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The Resort at Governor's Crossing

Photo gallery for The Resort at Governor's Crossing

Exterior
Indoor pool, seasonal outdoor pool, pool umbrellas, sun loungers
Waterslide
Water park
View from room

Overview of The Resort at Governor's Crossing

The Resort at Governor's Crossing

3.5 star property

8.8/10 Excellent

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Kitchen
  • Gym
Map
225 Collier Drive, Sevierville, TN, 37862

Explore the area

  • Popular LocationSmoky Mountain Palace Theater3 min walk
  • Popular LocationNASCAR SpeedPark Smoky Mountains3 min drive
  • Popular LocationTanger Outlets6 min drive
  • AirportKnoxville, TN (TYS-McGhee Tyson)50 min drive

Room options

About this area

Sevierville

The Resort at Governor's Crossing is located in Sevierville. Tanger Outlets and Island at Pigeon Forge are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit WonderWorks and Dollywood's Splash Country. Traveling with kids? Make time for Dollywood, or check out an event or a game at Smokies Stadium.
Visit our Sevierville travel guideOpens in a new window
Map

What's nearby

  • Smoky Mountain Palace Theater - 3 min walk
  • NASCAR SpeedPark Smoky Mountains - 3 min drive
  • Smoky Mountain Opry - 3 min drive
  • Tanger Outlets - 6 min drive
  • WonderWorks - 7 min drive

Getting around

  • McGhee Tyson Airport (TYS) - 50 min drive

Restaurants

  • Texas Roadhouse - 5 min walk
  • The Roaming Gnome Pub & Eatery - 7 min walk
  • Chick-fil-A - 13 min walk
  • Olive Garden - 17 min walk
  • Joe's Crab Shack - 18 min walk

About this property

The Resort at Governor's Crossing

3.5-star family-friendly hotel
You can look forward to free water park access, a terrace, and a firepit at The Resort at Governor's Crossing. For some rest and relaxation, visit the sauna or the hot tub. Stay connected with free in-room WiFi, and guests can find other amenities such as mini golf and a playground.
Other perks include:
  • A seasonal outdoor pool and an indoor pool, with a lazy river, a waterslide, and sun loungers
  • Free self parking
  • Express check-out, tour/ticket assistance, and express check-in
  • A 24-hour front desk, barbecue grills, and outdoor furniture
  • Guest reviews give top marks for the helpful staff and location
Room features
All 233 rooms offer comforts such as air conditioning, as well as perks like free WiFi and safes. Guest reviews speak well of the clean, comfortable rooms at the property.
Other conveniences in all rooms include:
  • Shower/tub combinations, free toiletries, and hair dryers
  • 55-inch flat-screen TVs with digital channels
  • Wardrobes/closets, outdoor play area, and kitchens

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Things to do

  • Arcade/game room
  • Children's pool
  • Fitness center
  • Free water park access
  • Indoor pool
  • Mini golf
  • Playground
  • Sauna
  • Seasonal outdoor pool
  • Spa tub

Family friendly

  • Arcade/game room
  • Children's pool
  • Dining table
  • Fence around the pool
  • Free children's club
  • Free water park access
  • Indoor pool
  • Kitchen
  • Lazy river
  • Microwave
  • Mini golf
  • Playground
  • Pool gate
  • Refrigerator
  • Seasonal outdoor pool
  • Waterslide

Conveniences

  • Elevator
  • Vending machine

Guest services

  • 24-hour front desk
  • Housekeeping (limited)
  • Tour/ticket assistance

Outdoors

  • BBQ grill(s)
  • Firepit
  • Outdoor entertainment area
  • Outdoor furniture
  • Outdoor play area
  • Picnic area
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Heating

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/tub combination
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 55-inch flat-screen TV
  • Digital channels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dining table
  • Dishwasher
  • Freezer
  • Ice maker
  • Kitchen
  • Microwave
  • Oven
  • Paper towels
  • Refrigerator
  • Stovetop
  • Toaster

More

  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

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Sevierville
Parking included
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Pool
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3 star
3 star
Hotel
Hotel
Guest rating 4+
Guest rating 4+
Business friendly
Business friendly

Policies

Check-in

Check-in from 4:00 PM - 7:00 AM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

The seasonal pool will be open from March 03 to October 29
Pool access available from 9:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
Children under 15 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Governor's Crossing
Governor's Crossing Sevierville
Resort Governor's Crossing
Resort Governor's Crossing Sevierville
The At Governor's Crossing
The Resort at Governor's Crossing Hotel
The Resort at Governor's Crossing Sevierville
The Resort at Governor's Crossing Hotel Sevierville

Frequently asked questions

Does The Resort at Governor's Crossing have a pool?

