Ratings based on 60 Verified Reviews

4.3 out of 5
97% of guests recommend
4.8 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 10, 2017
Cons: It says free toiletries in description, but only bar soap is provided, but that's just a minor issue. Everything else was fine.
Very clean apartment. Breakfast very good with home baked goods. Short walk into town.
5 out of 5
by Carole

A very individual place to stay.

Posted Mar 28, 2017 on Hotels
This is a very individual place to stay. The "Suites" are located on the 3rd floor & above over a row of shops on the main road. One thing that on first sight is rather off-putting is that the rail line runs immediately behind the building but the trains don't run over-night & weren't a problem. The room had a large bed, sofa, TV, desk & wardrobe space. The brilliant breakfast was delivered to your room at the requested time laid out on a table. This included all that we could want & kept us going most of the day. Emily was there to greet us & show us our room & she was available on WhatsApp when she was not actually at the "Suites". She & the other staff were very friendly. She provided us with excellent information, especially suggestions on where to eat. She discussed our plans & was able to organise an individual Amalfi coast trip. OK we could have done a cheaper one but to have our own extremely friendly driver, who could stop in places that a coach could not. We would definitely return.
4 out of 5
by Anastasia

Posted Feb 12, 2017 on Hotels
Comfortable and luxurious with in walking distance of everything
4 out of 5
Recommended
for Everyone
by A verified traveler

Like staying with a friend out of town.

Posted Oct 26, 2016
Location: Everything is walking distance pretty much. 10 minutes from the main square in Sorrento.
Emily gives lots of good advice and she is great for making things a lot less stressful with her wealth of info for travellers staying with her. Breakfast is made to order and she checks before to make sure what you will like. The internet is a bit slow sometimes but you shouldn't be online that much anyways. I needed to do some work online and that is why I only gave it 4 out of five otherwise it would have got 5 stars all the way down. One thing I liked is that she didn't try to nickle and dime you for a bottle of water like many places do.
Comment from Hotel Management
Feb 3, 2017 by Emily, Hotel Management
Dear Customer, thank you so much for writing to have a friend out of town; it is very important for us that our customers feel at home. I am so sorry if you have found the wi fi a little 'slow, if you had told me I would immediately verified. Anyway we thank the comments and we hope to welcome you again! :)
5 out of 5
Recommended
for Everyone
by A verified traveler from miami, fl

Love the Hotel!

Posted Aug 20, 2016
Ana and Emily were excelent. We were treated like family.
Comment from Hotel Management
Sep 29, 2016 by Emily, Hotel Management
Dear Client, thank you very much for your comment and for chooising Sorrento and Emily Suites ! :)We hope to host you again! With love Arrivederci :)
5 out of 5
by A verified traveler

Warm welcome, very clean & comfortable room

Posted Jun 11, 2016 on Hotels
Very warm welcome from Emilia, friendly service, good travel advice and help with trip planning; beautifully decorated, clean, and comfortable room.
Comment from Hotel Management
Jun 15, 2016 by Emily, Hotel Management
Ciao:) thank you very much for your beautiful comment ! :) You have filled my heart full of joy and have given me so much strength! I hope to welcome you again! :) Arrivederci Emily
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice apartment hotel

Posted Apr 30, 2016
The rooms are clean and spacey. The hotel is not far from the main square. Good minimal breakfast.
Comment from Hotel Management
Jun 15, 2016 by Emily, Hotel Management
Ciao Jonathan, thank you very much for your comment and to explain that we are very close to tha main Square and so central. Thank you again and I hope to host you again! :) Arrivederci Emily
4 out of 5
Recommended
for Everyone
by A verified traveler from Ottawa

Great Value

Posted Mar 9, 2016
Pros: Great staff....clean rooms. Breakfast was very nice, delivered to your room on time.
Cons: The sign for the hotel could be bigger.
Location: You can easily walk to Piazzo Tasso - we recommend the Aurora Restaurant - super food and the staff is very friendly. There's a lot of choice..
The staff are very helpful and accommodating. The hotel is more a b&b...and a bit challenging to find. It's right on the Corsa Italia, the address is pretty accurate, but the sign is very small. You'll see an Esso on the north side of the street (which is where you park) and on the south side is a Pharmacy and laundry...right next to the hotel. Ring the bell and they'll come right down. There's a small lift/elevator to take your bags up, but you'll probably use the stairs day to day. The rooms are all fine - we stayed in two different rooms. There is some street noise, so bring your ear plugs (it's not all that bad really).
5 out of 5
Recommended
for Everyone
by A verified traveler

Small but nice operation

Posted Feb 13, 2016
We stayed in one of three rooms in an apartment building on the main road (most places are on or near the main road). Easy walk to shops, restaurants, train station, historic district, and port. Room was clean and in very good repair; bathroom clean and comfortable. I was worried at first about the train, but it doesn't run at night and rolls in and out quietly. Overall, a quiet, pleasant stay. Breakfast is a generous "continental"; staff is extremely helpful and attentive. I would have liked a proper little table (instead of a desk) and one of those convenient bathroom wall rack heaters (we were there in winter), but these are minor concerns.
5 out of 5
Recommended
for Everyone
by A verified traveler from Chicago, IL

Lovely staff, good location

Posted Nov 9, 2015
Pros: The staff and breakfast
Cons: Nothing
Location: Piazza Tasso - great square with tons of restaurants and shopping. Capri is just a short ferry ride away and is beautiful.
The daughter is extremely sweet and helpful. We stayed here 1 night and were leaving extremely early the next day, so they brought us plenty of breakfast foods the night before for us to eat since we were leaving before they start serving breakfast. There was plenty to choose from. The room was very clean and the balcony was great overlooking the main road. The bed was very firm and isn't what we're used to. The location of the place is about a 10 minute walk down the main road to the main piazza.