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"Had a beautiful stay at the Tower room!!! Great location, great views and the team working there were fab! We will definitely be returning xx"

"Excellent every time I’ve been."

"We have stayed before and enjoyed it ."

"We enjoyed staying in the property. We had a car and can visit all the Lake District attractions from the location. The view of the hotel was superb and manage to take some nice snaps. English Breakfast was included and the hospitality was superb. I faced flush issue with the toilet but the hotel has resolved the issue within quick turnaround time. Very impressed with the quick resolving of this issue. The room service was also good with general toiletries, room cleaning and towels changed on a daily basis. I would like to extend my thanks to the hotel management for making our holiday memorable. Regards Konark"

"We loved the way the property- an old tannery- had been converted into a hotel with a lot of unique properties. Unfortunately, it had some challenges for disabled people: going up and down stairs, for example. They had a little chair lift in two places, but the wheelchair had to be carried manually up and down stairs. There was great difficulty for going from our ground floor room to breakfast on 2nd floor. They offered to accommodate by bringing breakfast down to us in the bar area of ground floor, and helping us with the stairs in several ways, but it was still challenging. The rooms were nice and clean and comfortably large, but there was no A/C, and no microwave or fridge, and little space for unpacking clothes. We had a wonderful view out over the river from our room. The bar or dining room, "The Tannery", had a nice selection of options for evening meals, which we used a couple of times, but they seemed to be out of the things that we would have enjoyed most. We loved the ancient feeling of the city, including a beautiful cathedral and an enchanting old castle."

"Spa facilities are superb, as was the hotel, only negative was the lunch included in spa day. This was very oily and below the standard expected. "

"Amazing stay fantastic hotel and very friendly staff "

"the hotel is absolutely first class, superb food in the Hemrock restaurant, and service outstanding. Well done"

"Stayed here for one night in a multiple beds room. Room was spacious and had all we needed. I would definitely recommend opting for the lake view rooms as the view is great! Both members of staff we interacted with were pleasant and helpful. Would definitely stay again."