An oasis of calm with extremely helpful staff
Posted Oct 22, 2016
As soon as we arrived at this hotel, a few miles outside Syracuse, we felt relaxed. There's a large swimming pool, extensive grounds and comfortable rooms. But what sets it apart is the friendliness of the staff who make a connection with all the guests, explaining the facilities over a cup of coffee when you arrive, greeting you each time they see you and bringing choices of food to your table in the restaurant. We needed to post a parcel and pay a parking fine picked up in a previous town. Both were sorted for us with the minimum of fuss. We wished we could stay longer and now want to return!