“The location of the hotel is great, and I really enjoyed the shuttle service. The bus drivers were friendly and helpful, and one driver in particular went above and beyond to make us feel welcome. I also enjoyed the tour guides, who were knowledgeable and pleasant.
Unfortunately, my experience with the reception staff was disappointing. They were not welcoming, did not seem friendly, and made us feel like an inconvenience rather than valued guests. Customer service at the front desk has a huge……
“The location of the hotel is great, and I really enjoyed the shuttle service. The bus drivers were friendly and helpful, and one driver in particular went above and beyond to make us feel welcome. I also enjoyed the tour guides, who were knowledgeable and pleasant.
Unfortunately, my experience with the reception staff was disappointing. They were not welcoming, did not seem friendly, and made us feel like an inconvenience rather than valued guests. Customer service at the front desk has a huge……
Susana