The reception was amazing and the interaction with the staff of Xambé was so pleasant!
Oscar
2024 年 6 月入住 3 晚
8/10 还可以
Jennifer,Cambridge
2024 年 5 月 28 日
满意:清洁度、服务设施、住宿条件和设施
Brand new beautiful hotel. I loved that it was in a quiet area -- there's still construction happening nearby like most of Tulum but overall was a great stay.
Jennifer
2024 年 2 月入住 4 晚
10/10 超赞
kourtney
与配偶出行
2024 年 5 月 19 日
满意:住宿条件和设施,清洁度
I lo ed staying here. It was my first time in tulum and wasnt sure what to expect. The hotel is an easy walk to several restaurants and 7-11. The property was clean with a cute little balcony, where we sat in the early mornings. The room was very comfortable with air conditioning and cieling fan. We actually got cold at night. The hosts were gracious. Rented us a scooter. Gave us recommendations and helped arrange taxis and car services whenever we needed. The pool area is nice and relaxing but because its open air, it needs to be cleaned just a bit as you will see a few leaves from trees but nothing crazy. Id definitely stay here again.
kourtney
2024 年 5 月入住 3 晚
10/10 超赞
Andrew
2024 年 5 月 10 日
满意:清洁度、服务设施、住宿条件和设施
Beautiful modern room.
Andrew
2024 年 5 月入住 1 晚
4/10 很差
Promi
与配偶出行
2024 年 5 月 4 日
不满意:服务设施
My partner and I booked the grand suite at this hotel which mentioned we would get the yard, pool AND outdoor spa tub. Upon check-in we were given just a normal apartment with a tub in the balcony. We tried to resolve the issue with the hotel for many days but they refused to give us the room we actually booked and stopped helping on getting a refund. Stay away from this hotel!! They have false advertisement and horrible communication. Save your money and go to a more reliable hotel.
Promi
10/10 超赞
Omar Alexander
与家人出行
2024 年 4 月 28 日
满意:清洁度、服务设施、住宿条件和设施
This place is brand new, only 4 months old since it opened. The staff is extremely friendly and willing to help you by answering your questions or by simply confirming a taxi when needed.
I would stay there again, the only con I didn't like is that the closest convenience store is "walking distance" but the roads are very confusing [we got lost].
Omar Alexander
2024 年 4 月入住 4 晚
6/10 一般
Toby
与配偶出行
2024 年 4 月 21 日
Customer service was great however bad location nothing is in walking distance a taxi to anywhere is 20$ we rented a scooter which was fun, the beach and downtown area are roughly 15-20mins away
Toby
2024 年 4 月入住 3 晚
10/10 超赞
Maria,Briarwood
与配偶出行
2024 年 4 月 16 日
满意:清洁度、服务设施、住宿条件和设施
Maria
2024 年 4 月入住 6 晚
10/10 超赞
Nicholas
与配偶出行
2024 年 4 月 15 日
满意:清洁度、服务设施、住宿条件和设施
Very beautiful place to stay
Nicholas
2024 年 4 月入住 3 晚
2/10 糟糕
Boris
与配偶出行
2024 年 4 月 10 日
满意:清洁度
不满意:住宿条件和设施
I was almost captured and extorted by cartel police. This place is unsafe. I was nearly killed and kidnapped.