Very marginal hotel in the heart of Springfield.
Posted Sep 21, 2016
Upon our arrival at about midnight on Sept. 17th, we were given the keys to one room which, when we entered, had a horrible smell, as if somebody had tried to cover up the stench of dead bodies. I have never smelled anything like that in my life. When we requested and got another room, we were given one in which: 1) the A/C's fan sounded like a freight train when engaged (we ended up turning the temp way up so that the fan would kick in as little as possible), 2) the light above the bath sink would not turn on when the switch was engaged, though a few minutes later it inadvertently would, and 3) the TV would intermittently go out, leaving us watching "snow" for a minute or two at a time. We decided, however, to stay in that room yet another night as we did not have time the next day to make a switch, and also doubted that another room there would be much better. We did notify the front desk about the room's issues the morning after our check-in, and were told that "Engineering" would be notified and would correct the problems. That did not happen.