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Lotte Hotel Jeju

Photo gallery for Lotte Hotel Jeju

Primary image
Indoor pool, outdoor pool, cabanas (surcharge)
Indoor pool, outdoor pool, cabanas (surcharge)
Indoor pool, outdoor pool, cabanas (surcharge)
Terrace/patio

Overview of Lotte Hotel Jeju

Lotte Hotel Jeju

5.0 star property

4.7/5 Exceptional

Top rated for staff & service (4.7/5)

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Free airport shuttle
  • Air conditioning
  • Restaurant
Map
35, Jungmungwangwang-ro 72beon-gil, Seogwipo, Jeju Island, 697-808

Explore the area

  • Popular LocationJeju Teddy Bear Museum5 min walk
  • Popular LocationJungmun Saekdal Beach12 min walk
  • Popular LocationCheonjeyeon Falls14 min walk
  • AirportJeju (CJU-Jeju Intl.)37 min drive

Room options

About this area

Seogwipo

Lotte Hotel Jeju is located in Jungmun, a neighborhood in Seogwipo, and is in the entertainment district and near the beach. Jeju Teddy Bear Museum and The Museum of Sex and Health are cultural highlights, and some of the area's popular attractions include Hello Kitty Island and Jeju Waterworld. Traveling with kids? Don't miss Jeju Shinhwa World. Spend some time exploring the area's activities, including golfing.

What's nearby

  • Jeju Teddy Bear Museum - 5 min walk
  • PLAY K-POP - 5 min walk
  • Yeomiji Botanical Garden - 9 min walk
  • Jungmun Saekdal Beach - 12 min walk
  • Cheonjeyeon Falls - 14 min walk

Getting around

  • Jeju Intl. Airport (CJU) - 37 min drive

Restaurants

  • Angel-in-us - 4 min walk
  • Sinwoosung - 4 min walk
  • 신우성송도횟집 - 4 min walk
  • 신우성흑돼지 - 4 min walk
  • Starbucks - 5 min walk

About this property

Lotte Hotel Jeju

5-star luxury resort in the heart of Jungmun
Take advantage of a free roundtrip airport shuttle, a bowling alley, and a terrace at Lotte Hotel Jeju. With a white sand beach, beach umbrellas, and beach towels, this resort is the perfect place to soak up some sun. For some rest and relaxation, visit the sauna or steam room, and indulge in a massage.In addition to a coffee shop/cafe and a garden, guests can connect to free in-room WiFi.
Other perks at this resort include:
  • An indoor pool and an outdoor pool, with a waterslide and cabanas
  • Free self parking
  • Buffet breakfast (surcharge), an electric car charging station, and concierge services
  • Smoke-free premises, 5 meeting rooms, and a porter/bellhop
  • Guest reviews say great things about the dining options and helpful staff
Room features
All 500 rooms feature comforts such as 24-hour room service and laptop-friendly workspaces, in addition to thoughtful touches like air conditioning and separate sitting areas.
Extra conveniences in all rooms include:
  • Down comforters and rollaway/extra beds (surcharge)
  • Deep soaking tubs, bidets, and hair dryers
  • TVs with satellite channels
  • Wardrobes/closets, balconies, and separate sitting areas

Languages

Chinese (Mandarin), English, Japanese, Korean

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of CESCO (S. Korea)

Social distancing

Cashless transactions are available for all charges at the property
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
Individually-wrapped food options available through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Internet access (surcharge)

Parking and transportation

  • Free self parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options
  • Free roundtrip airport shuttle from 10 AM - 5 PM

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:30 AM: KRW 60000 for adults and KRW 35000 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Restaurants on site

  • THE CANVAS

Things to do

  • Arcade/game room
  • Bowling alley
  • Children's pool
  • Fitness center
  • Indoor pool
  • Outdoor pool
  • Playground
  • Sauna
  • Steam room

Family friendly

  • Arcade/game room
  • Bowling alley
  • Children's pool
  • Free children's club
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra beds (surcharge)
  • Separate dining area
  • Waterslide

Conveniences

  • ATM/banking services
  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • Computer station
  • Conference center
  • Meeting rooms - 5

Outdoors

  • Beach umbrellas
  • Garden
  • Pool cabanas (surcharge)
  • Terrace

Spa

  • Massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Beach towels
  • Games
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Heating (climate-controlled)
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Hair dryer
  • Separate bathtub and shower
  • Towels

Entertainment

  • Satellite channels
  • TV

Food and drink

  • Dining room
  • Free bottled water
  • Minibar

Outdoor space

  • Balcony

More

  • Desk
  • Desk chair
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Separate sitting area
  • Slippers

Similar properties

See similar properties

Policies

Check-in

93% of travelers were happy with check-in
Check-in from 3:00 PM - 11:30 PM
Minimum check-in age - 19

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
For more details, please contact the property using the information on the booking confirmation

Renovations and closures

The property will be renovating from November 1 2021 to August 31 2022 (completion date subject to change). The following areas are affected:
  • Exterior
During renovations, the resort will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for KRW 48400.0 per day

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: KRW 60000 for adults and KRW 35000 for children (approximately)
  • Rollaway bed fee: KRW 48400.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

No pets and no service animals are allowed at this property

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Hotel Lotte Jeju
Jeju Hotel Lotte
Jeju Lotte
Jeju Lotte Hotel
Lotte Hotel Jeju
Lotte Jeju
Lotte Jeju Hotel
Lotte Hotel Jeju City
Lotte Hotel Jeju Seogwipo, Jeju-Do
Lotte Jeju City
Lotte Hotel Jeju Seogwipo
Lotte Jeju Seogwipo
Lotte Hotel Jeju Seogwipo
Lotte Jeju City
Lotte Hotel Jeju Resort
Lotte Hotel Jeju Seogwipo
Lotte Hotel Jeju Resort Seogwipo

Frequently asked questions

Does Lotte Hotel Jeju have a pool?

