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Overview of Grand Hotel Excelsior Vittoria

Photo gallery

1 bedroom, Frette Italian sheets, premium bedding, minibar
Seasonal outdoor pool, pool umbrellas, sun loungers
Seasonal outdoor pool, pool umbrellas, sun loungers
Seasonal outdoor pool, pool umbrellas, sun loungers
Terrace/Patio
VIP Access

Grand Hotel Excelsior Vittoria

5 out of 5

4.8/5 Exceptional

Guests rated this property 4.9/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet Friendly
  • Air Conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays

Explore the area

    Popular LocationPiazza Tasso1 min walk
    Popular LocationSedile Dominova1 min walk
    Popular LocationPiazza Sant'Antonino2 min walk
    AirportNaples (NAP-Naples Intl.)63 min drive

Choose dates to view prices

  • Deluxe Suite, Terrace, Sea View

    5/5 guest room rating

    Room amenities

    • 646 sq ft
    • Sea view
    • Sleeps 4
    • 1 King Bed
    More detailsDeluxe Suite, Terrace, Sea View
  • Suite, 2 Bedrooms (Be Excelsior)

    Room amenities

    • 968 sq ft
    • Sea view
    • Sleeps 4
    • 1 King Bed and 1 Double Bed
    More detailsSuite, 2 Bedrooms (Be Excelsior)
  • Junior Suite, Terrace, Sea View (Deluxe)

    4.5/5 guest room rating

    Room amenities

    • 344 sq ft
    • Sea view
    • Sleeps 3
    • 1 King Bed
    More detailsJunior Suite, Terrace, Sea View (Deluxe)
  • Suite (Caruso)

    Room amenities

    • 700 sq ft
    • Sea view
    • Sleeps 3
    • 1 King Bed
    More detailsSuite (Caruso)
  • Villa, 3 Bedrooms (Excelsior Vittoria)

    Room amenities

    • 1292 sq ft
    • Sleeps 6
    • 1 King Bed, 1 Double Bed and 1 Twin Bed
    More detailsVilla, 3 Bedrooms (Excelsior Vittoria)
  • Suite (Pavarotti)

    Room amenities

    • 1044 sq ft
    • Sea view
    • Sleeps 3
    • 1 King Bed
    More detailsSuite (Pavarotti)
  • Deluxe Double Room, Balcony, Sea View

    5/5 guest room rating

    Room amenities

    • 322 sq ft
    • Sea view
    • Sleeps 2
    • 1 Double Bed
    More detailsDeluxe Double Room, Balcony, Sea View
  • Suite, 2 Bedrooms (Pavarotti)

    Room amenities

    • 1496 sq ft
    • Sea view
    • Sleeps 4
    • 1 King Bed
    More detailsSuite, 2 Bedrooms (Pavarotti)
  • Superior Double Room, Sea View

    4.7/5 guest room rating

    Room amenities

    • 301 sq ft
    • Sea view
    • Sleeps 2
    • 1 Double Bed
    More detailsSuperior Double Room, Sea View
  • Suite (Lucio Dalla)

    Room amenities

    • 807 sq ft
    • Sea view
    • Sleeps 3
    • 1 King Bed
    More detailsSuite (Lucio Dalla)
  • Suite, 3 Bedrooms (Pavarotti)

    Room amenities

    • 2293 sq ft
    • Sea view
    • Sleeps 6
    • 1 King Bed
    More detailsSuite, 3 Bedrooms (Pavarotti)
  • Grand Suite (Deluxe)

    Room amenities

    • 914 sq ft
    • Sea view
    • Sleeps 4
    • 1 King Bed
    More detailsGrand Suite (Deluxe)
  • Suite, 2 Bedrooms (Caruso)

    Room amenities

    • 1022 sq ft
    • Sea view
    • Sleeps 4
    • 1 King Bed and 1 Queen Bed
    More detailsSuite, 2 Bedrooms (Caruso)
  • Double Room, Garden View

    4.4/5 guest room rating

    Room amenities

    • 269 sq ft
    • Sleeps 2
    • 1 Double Bed
    More detailsDouble Room, Garden View
  • Suite, 2 Bedrooms (Lucio Dalla)

    Room amenities

    • 1334 sq ft
    • Sea view
    • Sleeps 4
    • 1 Queen Bed and 1 King Bed
    More detailsSuite, 2 Bedrooms (Lucio Dalla)
  • Junior Suite, Balcony, Sea View (Superior)

    5/5 guest room rating

    Room amenities

    • 452 sq ft
    • Sea view
    • Sleeps 4
    • 1 King Bed
    More detailsJunior Suite, Balcony, Sea View (Superior)
  • Suite (One-of-a-kind, VIP)

    Room amenities

    • 646 sq ft
    • Sea view
    • Sleeps 3
    • 1 King Bed
    More detailsSuite (One-of-a-kind, VIP)
  • Junior Suite, Garden View

    5/5 guest room rating

    Room amenities

    • 592 sq ft
    • Sleeps 4
    • 1 Queen Bed
    More detailsJunior Suite, Garden View
  • Superior Suite, Sea View

