Sheppton Vacations from $374

The first room we were given was dirty & had an odor (bathroom had towels and used soap in shower, bed was slept in, and duvet had balls of fabric in between layers due to overuse/washing.) Air conditioner had visible mold and dirt. When they gave us another room, it was a king bed so had to share with my coworker. Staff was very nice though.

This property was top-notch in its prime, but that is since passed and the facility is in desperate need of renovation. The waterpark and on-site restaurants are only open on the weekends. Maid services only when you check out. The outdoor and indoor pools were in good shape. The field house was OK. The theater movies were 20 years old the bowling alley in arcade. We’re in good shape. The fitness center was also very nice. Staff did the best they could but I felt sorry for them having to try to explain why things weren’t up to expectations by the website. Everyone was nice and when asked, they did attend to requests.

Welcoming note. Hard to say what I didn’t like about the property.

The room was very clean, and also the food was excellent at the Mexican restaurant, Connor was our waiter and did an excellent job.

We have stayed here at least once a year for the last 15 years and have always had a great experience. I was a little disappointed that I didn't really have hot water for a shower and there was no hair dryer or safe in the room this time. I definitely will come back as even these little things do not change the way I feel about the property.