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Turning Stone Resort And Casino

Photo gallery for Turning Stone Resort And Casino

Featured Image
Indoor pool
Free WiFi, bed sheets
Free WiFi, bed sheets
Free WiFi, bed sheets

Overview of Turning Stone Resort And Casino

Turning Stone Resort And Casino

4 out of 5

4.4/5 Excellent

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
5218 Patrick Rd, Verona, NY, 13478

Explore the area

  • Popular LocationVerona Health Center3 min drive
  • Popular LocationInternational Boxing Hall of Fame13 min drive
  • Popular LocationHamilton College22 min drive
  • AirportSyracuse, NY (SYR-Hancock Intl.)39 min drive

Choose dates to view prices

About this area

Verona

Located in Verona, Turning Stone Resort And Casino is near the airport. Oneida Community Mansion House and International Boxing Hall of Fame are cultural highlights, while Erie Canal Village is a notable landmark. Check out an event or a game at Utica Rome Speedway, and consider making time for Sylvan Beach Amusement Park, a top attraction not to be missed.

What's nearby

  • Verona Health Center - 3 min drive
  • Oneida Community Mansion House - 10 min drive
  • Oneida Health Hospital - 10 min drive
  • International Boxing Hall of Fame - 13 min drive
  • Hamilton College - 22 min drive

Getting around

  • Rome Station - 16 min drive
  • Hancock Intl. Airport (SYR) - 39 min drive

Restaurants

  • Wildflowers at the Lodge — 1 min walk
  • TS Steakhouse — 1 min walk
  • Upstate Tavern — 5 min walk
  • Recovery Sports Grill — 11 min walk
  • Korner Kafe — 6 min drive

About this property

Turning Stone Resort And Casino

4-star resort with 20 restaurants and full-service spa
This resort features 20 restaurants, a full-service spa, and a golf course. Free WiFi in public areas, free valet parking, and a free casino shuttle are also provided. Additionally, a casino, an indoor pool, and a nightclub are onsite. All 700 rooms offer free WiFi, 24-hour room service, and flat-screen TVs with cable channels.
Turning Stone Resort And Casino offers 700 accommodations. Flat-screen televisions come with cable channels and pay movies. This Verona resort provides complimentary wireless Internet access.
Recreational amenities at the resort include a golf course, an indoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the resort's full-service spa, Skana Spa and Ahsi Spa. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with hot springs/mineral springs, a sauna, and a spa tub.

The spa is open daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site
  • Free valet parking on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Free casino shuttle
  • Limo/town car service

Food and drink

  • Cooked-to-order breakfast available for a fee daily 4 AM–1 PM: USD 15-20 per person
  • 20 restaurants and 1 coffee shop/café
  • 8 bars/lounges
  • 24-hour room service

Things to do

  • Aerobics classes
  • Arcade/game room
  • Fitness center
  • Full-service spa
  • Golf course
  • Golf driving range
  • Indoor pool
  • Nightclub
  • Pilates classes
  • Racquetball/squash
  • Sauna
  • Scooter/moped rentals
  • Shopping
  • Yoga classes

Family friendly

  • Arcade/game room
  • Indoor pool
  • Refrigerator (on request)
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning service
  • Golf lessons
  • Hair salon
  • Luggage storage
  • Porter/bellhop
  • Tennis lessons
  • Wedding services

Languages spoken

  • Chinese
  • English
  • Japanese
  • Korean
  • Spanish

Business services

  • Business center
  • Conference center (100000 square feet of space)
  • Meeting rooms

Spa

  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Hot springs/mineral springs
  • Manicures and pedicures
  • Massages
  • Sauna
  • Spa open daily
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility (select rooms)
  • Wheelchair accessible (may have limitations)

More

  • Casino
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bed sheets

Entertainment

  • Cable channels
  • Flat-screen TV
  • Pay movies

Food and drink

  • Refrigerator (on request)

More

  • Connecting rooms available
  • Phone

Similar properties

See similar properties

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per stay

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 15 and USD 20 per person (approximately)
  • Airport shuttle fee: USD 90.00 per person (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

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Turning Stone Resort And Casino Resort Verona

Frequently asked questions

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 587 out of 980 reviews
5 - Excellent 60%
Rating 4 - Good. 282 out of 980 reviews
4 - Good 29%
Rating 3 - Okay. 77 out of 980 reviews
3 - Okay 8%
Rating 2 - Poor. 20 out of 980 reviews
2 - Poor 2%
Rating 1 - Terrible. 14 out of 980 reviews
1 - Terrible 1%

4.6/5

Cleanliness

4.5/5

Staff & service

4.2/5

Amenities

4.5/5

Property conditions & facilities

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed at the Tower on 7/16 through 7/18. The room was clean and comfortable. Staff seemed to be working very hard but dinner and breakfast service were very slow despite the delicious food.
Stayed 1 night in Jul 2021

4/5 Good

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
Prompt shuttle service
Stayed 2 nights in Jul 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very enjoyable stay.
Stayed 1 night in Jul 2021

3/5 Okay

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good but the room smelled of cigarette smoke. Very annoying. ☹️
Stayed 1 night in Jul 2021

4/5 Good

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The rooms were very nice but other than gambling there was nothing to do. Property needs work porch leaked and outside of building paint peeling and dirty glass. Loved the tubs and king beds, the couch was very uncomfortable.
Stayed 4 nights in Jul 2021