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Norfolk Hotel

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Outdoor pool
Outdoor pool
Outdoor pool
Free cribs/infant beds, free WiFi

Overview of Norfolk Hotel

Norfolk Hotel

2 out of 5

4.3/5 Excellent

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Restaurant
  • Bar
  • Housekeeping

Cleaning and safety practices

  • Cleaned with disinfectant
  • Social distancing

Explore the area

  • Popular LocationHoward Davis Park2 min walk
  • Popular LocationHavre des Pas7 min walk
  • Popular LocationPort of Jersey15 min walk
  • AirportJersey (JER)20 min drive

Choose dates to view prices

About this area

St. Helier

Located in St. Helier, Norfolk Hotel is near the beach. Travelers who have shopping on the agenda can visit St. Helier Central Market and King Street, while those looking for another kind of activity may want to check out Howard Davis Park. Looking to enjoy an event or a game while in town? See what's happening at Springfield Stadium or Les Landes Race Course.
Popular Location

What's nearby

  • Howard Davis Park - 2 min walk
  • St. Helier Central Market - 7 min walk
  • Havre des Pas - 7 min walk
  • Fort Regent Leisure and Entertainment Centre - 8 min walk
  • Port of Jersey - 15 min walk

Getting around

  • Jersey (JER) - 20 min drive

Restaurants

  • Ciao — 1 min walk
  • Indian Ocean — 5 min walk
  • Little Thai — 5 min walk
  • Hugo's — 6 min walk
  • Relish — 6 min walk

About this property

Norfolk Hotel

Hotel with free parking, near Howard Davis Park
A restaurant, an outdoor pool, and a bar/lounge are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, a 24-hour front desk, and an arcade/game room. All 100 rooms offer free WiFi, coffee makers, and LED TVs with digital channels.
Norfolk Hotel offers 100 accommodations with coffee/tea makers and hair dryers. 19-inch LED televisions come with digital channels. Guests can surf the web using the complimentary wireless Internet access. Cribs/infant beds (complimentary) are also available. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool.

Cleaning and safety practices

Enhanced cleanliness measures

High-touch surfaces are cleaned and disinfected

Social distancing

Social distancing measures in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Roundtrip airport shuttle (surcharge) from 9:00 AM - 5:00 PM
  • Airport shuttle on request

Food and drink

  • 1 restaurant
  • 1 bar

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Outdoor pool

Family friendly

  • Arcade/game room
  • Free cribs/infant beds
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • English
  • French
  • German
  • Italian
  • Portuguese

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking

More

  • Designated smoking areas (fines apply)
  • TV in lobby

Room amenities

Bedroom

  • Free cribs/infant beds

Bathroom

  • Hair dryer

Entertainment

  • 19-inch LED TV
  • Digital channels

Food and drink

  • Coffee/tea maker

Similar properties

See similar properties

Policies

Check-in

Check-in from 2 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation
Front desk staff will greet guests on arrival

Renovations and closures

This property is closed from July 3 2020 to June 5 2021 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Airport shuttle fee: GBP 12 per person (roundtrip)
  • Airport shuttle fee per child: GBP 6 (roundtrip), (from 2 to 11 years old)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Property is also known as

Norfolk Hotel St. Helier
Norfolk St. Helier
Norfolk Hotel Hotel
Norfolk Hotel St. Helier
Norfolk Hotel Hotel St. Helier

Frequently asked questions

4.3
Excellent
Rating 5 - Excellent. 77 out of 183 reviews
5 - Excellent 42%
Rating 4 - Good. 89 out of 183 reviews
4 - Good 49%
Rating 3 - Okay. 13 out of 183 reviews
3 - Okay 7%
Rating 2 - Poor. 4 out of 183 reviews
2 - Poor 2%
Rating 1 - Terrible. 0 out of 183 reviews
1 - Terrible 0%

4.6/5

Cleanliness

4.7/5

Staff & service

4.1/5

Amenities

4.0/5

Property conditions & facilities

5/5 Excellent

Stayed 3 nights in Sep 2019

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great that the hotel is in the middle of town and all amenities were within a short distance. The rooms were clean and comfortable and the staff were lovely. I would definitely stay there again and recommend it to everyone. Thank you Norfolk Hotel for a lovely stay.
Stayed 3 nights in Sep 2019

4/5 Good

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Everywhere clean, food good, staff helpful and friendly, convenient location, in short, everything you could want from a hotel. Okay, it's all a bit dated, but that wouldn't stop us from returning to the Norfolk Hotel if we were staying in St. Helier again.
Stayed 4 nights in Sep 2019

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly hotel and close to the town for shopping and dining
Stayed 3 nights in Sep 2019

5/5 Excellent

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice location pleasant helpful staff rooms where kept to a good standard
Stayed 2 nights in Sep 2019