    Room amenities

    • 592 sq ft
    • Sea view
    • Sleeps 4
    • 1 Queen Bed
    More detailsSuperior Suite, Sea View
  • Villa, 2 Bedrooms (Excelsior Vittoria)

    5/5 guest room rating

    Room amenities

    • 1075 sq ft
    • Sleeps 5
    • 1 Twin Bed and 1 King Bed
    More detailsVilla, 2 Bedrooms (Excelsior Vittoria)

About this area

Sorrento

Located in Sorrento's Sorrento Historic Centre neighborhood, Grand Hotel Excelsior Vittoria is in the city center and on the waterfront. Sorrento Marina and Sorrento Lift are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Marina Grande Beach and Fornillo Beach. Traveling with kids? Consider Villa Fiorentino, or check out an event or a game at Stadio Romeo Menti. Discover the area's water adventures with scuba diving nearby, or enjoy the great outdoors with horse riding, hiking/biking trails, and mountain biking.
Popular Location

What's nearby

  • Piazza Tasso - 1 min walk
  • Sedile Dominova - 1 min walk
  • Piazza Sant'Antonino - 2 min walk
  • Deep Valley of the Mills - 3 min walk
  • Sorrento Cathedral - 4 min walk

Getting around

  • Sorrento Station - 4 min walk
  • AirportNaples Intl. Airport (NAP) - 63 min drive

Restaurants

  • Terrazza Bosquet — 1 min walk
  • Orangerie Restaurant — 1 min walk
  • Il Leone Rosso — 3 min walk
  • Osteria del Buonconvento — 4 min walk
  • L'antica trattoria — 4 min walk
View in a map

About this property

Grand Hotel Excelsior Vittoria

Family-friendly Sorrento hotel in Sorrento Historic Centre, walk to Sorrento Marina
Along with 2 restaurants, this hotel has a marina and a full-service spa. WiFi in public areas is free. Other amenities include 2 bars/lounges, a health club, and a poolside bar. All 82 soundproofed rooms feature free WiFi and 24-hour room service. For a bit of entertainment, LED TVs come with digital channels, and guests will also appreciate thoughtful touches like bathrobes and slippers.
Grand Hotel Excelsior Vittoria offers 82 accommodations with minibars and laptop-compatible safes. Each accommodation is individually decorated. Beds feature Frette Italian sheets and premium bedding. 42-inch LED televisions come with digital channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and complimentary toiletries. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

A children's pool and a seasonal outdoor pool are on site. Other recreational amenities include a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Boutique Spa La Serra. Services include deep-tissue massages, sports massages, Swedish massages, and facials. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a spa tub.

The spa is open daily.

Awards and affiliations

Grand Hotel Excelsior Vittoria is listed in the 2017 Condé Nast Traveler Top 100 List and the 2020 Travel + Leisure 500.

Awards and affiliations

The property is a member of the Leading Hotels of the World.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional sanitization guidelines of Safe Hospitality National Protocol (Italy)

Social distancing

Contactless check-in and check-out
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Individually-wrapped food options available for breakfast and dinner
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 35 per day; includes in/out privileges)
  • Valet parking on site (EUR 35 per day; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Limited onsite parking
  • Electric car charging station on site
  • Onsite parking is wheelchair accessible
  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Train station pick-up shuttle (surcharge)
  • Ski shuttle nearby

Food and drink

  • English breakfast available for a fee daily 7:00 AM–11:00 AM: EUR 50 per person
  • 2 restaurants
  • 2 bars/lounges and 1 poolside bar
  • 24-hour room service

Things to do

  • Art gallery
  • Basketball
  • Children's pool
  • Fitness center
  • Full-service spa
  • Helicopter/airplane tours
  • Playground
  • Seasonal outdoor pool
  • Volleyball

Family friendly

  • Babysitting/childcare (surcharge)
  • Children's pool
  • Dry cleaning service
  • In-room child care (surcharge)
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised childcare/activities (surcharge)

Conveniences

  • Ballroom
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • French
  • German
  • Italian
  • Spanish

Business services

  • 3 meeting rooms
  • Business center
  • Computer station

Outdoors

  • Garden
  • Marina onsite
  • Pool sun loungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • Body treatments
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - sports
  • Massage - Swedish
  • Spa open daily
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility
  • Roll-in shower
  • Valet for wheelchair-equipped vehicle
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

More

  • Couples dining
  • Designated smoking areas (fines apply)
  • Romance packages available

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Frette Italian sheets
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Linens
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Entertainment

  • 42-inch LED TV
  • Cable/satellite channels

Food and drink

  • Champagne service
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Individually decorated
  • Laptop-compatible safe
  • Phone
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in from 3:00 PM - midnight
Early check-in subject to availability
Late check-in subject to availability
Express check-in
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Express check-out

Special check-in instructions

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

Renovations and closures

This property is closed from October 28 2020 to March 31 2021 (dates subject to change).
The property is closed between January 08 and April 30.

