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Featured Image
Indoor pool
View from Room
View from Room
Premium bedding, in-room safe, desk, blackout drapes

Guest reviews

4.4/5 Excellent
2,581 reviews
Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air Conditioning
  • Spa
  • Restaurant
  • Gym

Map

Explore the area

Popular LocationThe Big Dig Archaeology Education Centre2 min walk
Popular LocationMuseum of Contemporary Art4 min walk
Popular LocationSydney Observatory6 min walk
AirportSydney, NSW (SYD-Kingsford Smith Intl.)24 min drive

Choose dates to view prices

  • Deluxe Darling Harbour 1 King

    4.6/5 guest room rating

    Room amenities

    • 430 sq ft
    • City view
    • Sleeps 3
    • 1 King Bed
    More detailsDeluxe Darling Harbour 1 King
  • Deluxe Darling Harbour 2 Twins

    4.3/5 guest room rating

    Room amenities

    • 430 sq ft
    • City view
    • Sleeps 3
    • 2 Twin Beds
    More detailsDeluxe Darling Harbour 2 Twins
  • Deluxe Sydney Harbour 1 King

    4.5/5 guest room rating

    Room amenities

    • 484 sq ft
    • Harbor view
    • Sleeps 3
    • 1 King Bed
    More detailsDeluxe Sydney Harbour 1 King
  • Deluxe Sydney Harbour 2 Twins

    Room amenities

    • 538 sq ft
    • Harbor view
    • Sleeps 3
    • 2 Twin Beds
    More detailsDeluxe Sydney Harbour 2 Twins
  • Deluxe Opera House, Room, 1 King Bed, City View

    4.7/5 guest room rating

    Room amenities

    • 430 sq ft
    • City view
    • Sleeps 3
    • 1 King Bed
    More detailsDeluxe Opera House, Room, 1 King Bed, City View
  • Deluxe Opera House, 2 Twin Beds, City View

    Room amenities

    • 430 sq ft
    • City view
    • Sleeps 3
    • 2 Twin Beds
    More detailsDeluxe Opera House, 2 Twin Beds, City View
  • Executive Darling Harbour 1 King, High Floor

    4.7/5 guest room rating

    Room amenities

    • 430 sq ft
    • Water view
    • Sleeps 3
    • 1 King Bed
    More detailsExecutive Darling Harbour 1 King, High Floor
  • Executive Darling Harbour 2 Twins, High Floor

    Room amenities

    • 430 sq ft
    • Water view
    • Sleeps 4
    • 2 Twin Beds
    More detailsExecutive Darling Harbour 2 Twins, High Floor
  • Executive Sydney Harbour View 2 Twins, High Floor

    Room amenities

    • 538 sq ft
    • Harbor view
    • Sleeps 4
    • 2 Twin Beds
    More detailsExecutive Sydney Harbour View 2 Twins, High Floor
  • Executive Opera House City View Room, 1 King Bed, High Floor

    4.4/5 guest room rating

    Room amenities

    • 430 sq ft
    • City view
    • Sleeps 3
    • 1 King Bed
    More detailsExecutive Opera House City View Room, 1 King Bed, High Floor
  • Executive Opera House City View 2 Twins, High Floor

    Room amenities

    • 430 sq ft
    • City view
    • Sleeps 4
    • 2 Twin Beds
    More detailsExecutive Opera House City View 2 Twins, High Floor
  • Horizon Premier Sydney Harbour 1 King, Lounge Access, High Floor

    Room amenities

    • 646 sq ft
    • Harbor view
    • Sleeps 3
    • 1 King Bed
    More detailsHorizon Premier Sydney Harbour 1 King, Lounge Access, High Floor
  • Executive Sydney Harbour View 1 King, High Floor

    4.7/5 guest room rating

    Room amenities

    • 484 sq ft
    • Harbor view
    • Sleeps 3
    • 1 King Bed
    More detailsExecutive Sydney Harbour View 1 King, High Floor
  • Sydney Harbour Suite 1King, Lounge Access

    Room amenities

    • 893 sq ft
    • Harbor view
    • Sleeps 4
    • 1 King Bed
    More detailsSydney Harbour Suite 1King, Lounge Access
  • Horizon Darling Harbour View 1 King, Lounge Access, High Floor

    Room amenities

    • 430 sq ft
    • Water view
    • Sleeps 3
    • 1 King Bed
    More detailsHorizon Darling Harbour View 1 King, Lounge Access, High Floor
  • Horizon Sydney Harbour View 1 King, Lounge Access, High Floor

    Room amenities

    • 484 sq ft
    • Harbor view
    • Sleeps 3
    • 1 King Bed
    More detailsHorizon Sydney Harbour View 1 King, Lounge Access, High Floor
  • Horizon, Sydney Harbour Suite, 1 King Bed, Lounge Access, Harbor View High Floor

    Room amenities

    • 893 sq ft
    • Harbor view
    • Sleeps 3
    • 1 King Bed
    More detailsHorizon, Sydney Harbour Suite, 1 King Bed, Lounge Access, Harbor View High Floor
  • Premier Sydney Harbour View 1 King

