Candlewood Suites HAZLETON, an IHG Hotel

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In-room safe, free WiFi
In-room safe, free WiFi
In-room safe, free WiFi
In-room safe, free WiFi

Overview of Candlewood Suites HAZLETON, an IHG Hotel

Candlewood Suites HAZLETON, an IHG Hotel

2.5 out of 5

4.4/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Pet friendly
  • Air conditioning
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Personal protective equipment
  • Social distancing
  • Sheets and towels washed at 140°F
9 Bowmans Mill Rd, Sugarloaf, PA, 18202

Explore the area

  • Popular LocationJack Frost Mountain Resort36 min drive
  • AirportWilkes-Barre, PA (AVP-Scranton Intl.)38 min drive
  • Popular LocationBlue Mountain Ski Area55 min drive
  • Popular LocationRicketts Glen State Park58 min drive

Choose dates to view prices

About this area

Sugarloaf

Located in Sugarloaf, Candlewood Suites HAZLETON, an IHG Hotel is in the city center. The area's natural beauty can be seen at Nescopeck State Park and Lehigh Gorge State Park, while Eckley Miners' Village and Berwick Historical Society are cultural highlights.

What's nearby

  • Laurel Mall - 3 min drive
  • Community Park - 3 min drive
  • Jack Frost Mountain Resort - 36 min drive
  • Blue Mountain Ski Area - 55 min drive
  • Ricketts Glen State Park - 58 min drive

Restaurants

  • Top of the 80's — 6 min walk
  • Damon's Grill — 12 min walk
  • Perkins — 19 min walk
  • Pizza Hut — 4 min drive
  • Brass Buckle — 4 min drive

Getting around

  • Wilkes-Barre Scranton Intl. Airport (AVP) - 38 min drive

About this property

Candlewood Suites HAZLETON, an IHG Hotel

Hotel in Sugarloaf with fitness center and business center
Along with a restaurant, this hotel has a fitness center and a business center. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite. Rooms offer free WiFi and safes.
Candlewood Suites HAZLETON, an IHG Hotel offers 124 air-conditioned accommodations with safes. Guests can surf the web using the complimentary wireless Internet access.
Recreational amenities at the hotel include a fitness center.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 1 restaurant

Things to do

  • Fitness center

Family friendly

  • Laundry facilities

Conveniences

  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Dry cleaning service
  • Laundry facilities

Business services

  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • TV in lobby

Room amenities

Bedroom

  • Air conditioning

More

  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 10 per pet, per day

Children and extra beds

Children are welcome

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet fee: USD 10 per pet, per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Candlewood HAZLETON
Candlewood Suites HAZLETON
Candlewood Suites Hotel HAZLETON
Candlewood Suites Hazleton Hotel Hazleton
Candlewood Suites HAZLETON Hotel
Candlewood Suites HAZLETON
Candlewood Suites HAZLETON an IHG Hotel
Candlewood Suites HAZLETON, an IHG Hotel Hotel
Candlewood Suites HAZLETON, an IHG Hotel Sugarloaf
Candlewood Suites HAZLETON, an IHG Hotel Hotel Sugarloaf

Frequently asked questions

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 382 out of 656 reviews
5 - Excellent 58%
Rating 4 - Good. 185 out of 656 reviews
4 - Good 28%
Rating 3 - Okay. 52 out of 656 reviews
3 - Okay 8%
Rating 2 - Poor. 18 out of 656 reviews
2 - Poor 3%
Rating 1 - Terrible. 19 out of 656 reviews
1 - Terrible 3%

4.5/5

Cleanliness

4.5/5

Staff & service

4.0/5

Amenities

4.5/5

Property conditions & facilities

4/5 Good

Liked: Cleanliness, staff & service, amenities
The only complaint was the ratty chair that was peeling. Other than that great place to stay.
Stayed 1 night in Nov 2021

4/5 Good

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Nothing exceptional but it was neat and well kept.
Stayed 2 nights in Sep 2021

1/5 Terrible

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I contacted the hotel with a request to cancel our reservation. I specifically requested to speak to a manager. The person that answered named Lordes said she could help me. I explained our situation. Lordes was great and said she would cancel our reservation and provided me a cancellation confirmation number. He also stated due to our situation that we would be fully reimbursed. Now almost two weeks later no refund. I contact Expedia-Expedia follows their guidelines and contacts the hotel. I get an email that the hotel has refused my refund. Wait what??? Now I have to contact the hotel again and go thru this BS to have our money refunded. So this review is for terrible customer service by whatever management denied our refund after being told we would be fully refunded and given a confirmation number by Lordes. DO NOT BOOK THIS HOTEL. After feeling so frustrated -hopefully this review will keep others away to avoid the same hassle I now have to go through to get our refund which was already promised by the hotel staff Lordes. Lordes you were excellent - someone else is causing this problem. DO NOT BOOK THIS HOTEL
Stayed 1 night in Aug 2021

1/5 Terrible

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Dont stay here !
Lets 1st start w i was not put into the type of room i booked. I had to go back to the desk to get another room. Once in that room, there were no towels or toiletries, i had to go get them at the desk . There was no plasticware and with covid i did not trust a dishwasher even if i wanted to use the dishwasher there were no pods or detergents. The furniture was very worn and ripped in spots . The halwaya smelled like marijuana! The money spent for a suite andwhat we got was horrible. I will never stay here again.
Stayed 2 nights in Aug 2021

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean room. I didn't like the smoke smell in the elevator.
Stayed 2 nights in Aug 2021