Yes, this property has an indoor pool, an outdoor pool, and a children's pool.

How much does it cost to stay at Lotte Hotel Jeju?

As of Sep 28, 2022, prices found for a 1-night stay for 2 adults at Lotte Hotel Jeju on Oct 13, 2022 start from $212.19, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Lotte Hotel Jeju pet-friendly?

No, pets are not allowed at this property.

How much is parking at Lotte Hotel Jeju?

Self parking is free at this property.

What time is check-in at Lotte Hotel Jeju?

Check-in is from 3:00 PM - 11:30 PM. After-hours check-in is not available.

What time is check-out at Lotte Hotel Jeju?

Check-out is at 11 AM.

Does Lotte Hotel Jeju provide a shuttle to the airport?

Yes, there's a free airport shuttle.

Where is Lotte Hotel Jeju located?

Offering direct access to the beach, this Jungmun resort is in the entertainment district, 0.3 mi (0.4 km) from Jeju Teddy Bear Museum, and within 6 mi (10 km) of The Museum of Sex and Health and Hello Kitty Island. Jeju Waterworld and Sanbangsan Mountain Tansan Hot Springs are also within 9 mi (15 km).

Overall score and ratings

4.7

Exceptional

Rating 5 - Excellent. 1047 out of 1393 reviews
5 - Excellent 75%
Rating 4 - Good. 256 out of 1393 reviews
4 - Good 18%
Rating 3 - Okay. 52 out of 1393 reviews
3 - Okay 4%
Rating 2 - Poor. 28 out of 1393 reviews
2 - Poor 2%
Rating 1 - Terrible. 10 out of 1393 reviews
1 - Terrible 1%

4.7/5

Cleanliness

4.7/5

Staff & service

4.5/5

Amenities

4.6/5

Property conditions & facilities

4.6/5

Eco-friendliness

5/5 Excellent

Sheena Marie, Seattle
Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time. Thanks for taking such good care of us! One small piece of feedback about eco friendliness - do you recycle? It would have been nice to have a designated recycling bin if you do.
Stayed 2 nights in Sep 2022

5/5 Excellent

Christina
Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Everything was good!! Thanks!
Stayed 3 nights in Sep 2022

5/5 Excellent

Karen R
Traveled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Beautiful property with lots to explore
Stayed 2 nights in Jun 2022

5/5 Excellent

JASON
Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good stay overall but the room was a little warm maybe pending remodeling and a refurbished air conditioning. We left one key in the room to keep the air going but still noticeably warmer than preferred. Great housekeeping, plenty of towels and resupplied tissue, etc. Great swimming pool, the highlight of our stay. Live music performance was played for two nights during stay at poolside. Good singers. Two swimming areas connected by a path through a cave. Kids pool area with slides. Pricy food and drink at poolside. 7-Eleven in walking distance so bring back drinks and snacks. Hotel is close to a cliff and beach where you can see surfers and there is a restaurant there on the cliff. Hotel is close to waterfalls, scenic walking bridge, and botanical gardens. The re-design of the courtyard near the swimming pool should be nice once it is complete. Great buffet breakfast spread out over large area. It is more of a brunch with mix of breakfast and lunch items. They don't bring drinks to table so a little inconvenient for water and coffee compared to other hotel breakfast. Didn't see eggs to order station but great noodles station. Large selection of Korean food, fruit, salad bar, cheese, standard western breakfast items. Very good bacon, good selection of pastries and croissants. Fast elevators and short wait time.
Stayed 5 nights in Jun 2022

5/5 Excellent

Sung yea
Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Staff service is great!! But breakfast or other sauna Spa very small discount!
Stayed 5 nights in Jun 2022

5/5 Excellent

elizabeth
Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous property, great service - we all had a fantastic time. Steps to beach were a little steep with no surveillance there, which the hotel should reconsider from a safety perspective.
Stayed 4 nights in Jun 2022

5/5 Excellent

yong-mi
Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing location, walking distance to the Jungmun beach, teddy bear museum. Best was the bowling and gaming center within the hotel , had even 2 karaoke booths !
Stayed 1 night in Jul 2022

5/5 Excellent

KYEYOUNG
Stayed 2 nights in Jun 2022

5/5 Excellent

kyung
Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Most superb service by all staff. Made transport to Hallasan Hike easy which is not an easy feat. Beautifully located on the beach, but too many stairs for my elderly parents to walk down and up. There was active construction at the time of our visit. Overall, a great experience. Fun place for young families.
Stayed 3 nights in Jun 2022

5/5 Excellent

Min
Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
시설 서비스 모두 최고이구요. 온수풀, 산책길, 바닷가 다 좋았습니다. 직원분들 너무 친절하고 방시설이 조금 오래된 느낌은 있었지만 그래도 아주 좋았습니다. 일류호텔은 다르네요.
Stayed 2 nights in Jun 2022