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"We arrived at hotel early morning and staff at security gate was not supportive to hellping to take our bags to receptions . Due to very steep ramp and block work on floor it was very painful experience . "

"The service is world class."

"Customer service is great , they will keep calling and checking if you need anything to make your stay more comfortable. Room was spacious with pool view and separate tub bath and separate powerful shower. They have spa facilities with an extensive gym. Unfortunately didn’t use. Great clean swimming pool. Will stay again but book through Hilton directly as Expedia has poor communication skills. "

"This was my first stay at the Sofitel, chosen because of its close proximity to the JIO centre. The hotel was ideal for my purposes. "

"Right next to airport. You can go there by walking."

"Top notch service during my visit here. The staff is very respectful and accommodating. Very clean and all is available for a comfortable stay. The breakfast buffet had ample options and the waiting staff was very kind. Will definitely stay here again if I visit Mumbai again. "

"Great location, excellent staff"

"I went to India for dental care and the staff were very accommodating with special food requirements and overall concern for my welfare, It was an excellent stay and would recommend to other travellers"

"Staff are excellent "