    4.5/5 guest room rating

    Room amenities

    • 645 sq ft
    • Harbor view
    • Sleeps 3
    • 1 King Bed
    More detailsPremier Sydney Harbour View 1 King
  • Horizon Opera House City View 1 King, Lounge Access, High Floor

    Room amenities

    • 430 sq ft
    • City view
    • Sleeps 3
    • 1 King Bed
    More detailsHorizon Opera House City View 1 King, Lounge Access, High Floor
  • Ambassador Suite, Lounge Access, High Floor

    Room amenities

    • 1130 sq ft
    • City view
    • Sleeps 3
    • 1 King Bed
    More detailsAmbassador Suite, Lounge Access, High Floor
  • Horizon Darling Harbour Suite 1 King, Lounge Access, High Floor

    Room amenities

    • 829 sq ft
    • Water view
    • Sleeps 3
    • 1 King Bed
    More detailsHorizon Darling Harbour Suite 1 King, Lounge Access, High Floor
  • Horizon Suite, 1 King Bed, Lounge Access Tower High Floor

    Room amenities

    • 936 sq ft
    • Harbor view
    • Sleeps 3
    • 1 King Bed
    More detailsHorizon Suite, 1 King Bed, Lounge Access Tower High Floor
  • Suite, Business Lounge Access, Harbor View (Governor, High Floor)

    Room amenities

    • 1227 sq ft
    • Harbor view
    • Sleeps 3
    • 1 King Bed
    More detailsSuite, Business Lounge Access, Harbor View (Governor, High Floor)
  • Presidential Suite, Business Lounge Access, Harbor View (High Floor)

    Room amenities

    • Harbor view
    • Sleeps 3
    • 1 King Bed
    More detailsPresidential Suite, Business Lounge Access, Harbor View (High Floor)
  • Royal Suite, Business Lounge Access, Harbor View (High Floor)

    Room amenities

    • Harbor view
    • Sleeps 3
    • 1 King Bed
    More detailsRoyal Suite, Business Lounge Access, Harbor View (High Floor)
  • Executive Sydney Harbour View Suite 1 King, Lounge Access, High Floor

    Room amenities

    • 893 sq ft
    • Harbor view
    • Sleeps 4
    • 1 King Bed
    More detailsExecutive Sydney Harbour View Suite 1 King, Lounge Access, High Floor
  • Grand Premier Sydney Harbour View 1 King, High Floor

    Room amenities

    • 646 sq ft
    • Harbor view
    • Sleeps 3
    • 1 King Bed
    More detailsGrand Premier Sydney Harbour View 1 King, High Floor

The average per-night price is based on the lowest price found within the past 24 hours for the next 30 nights. All prices exclude taxes and fees and are based on a 1-night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.

About this area

Sydney

Located in Sydney, Shangri-La Hotel, Sydney is in the city center and near a metro station. Museum of Contemporary Art and Sydney Observatory are cultural highlights, and some of the area's notable landmarks include Sydney Tower and Sydney Opera House. SEA LIFE Sydney Aquarium and Luna Park are not to be missed. Break out the clubs and hit the links with a golf course nearby, or seek out an adventure with hiking/biking trails. Our guests love the hotel's central location.

Visit our Sydney travel guide
Map
Popular Location

What's nearby

  • The Big Dig Archaeology Education Centre - 2 min walk
  • Museum of Contemporary Art - 4 min walk
  • Circular Quay - 4 min walk
  • The Rocks Markets - 6 min walk
  • Sydney Observatory - 6 min walk

Getting around

  • Wynyard Station - 6 min walk
  • Sydney Circular Quay Station - 7 min walk
  • Kingsford Smith Intl. Airport (SYD) - 24 min drive

Restaurants

  • Altitude Restaurant — 1 min walk
  • Blu Bar on 36 — 1 min walk

About this property

Shangri-La Hotel, Sydney

Luxury Sydney hotel in Sydney Central Business District, walk to Circular Quay
This smoke-free hotel features 2 restaurants, a full-service spa, and an indoor pool. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a coffee shop/café are onsite. All 564 rooms feature thoughtful touches like pillow menus and bathrobes, plus free WiFi, free wired Internet, and TVs with satellite channels. Other amenities available to guests include 24-hour room service, premium bedding, and separate bathtubs and showers.
Shangri-La Hotel, Sydney offers 564 accommodations with laptop-compatible safes and complimentary newspapers. Beds feature premium bedding. A pillow menu is available. Televisions come with premium satellite channels and pay movies. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

CHI The Spa has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a spa tub.

The spa is open select days. Guests under 16 years old are not allowed in the spa.

