4/10 Malo
Cori F.
27 jun. 2025
No le gustó: Limpieza
Gross & Disappointing
Got to the property after 4 as instructed. Dirty sheets wadded on bed, towels in bathtub, could feel crumbs on the floor. There was even a knife in the drawer with PB&J all over it. Reached out that night and all I got from owner was "sorry it wasn't cleaned." Property is minimally maintained & looks like a lot of DIY. Shower curtain weighed down with chip clips & looked very dirty. Tub surround has a poor patch job on the outside. Faucets "upstairs" were installed backwards and leak all over the counter. Technically this is a studio/loft and has 0 bedrooms as the one "bedroom" has no door and no closets to be considered a bedroom. Zero privacy if you want to be here with more than 2 people. Had to hound the owner to see if we were at least get some compensation for it being dirty. She said we'll get a refund. A week later, had to contact again as no refund received. She finally sent us a little over 100, which we felt was not adequate as not only was it dirty, but we had to wash sheets when we got there with our own detergent and keep our 6 yo daughter up, to have clean beds. Which the dryer has an awful nails on chalkboard sound. When we reached out to VRBO a 2nd time, she was on the other line with them & admitted they didn't have enough time to clean between bookings. So she knew they weren't going to have time and just hoped we wouldn't complain or pursue it. This is no novice property manager, they own like 10 other cabins. Minimum effort for max profit.
Cori F.
Se hospedó 4 noches en junio de 2025