Staybridge Suites University Area, an IHG Hotel

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Indoor pool
Indoor pool
In-room safe, desk, laptop workspace, iron/ironing board
TV, DVD player

Overview of Staybridge Suites University Area, an IHG Hotel

Staybridge Suites University Area, an IHG Hotel

3 out of 5

4.5/5 Wonderful

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Pet friendly
  • Air conditioning

Cleaning and safety practices

  • Cleaned with disinfectant
  • Sheets and towels washed at 140°F
  • Contactless check-out
2759 Mcdonald Rd, Tyler, TX, 75701

Explore the area

  • Popular LocationUniversity of Texas at Tyler19 min walk
  • AirportTyler, TX (TYR-Pounds Regional)18 min drive
  • Popular LocationLake Palestine19 min drive
  • Popular LocationTyler State Park25 min drive

Choose dates to view prices

About this area

Tyler

Staybridge Suites University Area, an IHG Hotel is located in Tyler. The area's natural beauty can be seen at Rose Rudman Park and Tyler Municipal Rose Garden Center and Museum, while Tyler Museum of Art and Cotton Belt Depot Museum are cultural highlights. Center for Earth and Space Science Education and Children’s Park of Tyler are also worth visiting.

What's nearby

  • University of Texas at Tyler - 19 min walk
  • Tyler Museum of Art - 3 min drive
  • Tyler Junior College - 3 min drive
  • Lake Palestine - 19 min drive
  • Tyler State Park - 25 min drive

Getting around

  • Tyler, TX (TYR-Pounds Regional) - 18 min drive

Restaurants

  • Jucy's Hamburgers — 19 min walk
  • Posado's — 20 min walk
  • The Catch — 3 min drive
  • Margarita's Mexican Restaurant — 4 min drive
  • Cotton Patch Cafe — 4 min drive

About this property

Staybridge Suites University Area, an IHG Hotel

3-star hotel near University of Texas at Tyler
Along with a restaurant, this hotel has an indoor pool and a fitness center. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a bar/lounge, a coffee shop/café, and a business center. All 86 rooms feature kitchens with refrigerators, stovetops, microwaves, and dishwashers. Free WiFi and DVD players are standard, as are TVs with cable channels.
Staybridge Suites University Area, an IHG Hotel offers 86 air-conditioned accommodations with DVD players and safes. Cable television is provided. Accommodations at this 3-star hotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers and hair dryers.

This Tyler hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards.

Recreational amenities at the hotel include an indoor pool and a fitness center.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-out
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily
  • 1 restaurant and 1 coffee shop/café
  • 1 bar

Things to do

  • Fitness center
  • Indoor pool

Family friendly

  • DVD player
  • Free cribs/infant beds
  • Indoor pool
  • Kitchen
  • Laundry facilities
  • Microwave
  • Refrigerator

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage

Languages spoken

  • English
  • Spanish

Business services

  • Business center
  • Computer station
  • Meeting room

Outdoors

  • BBQ grill(s)
  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Designated smoking areas
  • Fireplace in lobby
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Free cribs/infant beds

Bathroom

  • Hair dryer
  • Shower

Entertainment

  • Cable channels
  • DVD player
  • TV

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dishwasher
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 40 per pet, per stay
Dogs and cats welcome
2 per room (up to 176 lbs)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet fee: USD 40 per pet, per stay
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche; cash is not accepted

We should mention

Pool access available from 10 AM to 11 PM
The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section); guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Staybridge Suites University Area
Staybridge Suites University Area Hotel Tyler
Staybridge Suites University Area
Staybridge Suites University Area an IHG Hotel
Staybridge Suites University Area, an IHG Hotel Hotel
Staybridge Suites University Area, an IHG Hotel Tyler
Staybridge Suites University Area, an IHG Hotel Hotel Tyler

Frequently asked questions

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 338 out of 499 reviews
5 - Excellent 68%
Rating 4 - Good. 101 out of 499 reviews
4 - Good 20%
Rating 3 - Okay. 29 out of 499 reviews
3 - Okay 6%
Rating 2 - Poor. 18 out of 499 reviews
2 - Poor 4%
Rating 1 - Terrible. 13 out of 499 reviews
1 - Terrible 3%

4.6/5

Cleanliness

4.6/5

Staff & service

4.2/5

Amenities

4.6/5

Property conditions & facilities

1/5 Terrible

Traveled with family
Disliked: Cleanliness
We've been staying at Staybridge for 10 years all over the country and never had any issues until this past weekend. I don't think that we will be staying at the Tyler location any time soon. There were several guests that were initially issued dirty rooms and we were one of them, at check-in time. I even asked the front desk person, if Staybridge was hiring for housekeeping and she said yes and printed out applications for my son and nephew, who are college students in Tyler. Also, the room we were issued didn't have any fresh towels and we had to some from the front desk. Lastly, I do understand that renovations are going on at the hotel but certain things, like vacuuming the hallways and keeping the outside of the doors clean, can still be done. Lastly, the wifi went out Saturday night and we were notified, there was note at the front desk, which I didn't see until we checked out. This was one of the worst visits to Staybridge i've ever had.
Stayed 1 night in Oct 2021

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very spacious suites great for large families. Beds are comfortable and nice TVs. Renovations were going on so there were holes in the doors and a smell in the halls. Once I tidied up and sprayed it down. It was all good.
Stayed 1 night in Oct 2021

2/5 Poor

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Property is very run down and falling apart. Hot tub/pool area is gross. Staff was friendly. Bed/furniture very old and uncomfortable.
Stayed 1 night in Oct 2021

5/5 Excellent

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
I really liked how clean my room was
Stayed 2 nights in Oct 2021

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean hotel
Stayed 1 night in Sep 2021