Cleaning and safety practices

Enhanced cleanliness measures

Sheets and towels are washed at 60°C/140°F or hotter
High-touch surfaces are cleaned and disinfected
Disinfectant is used to clean the property
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Valet parking: AUD 69.00 per night
  • Roundtrip airport shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Full breakfast available for a fee 7:30 AM–10:30 AM on weekdays and 7:30 AM–10:30 AM on weekends: AUD 49.00 per person
  • 2 restaurants and 1 coffee shop/café
  • 1 bar
  • 24-hour room service

Things to do

  • Fitness center
  • Full-service spa
  • Indoor pool
  • Sauna
  • Shopping
  • Spa tub

Family friendly

  • Dry cleaning service
  • Free cribs/infant beds
  • Indoor pool
  • In-room child care (surcharge)
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Ballroom
  • Elevator
  • Free newspapers in lobby

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • Chinese
  • English
  • Japanese

Business services

  • Business center
  • Computer station
  • Meeting rooms
  • Conference space (20452 square feet)

Outdoors

  • Terrace

Spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - Swedish
  • Massage/treatment rooms
  • Sauna
  • Spa open select days
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Towels

Entertainment

  • Pay movies
  • Premium channels
  • Satellite channels
  • TV

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • In-room massage
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Slippers
  • Turndown service

Policies

Check-in

Check-in time starts at 3 PM
Express check-in
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guests who book breakfast-inclusive rate plans will receive breakfast for 2 adults and up to 2 children age 5 and younger. Additional children under age 5 and children 6 -11 years old will receive 50% off the adult breakfast price.
This property enforces a strict dress code in Blu Bar on 36 restaurant.
Please note: Altitude Restaurant is open limited days and hour. Dining is available by reservation only and meals must be pre-paid.

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Friday:
  • Fitness facility
  • Indoor pool
  • Full-service spa
  • Sauna
  • Spa tub

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 11 children stay free when using existing bedding
Rollaway/extra beds are available for AUD 250.00 per night
Free cribs (infant beds)

Property payment types

American ExpressDiners ClubJCB InternationalMastercardVisa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: AUD 100 per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for full breakfast: AUD 49.00 per person (approximately)
  • Valet parking fee: AUD 69.00 per night (in/out privileges)
  • Rollaway bed fee: AUD 250.00 per night
  • Credit card charges are subject to a surcharge of 1.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
  • Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds.
  • This property advises that enhanced cleaning measures are currently in place.
  • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
  • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 16 years old are not allowed in the spa

Property is also known as

Hotel Shangri-La Sydney
Hotel Sydney Shangri-La
Shangri-La Hotel Sydney
Shangri-La Hotel Sydney The Rocks
Shangri-La Sydney
Shangri-La Sydney Hotel
Shangri-La Sydney The Rocks
Sydney Hotel Shangri-La
Sydney Shangri-La
Sydney Shangri-La Hotel
Shangri La Sydney
Shangri La Hotel Sydney
Shangri-La Hotel, Sydney Hotel
Shangri-La Hotel, Sydney The Rocks
Shangri-La Hotel, Sydney Hotel The Rocks

Frequently asked questions

Can I cancel my reservation for free at Shangri-La Hotel, Sydney and receive a full refund?
Yes, Shangri-La Hotel, Sydney offers free cancellation on select room rates, because flexibility matters! Please refer to Shangri-La Hotel, Sydney cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Shangri-La Hotel, Sydney?
As of Jul 11, 2020, prices found for a 1-night stay for 2 adults at Shangri-La Hotel, Sydney on Jul 22, 2020 start from $158, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does this hotel have a pool?
Yes, this property has an indoor pool.
Is this hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at this hotel?
Valet parking is available for AUD 69.00 per night.
What time is check-in at Shangri-La Hotel, Sydney?
Check-in begins at 3 PM.
What time is check-out at this property?
Check-out is at 11 AM.
Does this property provide a shuttle to the airport?
Yes, there's an airport shuttle.
Where is this hotel located?
Located in Sydney Central Business District, this luxury hotel is within a 5-minute walk of Museum of Contemporary Art and Circular Quay. The Rocks Markets and Sydney Observatory are also within 10 minutes. Wynyard Station is 6 minutes by foot and Sydney Circular Quay Station is 7 minutes.

Guest reviews

Overall score and ratings for Shangri-La Hotel, Sydney

4.4
Excellent
5 - Excellent
1,647
4 - Good
592
3 - Okay
200
2 - Mediocre
92
1 - Poor
50
4.6
Cleanliness
4.5
Service and Staff
4.5
Amenities
4.5
Property condition

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Breakfast was quite disappointing, for $49 per head you don’t spect stale muffins and over cooked eggs!

Stayed 1 night in Jul 2020

3/5

  • Liked: Staff & service, property conditions & facilities

Great check in experience the lovely lady upgraded us to a higher room.

Stayed 1 night in Jul 2020

5/5 Excellent

  • Liked: Staff & service, amenities, property conditions & facilities

Location is a short walk to Darling Harbour, Rocks and Circular Quay. Lovely room with Elegant en-suite and large windows with harbour views. Friendly staff, delicious generous breakfast with beautiful harbour views.

Stayed 2 nights in Jun 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This hotel has amazingly high standards. The changes due to Covid19 were well implemented. Staff were great

Stayed 1 night in Jun 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities

Beautiful views complimented by friendly staff and a pleasant atmosphere.

Stayed 1 night in Jun 2020