Ratings based on 445 Verified Reviews

4.0 out of 5
83% of guests recommend
4.1 Room cleanliness
4.1 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Parkshore stay.

Posted Feb 22, 2017
Pros: The view from our room of the lake.
Cons: Cleaning a little better in the rooms, and a better breakfast option.
Location: Downtown was fun to walk around, have neat little shops around. Going to taste the wines at the winery's are also a fun thing to do.
We had a pleasant stay at Parkshore. They do provide a small breakfast, but it really isn't impressive. The staff is friendly. Pool was nice. Our hotel was nice, noticed it wasn't as clean as I would expect. Floor was still a little dirty. Don't expect to have a bath tub in your hotel, unless you book the jetted spa. We had a stand up shower. We stayed in a room on the second floor, ice machine did not work on that floor, that was a bummer. You do have a really nice veiw of the lake. Overall I would choose to stay here again.
4 out of 5
Recommended
for Everyone
by A verified traveler from MI

Restaurant/bar

Posted Feb 2, 2017
Pros: Staff very friendly, room cleanliness, great water pressure, cruelty-free bathroom amenities
Cons: Perhaps hotel manager. She seemed slightly overworked.
Great restaurant, and happy hour. Delicious food, and good music. DJ was great entertainment. Server Danielle made our experience superior. I've been in the service industry for over 30 years. She truly is one of the most competent, kind, patient, caring, efficient, and knowledgable people I've ever had the good fortune to have waited on me. We were six, and all felt the same. Danielle waited on us 2 of our 3 nights at the Parkshore Resort. She was very much missed the night she was off!
Comment from Hotel Management
Feb 2, 2017 by Dee Houghton, Hotel Management
Thank you so much for choosing the ParkShore Resort I am so pleased that you enjoyed your stay and that Danielle was able to make your dinning experience in the ParkShore Lounge such a great one. Please come back and see us again soon and don't forget to download the Flok app and start earning punches towards free stays today.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 27, 2017
Very nice resort :) love going here in the off season . Very quiet and relaxing :).
Comment from Hotel Management
Jan 28, 2017 by Dee Houghton, Hotel Management
Thank you so much for the positive feedback. Making sure our guest are happy and relaxed it our number one goal. Please come back and see us again soon and don't forget to book one of our Valentine's Packages next month.
4 out of 5
Recommended
for Everyone
by A verified traveler from Lachine, MI

Very pleasant staff.

Posted Jan 23, 2017
Pros: Staff; clean room.
Location: Good location. Easy access to downtown. We were only there overnight.
We had stayed there previously and there was a glitch in the reservation (not their fault). The staff was wonderful about fixing the glitch to make sure we weren't double billed. That is why we chose to come back. Room is clean, easy to find, good location. We'll return.
Comment from Hotel Management
Jan 26, 2017 by Dee Houghton, Hotel Management
Thank you so much for your wonderful comments, we are thrilled that you choose the Parkshore Resort for your Northern Michigan lodging. Please come back and see us soon and don't forget to sign up for our Customer Rewards Program by downloading the Flok app and start earning punches toward free stays today.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 16, 2017
Not a bad stay at a discount price. Would never pay full price though
Comment from Hotel Management
Feb 16, 2017 by Dee Houghton, Hotel Management
Thank you for taking the time to give us your feedback. I hope that you come back and allow us another opportunity to better serve you in the future. Check out our Customer Rewards Program by downloading the Flok app and start earning punches toward free stays.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 10, 2016
Great for the price! Convienant location to downtown and winery's
Comment from Hotel Management
Jan 3, 2017 by Dee Houghton, Hotel Management
We are so pleased that you enjoyed your recent stay at the Parkshore Resort. We hope that you will come back and see us again soon. Don't forget to book early for the summer season and enjoy all that Traverse City and our beautiful beach have to offer.
3 out of 5
by A verified traveler from US

Posted Nov 25, 2016
The hotel is outdated. The room was small and had a tv much too small for anyone to enjoy. The bed was very uncomfortable as well. It was clear to us the room was not properly cleaned when we arrived. We decided to try this place instead of our usual Cherry Tree Inn. There was no comparison. We could have paid the same rate and had a much better experience elsewhere. We were very disappointed.
Comment from Hotel Management
Dec 2, 2016 by Sincerely, Dee Houghton, Hotel Management
I am so sorry that you experienced these issues during your stay and thank you for your feedback. I assure you that we are continually making improvements and feedback from guests such as yourself help us make the best decisions to better accommodate our guests. I hope that you will allow us another opportunity to better serve you in the future.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great location.

Posted Nov 21, 2016
Room was nice. Location was great. Bring your own pillow. Nice lounge downstairs. Good food and drink specials. We are staying there in July. Rooms do have a small fridge so bring some water.
Comment from Hotel Management
Dec 2, 2016 by Dee Houghton, Hotel Management
Thank you for choosing the Parkshore Resort as your Northern Michigan Destination we are so thrilled that you enjoyed your recent stay we will address the issue you had with the pillows immediately and we look forward too seeing you in July.
5 out of 5
by A verified traveler

Relative visiting

Posted Nov 15, 2016 on Hotels
Staff was very friendly. Glad that pool stayed open late. Comfortable bed. I wish that the windows opened to let fresh air in. Clean beach.
Comment from Hotel Management
Nov 19, 2016 by General Manager, Hotel Management
Thank you so much for taking the time to share your resent experience here at the Parkshore Resort we work very hard to make sure that every guest experience is a memorable one. We hope that you will come back and see us soon. Download the Flok app and join our customer rewards program and start earning rewards towards free stays.
5 out of 5
by A verified traveler

Best hotel during short stay in Michigan

Posted Nov 14, 2016 on Hotels
Quiet and peaceful with great view of lake. Very pleasant people at desk. I stayed at a hotel in Harbor Springs first night. LOUD room next to hwy and rude desk clerk (after asking 3 times before check-in for quiet room). 2nd night nice room but family next door allowing children to run up and down hall and in room, slamming doors, etc... Last night at the Parkshore resort was PERFECT. I wished I would have stayed here for the entire time. I would have had a different opinion of the area...
Comment from Hotel Management
Nov 19, 2016 by General Manager, Hotel Management
We hope that the awesome experience you had at the Parkshore Resort will bring you back to Norther Michigan and thank you for share your experience. Be sure to download our customer rewards app Flok and start earning rewards for free stays. Hope to see you soon