Access methods

Staffed front desk

Pets

Pets stay free
Food and water bowls are available
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children 3 years old and younger stay free when using existing bedding
Rollaway/extra beds are available for EUR 198.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 0.00 per person, per night
  • A tax is imposed by the city: From 1 April - 31 October, EUR 4.00 per person, per night
  • Resort fee: EUR 40 per accommodation, per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for English breakfast: EUR 50 per person (approximately)
  • Airport shuttle fee: EUR 180 per vehicle (one-way)
  • Self parking fee: EUR 35 per day (in/out privileges)
  • Valet parking fee: EUR 35 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: EUR 198.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a smoke detector, and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 1999.99, due to national regulations; for further details, please contact the property using information in the booking confirmation
This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation
The seasonal pool will be open from May to October
Up to 2 children 3 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation
Parking height restrictions apply

Property is also known as

Excelsior Vittoria
Grand Excelsior Vittoria
Grand Excelsior Vittoria Sorrento
Grand Hotel Excelsior Vittoria
Grand Hotel Excelsior Vittoria Sorrento
Grand Hotel Vittoria Excelsior
Grand Vittoria
Hotel Excelsior Vittoria
Hotel Grand Excelsior Vittoria
Hotel Grand Vittoria
Sorrento Excelsior
Sorrento Hotel Excelsior
Excelsior Vittoria Sorrento
Grand Hotel Excelsior Vittoria Hotel
Grand Hotel Excelsior Vittoria Sorrento
Grand Hotel Excelsior Vittoria Hotel Sorrento

Frequently asked questions

Can I cancel my reservation for free at Grand Hotel Excelsior Vittoria and receive a full refund?
Yes, Grand Hotel Excelsior Vittoria offers free cancellation on select room rates, because flexibility matters! Please refer to Grand Hotel Excelsior Vittoria cancellation policy on our site for more details about any exclusions or requirements.
Does Grand Hotel Excelsior Vittoria have a pool?
Yes, this property has a seasonal outdoor pool and a children's pool.
Is Grand Hotel Excelsior Vittoria pet-friendly?
Yes, pets are allowed at this property.
How much is parking at Grand Hotel Excelsior Vittoria?
Self parking is available for EUR 35 per day. Valet parking is available for EUR 35 per day. Limited spots are available.
What time is check-in at Grand Hotel Excelsior Vittoria?
Check-in is from 3:00 PM - midnight. A fee applies for early check-in (amount may vary, subject to availability). Late check-in is available during limited hours.
What time is check-out at Grand Hotel Excelsior Vittoria?
Check-out is at 11 AM. Late check-out is available for a fee (amount may vary, subject to availability).
Does Grand Hotel Excelsior Vittoria provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of EUR 180 per vehicle, one-way, applies.
Where is Grand Hotel Excelsior Vittoria located?
This family-friendly Sorrento hotel is located on the waterfront, steps from Sorrento Peninsula, Corso Italia, and Piazza Tasso. Sorrento Marina and Sorrento Lift are also within 10 minutes. Sorrento Station is only a 4-minute walk and Sant'Agnello Station is 24 minutes.
4.8
Exceptional
Rating 5 - Excellent. 206 out of 235 reviews
5 - Excellent 88%
Rating 4 - Good. 24 out of 235 reviews
4 - Good 10%
Rating 3 - Okay. 2 out of 235 reviews
3 - Okay 1%
Rating 2 - Poor. 3 out of 235 reviews
2 - Poor 1%
Rating 1 - Terrible. 0 out of 235 reviews
1 - Terrible 0%

4.9/5

Cleanliness

4.8/5

Staff & service

4.8/5

Amenities

4.9/5

Property conditions & facilities

5/5 Excellent

Traveled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the stay. Great location, beautiful building and room, staff were very helpful and friendly. Pleasant stay.
Stayed 4 nights in Oct 2020

5/5 Excellent

Traveled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Marvellous hotel in a great setting in the middle of Sorrento
Stayed 11 nights in Sep 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sorrento-Vittoria
Fantastic Hotel, fantastic staff and the views - wow. Get a room with sea view - gorgeous. Highly highly recommended....
Stayed 9 nights in Sep 2020

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Iconic, but a little tired
This is an historic hotel. It has an impressive history and some beautiful rooms. The garden was lovely and the views of Mt Vesuvius are wonderful. The hotel feels a bit tired and neglected in some ways. We had booked a rather expensive suite and though the hotel was well under occupied in the second week of November instead of being upgraded we were offered an upgrade for an additional fee. We looked at both rooms and kept the one we had chosen. The upgraded room had quite a barren feel and was not warm or inviting though it did have a few of Vesuvius. I think we were spoiled by the exceptional service of Il Timeo in Taormina but the service at Vittoria was underwhelming. The workers were pleasant but no one seemed very enthused or positive about their work. It was kind of depressing. On the other hand the waitstaff at the breakfast and the Michelin star restaurant were quite good and cheerful. The Bousquet restaurant food was good but the decor and condition of the space was seriously lacking. Our suite was nice with a lovely garden view. We had a couple of room service meals and while most room service is over priced this was extraordinarily so. A small cup of vegetable soup was $22.00. It was interesting to stay at this hotel for it's history but I don't think I'd be inclined to stay there again.
Stayed 3 nights in Nov 2019

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