kirby Center for the Performing Arts
Located close to Chacko's Family Bowling Center and Mohegan Sun Arena, Best Western Plus Wilkes Barre Center City provides a free breakfast buffet, laundry facilities, and a fireplace in the lobby. In addition to a gym and a 24-hour business center, guests can connect to free in-room WiFi.
Additional perks include:
  • An outdoor pool with pool umbrellas
  • Free self parking
  • Express check-out, a front-desk safe, and a 24-hour front desk
  • An elevator, coffee/tea in the lobby, and luggage storage
  • Guest reviews give top marks for the breakfast and helpful staff
Room features
All 75 rooms feature comforts such as premium bedding and laptop-friendly workspaces, in addition to perks like free WiFi and desk chairs. Guest reviews speak positively of the clean rooms at the property.
More amenities include:
  • Pillowtop mattresses, rollaway/extra beds (surcharge), and free cribs/infant beds
  • Bathrooms with shower/tub combinations and free toiletries
  • 42-inch flat-screen TVs with cable channels
  • Refrigerators, microwaves, and coffee/tea makers

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Pool gate
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request)
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (22,000 square feet of space)
  • Meeting rooms

Outdoors

  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (28 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 7 floors
  • Ballroom
  • Built in 1978
  • Fireplace in lobby
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20.00 per pet, per night, plus a deposit of USD 20.00 per day
Service animals are welcome, and are exempt from fees
2 total (up to 50 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
3 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet deposit: USD 20.00 per day
  • Pet fee: USD 20.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

Pool access available from 10:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property

Property is also known as

BEST WESTERN Genetti
BEST WESTERN Genetti Hotel
BEST WESTERN Genetti Hotel Wilkes-Barre
BEST WESTERN Genetti Wilkes-Barre
Genetti
Genetti Hotel
Best Western Wilkes-Barre
Wilkes-Barre Best Western
Best Western Plus Genetti Hotel Wilkes-Barre
Best Western Plus Genetti Hotel
Best Western Plus Genetti Wilkes-Barre
Best Western Plus Genetti
Best Western Genetti Hotel Conference Center
Plus Wilkes Barre Center City
Best Western Plus Wilkes Barre Center City Hotel
Best Western Plus Genetti Hotel Conference Center
Best Western Plus Wilkes Barre Center City Wilkes-Barre
Best Western Plus Wilkes Barre Center City Hotel Wilkes-Barre

Frequently asked questions

Does Best Western Plus Wilkes Barre Center City have a pool?

Yes, this property has an outdoor pool. Pool access is from 10:00 AM–10:00 PM.

How much does it cost to stay at Best Western Plus Wilkes Barre Center City?

As of Jul 27, 2024, prices found for a 1-night stay for 2 adults at Best Western Plus Wilkes Barre Center City on Aug 7, 2024 start from $109.65, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Best Western Plus Wilkes Barre Center City pet-friendly?

Yes, this hotel allows pets (limit 2 total) with a maximum weight of up to 50 lbs per pet. There's a deposit of USD 20.00 per day and a fee of USD 20.00 per pet, per night. Service animals are exempt from fees.

How much is parking at Best Western Plus Wilkes Barre Center City?

Self parking is free at this property.

What time is check-in at Best Western Plus Wilkes Barre Center City?

Check-in start time: 3 PM; Check-in end time: 2:00 AM. Late check-in is available during limited hours.

What time is check-out at Best Western Plus Wilkes Barre Center City?

Check-out is at 11 AM.

Where is Best Western Plus Wilkes Barre Center City located?

Located in the heart of Wilkes-Barre, this hotel is within a 15-minute walk of F. M. Kirby Center for the Performing Arts and Chacko's Family Bowling Center. Mohegan Sun Arena and Seven Tubs Natural Area are also within 6 mi (10 km).

