Worst Place EVER!!! Smelly, Filthy, Disgusting!
Posted Aug 12, 2016
Expedia rated it a 2.5 hotel but it should be 1 out of 5. Most hotels, with a 2 or greater, have more amenities: pool, flat screen, prime cable channels, a desk, electrical outlets, security, and clean rooms.
What I found: carpets worn/stained, worn beds, TV of the mid 90’s, bathroom floors and fixtures of the 70's, peeling wall paper, water stains/ holes in walls and ceilings, mismatched furnishings, broken furnishings, stained curtains, and secondhand bed covers.
Nothing can compete with the odor. I thought it was a converted smoker’s room and the fragrance was due to the Remanence of fallen ash ground into the carpet. I’m convinced its filth. The scent leached its way into not only what I wore but into the stuff in my day pack. I had to stop at a laundry and I washed my clothes.
In the morning, I asked the desk manager if my room was typical of all the rooms in the facility. I was told it was. After listing the issues of the room, I was not offered another room or any compensation of any sort. That tells me all the rooms are similar. So, I asked how the facility attained a 2.5 star rating. All I got was a blank stare.
I contacted Expedia and they went above and beyond to remedy this situation. I hope they lower the star rating, so nobody else is taken by this fraud!
Worst place in Tacoma!!!!