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Lotte Hotel Jeju

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Indoor pool, outdoor pool, cabanas (surcharge)
Indoor pool, outdoor pool, cabanas (surcharge)
Indoor pool, outdoor pool, cabanas (surcharge)
Down comforters, minibar, in-room safe, desk

Overview of Lotte Hotel Jeju

Lotte Hotel Jeju

5 out of 5

4.5/5 Wonderful

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Free airport shuttle
  • Air conditioning
  • Spa

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment

Explore the area

  • Popular LocationJeju Teddy Bear Museum5 min walk
  • Popular LocationJungmun Saekdal Beach12 min walk
  • Popular LocationCheonjeyeon Falls14 min walk
  • AirportJeju (CJU-Jeju Intl.)37 min drive

Choose dates to view prices

About this area

Seogwipo

Located in Seogwipo's Jungmun neighborhood, Lotte Hotel Jeju is in the business district and near the beach. Jeju Teddy Bear Museum and The Museum of Sex and Health are cultural highlights, and some of the area's popular attractions include Hello Kitty Island and Jeju Waterworld. Traveling with kids? Don't miss Jeju Shinhwa World. Spend some time exploring the area's activities, including golfing.
Popular Location

What's nearby

  • Jeju Teddy Bear Museum - 5 min walk
  • PLAY K-POP - 5 min walk
  • Yeomiji Botanical Garden - 9 min walk
  • Jungmun Saekdal Beach - 12 min walk
  • Cheonjeyeon Falls - 14 min walk

Getting around

  • Jeju Intl. Airport (CJU) - 37 min drive

Restaurants

  • TEH CANVAS — 1 min walk
  • Sinwoosung — 4 min walk
  • Starbucks Coffee — 5 min walk
  • Kraze Burger — 7 min walk
  • Jeju Mawon — 8 min walk

About this property

Lotte Hotel Jeju

5-star beach resort with a conference center
Guests of this beach resort will appreciate convenient onsite amenities such as a fitness center and a sauna. All 500 rooms feature thoughtful touches like bathrobes and slippers, plus free WiFi, free wired Internet, and TVs with satellite channels. Other amenities available to guests include 24-hour room service, refrigerators, and minibars.
Lotte Hotel Jeju offers 500 accommodations with minibars and safes. Beds feature down comforters. Satellite television is provided. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and bidets.

This Seogwipo resort provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

An indoor pool, an outdoor pool, and a children's pool are on site. Other recreational amenities include a waterslide, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of CESCO (S. Korea)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
Individually-wrapped food options available through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options
  • Free roundtrip airport shuttle from 10 AM - 5 PM

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:30 AM: KRW 55000 for adults and KRW 35000 for children
  • 1 restaurant
  • 24-hour room service

Things to do

  • Arcade/game room
  • Children's pool
  • Fitness center
  • Indoor pool
  • Outdoor pool
  • Playground
  • Sauna

Conveniences

  • ATM/banking services
  • Elevator

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Languages spoken

  • Chinese
  • English
  • Japanese
  • Korean

Business services

  • Computer station
  • Conference center
  • Meeting rooms - 5

Outdoors

  • Beach umbrellas
  • Garden
  • Pool cabanas (surcharge)
  • Terrace

Spa

  • Massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Beach towels
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Heating (climate-controlled)
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower

Entertainment

  • Satellite channels
  • TV

Food and drink

  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Desk
  • Phone
  • Safe
  • Slippers

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - 11:30 PM
Minimum check-in age - 19

Check-out

Check-out before 11 AM

Special check-in instructions

This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities or services will be unavailable from November 2 2021 to November 3 2021 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are available for KRW 48400.0 per day

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: KRW 55000 for adults and KRW 35000 for children (approximately)
  • Rollaway bed fee: KRW 48400.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Hotel Lotte Jeju
Jeju Hotel Lotte
Jeju Lotte
Jeju Lotte Hotel
Lotte Hotel Jeju
Lotte Jeju
Lotte Jeju Hotel
Lotte Hotel Jeju City
Lotte Hotel Jeju Seogwipo, Jeju-Do
Lotte Jeju City
Lotte Hotel Jeju Seogwipo
Lotte Jeju Seogwipo
Lotte Hotel Jeju Seogwipo
Lotte Jeju City
Lotte Hotel Jeju Resort
Lotte Hotel Jeju Seogwipo
Lotte Hotel Jeju Resort Seogwipo

Frequently asked questions

4.5
Wonderful
Rating 5 - Excellent. 972 out of 1420 reviews
5 - Excellent 68%
Rating 4 - Good. 320 out of 1420 reviews
4 - Good 23%
Rating 3 - Okay. 74 out of 1420 reviews
3 - Okay 5%
Rating 2 - Poor. 35 out of 1420 reviews
2 - Poor 2%
Rating 1 - Terrible. 19 out of 1420 reviews
1 - Terrible 1%

4.6/5

Cleanliness

4.7/5

Staff & service

4.4/5

Amenities

4.5/5

Property conditions & facilities

5/5 Excellent

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect hotel with a great service.
Stayed 3 nights in May 2021

4/5 Good

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property. Staff were very polite and friendly. The pool staff were very caring when my child hurt his leg at the pool. They made him feel very comfortable and showed a lot of compassion. Very nice heated pool. Live singing shows some nights at the pool which were family friendly. Kids would watch the shows from the pool while adults watched from the beach chairs. My only complaint was the price of the food. I felt it was way overpriced. The breakfast buffet was huge and tasty. I would recommend families with kids to stay here. But bring a rental car so you can try offsite restaurants (at cheaper prices) and to explore places on the island).
Stayed 4 nights in Apr 2021

4/5 Good

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2021

5/5 Excellent

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food, service and facilities were perfect! It was great time in jeju
Stayed 2 nights in Jan 2021