Yes, this property has an indoor pool, a seasonal outdoor pool, and a children's pool. Pool access is from 9:00 AM–10:00 PM.

How much does it cost to stay at The Resort at Governor's Crossing?

As of Dec 9, 2022, prices found for a 1-night stay for 2 adults at The Resort at Governor's Crossing on Dec 14, 2022 start from $85.6, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Resort at Governor's Crossing pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Resort at Governor's Crossing?

Self parking is free at this property.

What time is check-in at The Resort at Governor's Crossing?

Check-in is from 4:00 PM - 7:00 AM.

What time is check-out at The Resort at Governor's Crossing?

Check-out is at 10:00 AM.

Where is The Resort at Governor's Crossing located?

This family-friendly Sevierville hotel is within 3 mi (5 km) of Tanger Outlets, WonderWorks, and Titanic Museum. Island at Pigeon Forge and Dollywood's Splash Country are also within 6 mi (10 km).

Can I cancel my reservation for free at The Resort at Governor's Crossing and receive a full refund?

Yes, The Resort at Governor's Crossing offers free cancellation on select room rates, because flexibility matters! Please refer to The Resort at Governor's Crossing cancellation policy on our site for more details about any exclusions or requirements.

The Resort at Governor's Crossing Reviews

The Resort at Governor's Crossing Reviews

Overall score and ratings

8.8

Excellent

Rating 10 - Excellent. 646 out of 1066 reviews" "
" "10 - Excellent 61%
Rating 8 - Good. 283 out of 1066 reviews" "
" "8 - Good 27%
Rating 6 - Okay. 85 out of 1066 reviews" "
" "6 - Okay 8%
Rating 4 - Poor. 35 out of 1066 reviews" "
" "4 - Poor 3%
Rating 2 - Terrible. 17 out of 1066 reviews" "
" "2 - Terrible 2%

8.8/10

Cleanliness

9.0/10

Staff & service

8.9/10

Amenities

8.7/10

Property conditions & facilities

8.6/10

Eco-friendliness

8/10 Good

Debbie
Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was on the 2nd floor right outside the elevator. It was TERRIBLE. The noise in the hall was unbelievable. If we heard the door to the stairwell slam once, we heard it 100 times banging; especially at night. You could actually hear people's conversations while they were standing waiting for the elevator! I've stayed in other rooms before and did not encounter this. I think that this room should be discounted. I'm sure you must have heard this complaint before. This clouded my opinion of this stay.

6/10 Okay

Octavia
Traveled with family
Liked: Staff & service, amenities
Disliked: Cleanliness
There was dried up food smeared on all the walls. Visible stains on bedding so we went and purchased our own.

10/10 Excellent

Donald
Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was great from cleanes to staff allgreat

10/10 Excellent

Rita
Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was perfect.... Quiet, clean, comfortable. Everything was very good. Enjoyed the stay, wish it could have been longer .

10/10 Excellent

Chasity
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the decorations
Stayed 3 nights in Nov 2022

10/10 Excellent

Breanna
Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved thrbstaff friendliness activities available for the kids! The Christmas lights were a treat as well!!
Stayed 3 nights in Nov 2022

8/10 Good

Elijah
Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for family and kids would stay again
Stayed 2 nights in Nov 2022

10/10 Excellent

melissa
Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and room for the price!

8/10 Good

Craig
Traveled with family
Liked: Cleanliness, staff & service, amenities
The property is family friendly with plenty of activities when in season. Since we were there between seasons we had limited things to do. The indoor water park was good for small children but disappointing for those over 8 years old. I stayed there summer 2021 and gave it an excellent rating then. This year (2022) it has noticeably gone downhill somewhat. The hallway where carts are kept had massive holes in it where people just slammed the carts into the wall. Needs paint updated throughout. The carpet in our condo was in sad shape. Everything was clean and well stocked. The staff was extremely nice, friendly and helpful. Easy access to everything in Sevierville and Pigeon Forge. This property is a very good place to stay when in the area. Would stay again.

8/10 Good

Trudy
Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay very much. Friendly staff, easy check-in, very nice property.