Best Western Plus Wilkes Barre Center City Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 572 out of 1000 reviews" "
Rating 8 - Good. 286 out of 1000 reviews" "
Rating 6 - Okay. 90 out of 1000 reviews" "
Rating 4 - Poor. 30 out of 1000 reviews" "
Rating 2 - Terrible. 22 out of 1000 reviews" "

9.0/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Breona

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Holes in walls. The one bed is almost smack up against the wall so you have tonscoot to the end of the bed to get out. However the staff was very friendly and polite.
Stayed 2 nights in Jul 2024

8/10 Good

Sarah

Traveled with family
Liked: Staff & service, amenities
The staff was very friendly and helpful. Building could use some upgrades, but for a night or two, it definitely does the job. Very easy to access the building from the side door without a key so not the safest setup considering the location. Location was within walking distance to many restaurants and downtown events, but I wouldn't recommend walking around alone after dark.
Stayed 2 nights in Jul 2024

6/10 Okay

Michael

Business traveler
Liked: Staff & service
People in the hallways being load when I'm trying to sleep
Stayed 1 night in Jul 2024

8/10 Good

Terry

Inconvenient. No stores nearby but excellent service
Stayed 1 night in Jul 2024

8/10 Good

Francis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location. Breakfast was included but was mediocre.
Stayed 1 night in Jul 2024

10/10 Excellent

Caitlin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was quick, easy and very informative. When we got to our room it was very clean, and nicely put together. Will definitely be back next year for our trip
Stayed 1 night in Jul 2024

6/10 Okay

maureen, coram

Liked: Staff & service
Disliked: Property conditions & facilities
The smell of pot smoke was in the hallway. The entrance was not nice. Elevator was slow.
Stayed 1 night in Jul 2024

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Jul 2024

10/10 Excellent

william

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved location and running along the river. 2nd time we have stayed there.
Stayed 1 night in Jun 2024

10/10 Excellent

Garrett

Stayed 1 night in Jun 2024

10/10 Excellent

Edward

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is clean, bed is comfortable. Front desk staff were super nice and helpful.
Stayed 1 night in Jun 2024

6/10 Okay

SEUNG, FULTON

Traveled with family
Liked: Staff & service
Staff was very kind but hotel needs a renovation
Stayed 2 nights in Jun 2024

2/10 Terrible

Lizbeth

Disliked: Cleanliness, amenities, property conditions & facilities
The area around it looked abandoned. There was no where near the hotel where you can eat and to be honest if there was, I didn’t feel safe. The front desk looked ok. When I got to the floor it smelled like cigarette smoke. The room smelled. There was mosquito on the bed. A stain on the floor. Sunglasses underneath the air container. Small. It smelled like somebody was on the hallway smoking. Then there was arguing in the room next door. I go to my car with my daughter and the front desk employee is on the floor spraying something for the smell. Not worth the money. Horrible stay. It was just one night but we hardly slept.
Stayed 1 night in Jun 2024

8/10 Good

Oanh

Stayed 1 night in Jun 2024

10/10 Excellent

Anny

Stayed 1 night in Jun 2024

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service
Stayed 1 night in May 2024

4/10 Poor

Chris

Liked: Staff & service
Disliked: Property conditions & facilities
I used to stay here all the time. Sad decline. Super nice staff but the restaurant closed, there was hair in my bed and my room had ants.
Stayed 3 nights in Jun 2024

10/10 Excellent

Rebecca

Liked: Property conditions & facilities
Old building, historic
Stayed 1 night in Jun 2024

10/10 Excellent

William, Lihue

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property I was looking for something out of town but really happy I stayed here and saw WB downtown, very nice.
Stayed 1 night in Jun 2024

10/10 Excellent

Robyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay, the rooms were big and roomy and breakfast was included in the room rate. wWe would definitely go there again
Stayed 1 night in Jun 2024

10/10 Excellent

Edward

Traveled with family
Clean
Stayed 1 night in Jun 2024

10/10 Excellent

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best thing about this Best Western was the staff who were wonderfully friendly, helpful and just took care of everything. Just great.
Stayed 2 nights in May 2024

10/10 Excellent

D'Ajani

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Paula

Stayed 1 night in May 2024

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One night stay for concert. Checked me in even though I was 3hrs early. Room was clean. Free parking. Can’t ask for anything more.
Stayed 1 night in May 2024

General hotel information

Reasons to Book
Property Cleanliness & Room Cleanliness
Check-In Time
3:00 PM
Check-Out Time
11:00 AM
Star Rating
3.0